Dayforce HCM

4,3 (792)
Plateforme Cloud HCM qui transforme l'expérience des employés.

Note globale

4,3 /5
(792)
Rapport qualité-prix
4,1/5
Fonctionnalités
4,2/5
Simplicité d’utilisation
4,2/5
Support client
3,9/5

87%
des utilisateurs recommandent cette application
Classer par

792 avis

Utilisateur vérifié
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Dayforce HCM, un logiciel idéal pour la gestion des tâches de marketing liées aux RH

Publié le 2023-09-08

En bref, Dayforce HCM est une solution puissante pour la gestion des ressources humaines et des...

En bref, Dayforce HCM est une solution puissante pour la gestion des ressources humaines et des effectifs. La plateforme peut avoir un impact sur les activités de marketing liées aux ressources humaines. En revanche, elle n'est pas adaptée aux fonctions plus larges de marketing numérique. Les entreprises doivent évaluer leurs besoins spécifiques en matière de ressources humaines et de marketing pour déterminer si l'outil convient à leurs exigences.

Avantages

Dayforce HCM est un logiciel convivial, sécurisé et agréable à utiliser pour gérer les tâches de marketing liées aux ressources humaines d'une organisation. Je le recommande à toutes les entreprises qui recherchent un outil plurifonctionnel dédié au service RH. La plateforme s'occupe à la fois de la paie, le suivi des heures et des présences, la gestion des avantages sociaux et la gestion des talents. Elle permet ainsi de rationaliser les processus RH. En outre, il s'agit d'un outil professionnel qui peut s'intégrer à d'autres systèmes d'entreprise, tels que les logiciels de comptabilité. Cet avantage permet d'améliorer la précision des données et l'efficacité des tâches de marketing liées aux ressources humaines.

Inconvénients

Dayforce HCM est un logiciel efficace pour traiter des informations sur les salariés et peut etre utiliser à des fins de marketing. Cependant, le logiciel a des fonctionnalités marketing limitées. Même s'il propose à l'utilisateur certaines fonctions de base pour la communication avec des employés, l'outil ne peut pas s'occuper des campagnes marketing plus avancées.

Armande
Note globale
  • Secteur d'activité : Conseil en gestion
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Logiciel de gestion des employés

Publié le 2023-02-17

Mon expérience globale d'utilisation a été intéressante. Il m'a fallu peu de temps pour définir mes...

Mon expérience globale d'utilisation a été intéressante. Il m'a fallu peu de temps pour définir mes préférences. Dayforce est facilement personnalisable pour répondre à nos besoins et requêtes .

Avantages

Dayforce HCM est assez facile à utiliser. Le système a beaucoup de flexibilité et de fonctionnalités

Inconvénients

Chaque module que nous a un coût spécifique et il y a parfois des problèmes de bugs

Pamela
Note globale
  • Secteur d'activité : Cabinet d'avocats
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Small company, big vision

Publié le 2018-10-18

Wonderful, streamlined and I love that you believe that I am capable of learning so much more than...

Wonderful, streamlined and I love that you believe that I am capable of learning so much more than I thought was possible. Total solution that has catapulted us into the future!

Avantages

Flexibility coupled with cutting edge technology is allowing me to produce reporting and analytics our firm never thought was possible. At the same time, I am replacing all my manual processes with streamlined automation saving time and money. Finally, I am greatly increasing our professional culture in and outside the firm. My firm will never outgrow this solution. Love, Love, LOVE my Dayforce!

Inconvénients

The only opportunity I see is the space between go live and what come next. With so much training material available, it hard to figure out a succinct plan for turning on the rest of the solution. A clear cut plan or guided track to bring you through the videos and then the correct guide would be helpful. I end up bouncing from guide to dig and guide and watching a video a couple of times to get things rolling.

Christian
Note globale
  • Secteur d'activité : Presse écrite
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Dayforce HCM Review: A Comprehensive Solution

Publié le 2023-02-01

Overall Experience Review for Dayforce HCM: Dayforce HCM is a great HR software solution for...

Overall Experience Review for Dayforce HCM: Dayforce HCM is a great HR software solution for businesses looking for a comprehensive solution. It has a wide range of features and is relatively easy to use. However, its cost and complexity may be a hindrance for some businesses.

Avantages

Dayforce HCM Positive Aspect Review: Dayforce HCM is an incredibly comprehensive HR software solution that provides a wide range of features to help streamline the HR process. It is user-friendly and offers great customer service.

Inconvénients

Dayforce HCM Negative Aspect Review: Dayforce HCM can be quite expensive and its learning curve can be steep. Some of the features can be a bit tricky to use and the interface can be a bit cluttered.

Nicholas
Note globale
  • Secteur d'activité : Produits pharmaceutiques
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Pros: Features and Functionality Cons: Support

Publié le 2023-09-21

We are reasonably happy. When we don't need to engage Ceridian's support team, we would likely...

We are reasonably happy. When we don't need to engage Ceridian's support team, we would likely describe our experience as very positive. It's unfortunate that the support organization and their customer experience is not stronger.

Avantages

Integrated modules across the HR suite, consistent logic and functionality for people managers and staff

Inconvénients

Support has been inconsistent at best and frequently frustrating to the point its impacted HR team credibility.

Linda
Note globale
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Love/Hate Relationship with Dayforce

Publié le 2023-06-20

Dayforce is a fine system to use, with various issues hidden throughout. While my least favourite...

Dayforce is a fine system to use, with various issues hidden throughout. While my least favourite is the customer support, Dayforce also has a multitude of ways to find solutions on your own to avoid contacting customer support and spending large amounts of the company's money.I find Dayforce great and frustrating; there are so many good features with Dayforce that I'm looking forward to using, but I do find the system to be pretty convoluted. In order to fix ONE thing, I have to go through two to three different outlets within the system to make sure those work before this one thing is fixed.I do wish I had more positive things to say about Dayforce, but it's not the worst system I've used.

Avantages

Easy to use features for both manager and employee. It's sleek-looking and doesn't require a lot of effort to learn how to use Dayforce. We are currently implementing document management and it seems simple, but effective.

Inconvénients

Customer support has been both helpful and lacking. Helpful because of the forums, but it's very hit and miss with a rep. Sometimes I am given someone who is very helpful, provides guides, or reasonable answers within a good amount of time.Then there are times when I receive a rep who takes too long to answer or find out what the issue is, doesn't communicate, or doesn't initially fix the issue, causing more time and money (for the business).

Laurie
Note globale
  • Secteur d'activité : Recrutement
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Dayforce one stop for HR/Payroll/Benfits/Learning

Publié le 2023-07-07

Overall we have been please with Open Enrollments this allowed us to eliminate the need for a third...

Overall we have been please with Open Enrollments this allowed us to eliminate the need for a third party vendor for our internal employees. The Learning Management systems and the ability to a HRIS and payroll system in one

Avantages

The ability to process Payroll within a HRIS systems. We were looking at a system that would meet the middle office needs for HR and Payroll.The user interface is fantastic and it is very easy for the employees to navigate

Inconvénients

We were disappointed in the timekeeping feature since we were hoping to use this module but at the time of implementation it was unable to handle an employee with multiple work assignments with different pay rates

Shameika
Note globale
  • Secteur d'activité : Télécommunications
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

Experience with Dayforce

Publié le 2023-06-12

Overall it was decided the product was not the right fit for the organization.

Overall it was decided the product was not the right fit for the organization.

Avantages

The initial platform was nice. The way the product was explained to be simply access and easy to maneuver from step to step when onboarding new employees.

Inconvénients

The site would have constant technical issues. Not user friendly at all. The EDI feeds and all

Alternatives envisagées 

Paychex Flex

Pourquoi choisir Dayforce HCM 

The value for the product and good reviews

Logiciel antérieur 

ADP Workforce Now

Pourquoi passer à Dayforce HCM

The value and looking for a product that could do it all
Lori
Note globale
  • Secteur d'activité : Produits pharmaceutiques
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Game changer!

Publié le 2023-06-21

It has taken a couple of years to get our feet solid but we are able to do better Workforce...

It has taken a couple of years to get our feet solid but we are able to do better Workforce Planning and Reporting and are starting to see a definite ROI.

Avantages

Dayforce HCM was one of the only products that could put our Global Payroll onto one platform. We consolidated 5 separate systems into 1 system and it has been amazing. They offer so many different modules we no longer needed anything else.

Inconvénients

It is a fairly complex system that takes a lot of time to learn. Implementation was very complicated and can be overwhelming.

Josh
Note globale
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Dayforce HCM: Customize to Modernize

Publié le 2023-06-19

Dayforce has allowed us to streamline our processes in a better way while continuing to improve.

Dayforce has allowed us to streamline our processes in a better way while continuing to improve.

Avantages

The ability to customize with relative ease. We are a highly complex company with several different union and non-union employee populations. The pay and time processing requirements are different by employee group, and Dayforce makes policy assignment simple.

Inconvénients

Schedules are a bit cumbersome for non-traditional schedule types. We have employees whom work split shifts and the current scheduling capabilities do not allow us to create rotations.

Alternatives envisagées 

ADP Workforce Now et Workday HCM

Pourquoi passer à Dayforce HCM

Cost and system capability were the reasons we decided on Dayforce.
Elisa
Note globale
  • Secteur d'activité : Services juridiques
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Dayforce HCM is an excellent HR, Payroll, Workforce Management Software

Publié le 2023-03-28

Avantages

Dayforce HCM is a reliable software and easy to use. Having payroll, HR, onboarding, benefits, attendance, and much more combined in one software is significant. Dayforce HCM meets our needs.

Inconvénients

The benefits module is what I like least about Dayforce HCM. It can be finicky at times.

Bayo
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

One solution for HR, payroll and scheduling needs

Publié le 2022-01-10

My overall experience has been wonderful. I and the company have been able to achieve many tasks...

My overall experience has been wonderful. I and the company have been able to achieve many tasks conveniently with the software and it has increased our growth.

Avantages

The most beneficial feature is that it solves many problems together which has helped my company from importing data or worrying about data dropping off when using different softwares.

Inconvénients

The implementation process was difficult for us to navigate at some point. That's something they can work on in order to make the software easy to use even for beginners.

Jessie
Note globale
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Employee-friendly self-service once implementation hills are climbed

Publié le 2019-10-23

Avantages

The ease of and accessibility of reporting and the self-service features for employees, including the always-expanding app, is wonderful. I also find the handshake between the onboarding feature and the HR to be a strong plus.

Inconvénients

I feel like my con is less about Ceridian as a platform and more about the lack of cohesiveness offered by the support team. I feel like the value of and quality of communication and follow-through vary wildly from case to case.

Alternatives envisagées 

Paycom et Exelare

Pourquoi choisir Dayforce HCM 

Leadership-led initiative seeking better reporting options built on a single database concept

Logiciel antérieur 

ADP Workforce Now
Anna
Note globale
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Happy Customer

Publié le 2019-10-23

Our payroll is much easier, HR processing is a bit harder than prior and reporting is good but...

Our payroll is much easier, HR processing is a bit harder than prior and reporting is good but complex.

Avantages

Flexibility, customer support, sales team, leadership

Inconvénients

Complexity. The software is so powerful that it becomes quite confusing .

Alternatives envisagées 

UKG Pro

Pourquoi choisir Dayforce HCM 

We were at the lowest version and forced to upgrade or change and we decided to leave

Logiciel antérieur 

ADP Workforce Now

Pourquoi passer à Dayforce HCM

The company history and background
Heidi
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

A robust product - but expensive

Publié le 2023-04-20

It's a solid product, but Tax and customer service really need an over haul.

It's a solid product, but Tax and customer service really need an over haul.

Avantages

It's always improving and very flexible.

Inconvénients

The price is very expensive with a lot of additional fees for everything. Customer service could be improved and has been going downhill for the past few years.

Alternatives envisagées 

UKG Pro et ADP Workforce Now

Pourquoi choisir Dayforce HCM 

The product was being sunsetted.

Pourquoi passer à Dayforce HCM

The price and features at the time. We didn't fully understand all the additional fees.
Elhadj Sadou
Note globale
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

My opinion on Dayforce HCM software: a complete solution for human resources management

Publié le 2023-02-15

Overall, Dayforce HCM is a complete and innovative human resource management software that offers a...

Overall, Dayforce HCM is a complete and innovative human resource management software that offers a wide range of features to help companies optimize their personnel management and improve their efficiency. The solution is customizable to meet the specific needs of each company.Workforce scheduling is one of the key features of Dayforce HCM, which helps plan employee schedules based on business needs. The reports generated by Dayforce HCM are also very detailed, providing valuable information to make informed decisions.However, the cost of Dayforce HCM can be high for some small businesses, and setting it up can be complex and require extensive training for employees responsible for implementing and managing it. Some Dayforce HCM features may also not meet specific business needs.In sum, Dayforce HCM is a complete and powerful human resource management software that offers many advanced features to simplify the administrative tasks of HR professionals. However, before choosing Dayforce HCM, it is important to consider your specific business needs and ensure that this software will meet those needs.

Avantages

Dayforce HCM is a comprehensive human resource management solution that efficiently manages employee-related processes, from payroll to workforce planning to talent management. This software offers many advanced features that simplify administrative tasks for HR professionals, saving time and reducing costs.One of the most impressive features of Dayforce HCM is workforce scheduling. This feature helps plan employee schedules based on business needs, taking into account employee skills, preferences, and constraints. Workforce planning is also integrated with payroll, which automatically calculates working hours and costs.Dayforce HCM is also highly customizable, allowing businesses to configure the software to their specific needs. The reports generated by Dayforce HCM are also very detailed, providing valuable information for making informed decisions.In sum, Dayforce HCM is a complete and innovative human resources management software that offers a wide range of features to help companies optimize their personnel management and improve their efficiency.

Inconvénients

Although Dayforce HCM is a complete and powerful human resources management software, it may have some disadvantages for some companies. Here are some things to consider:First, the cost of Dayforce HCM can be high for some small businesses, which may make it inaccessible to some businesses with tight budgets.Additionally, some companies may find that setting up Dayforce HCM is complex and may require extensive training for employees responsible for implementing and managing it.Finally, some features of Dayforce HCM may not meet the specific needs of some businesses, which may make using the software less convenient for those businesses.In sum, Dayforce HCM is a complete and powerful human resources management software, but its cost, complexity and customization can present challenges for some companies. Before choosing Dayforce HCM, it's important to consider your specific business needs and make sure this software will meet those needs.

Bethann
Note globale
  • Secteur d'activité : Produits pharmaceutiques
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Expect the Unexpected

Publié le 2016-12-01

We are overall extremely pleased with Ceridian and our vendor partnership with them. They truly...

We are overall extremely pleased with Ceridian and our vendor partnership with them. They truly take the time to get to know your business and your needs and help decide what the best solutions are for your business - which may not by the newest product they are selling. We have a very complex payroll, and we have the right solution for us at the present time.

We also continue to find new ways to leverage the WFM platform to capture as much information as possible about time, labor and attendance.

If you are considering making the change to Dayforce, you can't be prepared enough. You need to understand your own policies and procedures like the back of your hand as well as have the ability to explain the same to the implementation team. They will do their best with the information you provide, but it is up to you to ensure they understand and to test everything multiple times to make sure it is what you need.

Keep in mind, the platform is highly configurable. As mentioned earlier, we have a rather complex payroll. We have six separate payrolls that combine hourly, salary, weekly, biweekly, union, non-union, etc. A little of everything. The policies for each payroll are entirely different, and both Ceridian HPL and Dayforce handle it without any problems. Here and there we have had to be creative - but it was still able to be accomplished.

I have been working in HR and payroll for 15 years and have used numerous different vendors/software over the years. None of them are 100% perfect. But Ceridian comes the closest. It is the most configurable and provides the best ad-hoc reporting tools out there. We have been able to automate many processes that used to be manual systems. This has freed up our HR staff to be more hands-on with employee onboarding, engagement, and development instead of stuck behind their desk completing transactional tasks.

Avantages

It is highly configurable. It handles changes due to union contracts with ease.

Inconvénients

The new HTML timesheets have some quirks. I feel hopeful they will be worked out.

Stephen
Note globale
  • Secteur d'activité : Logistique et chaîne d'approvisionnement
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Probabilité de recommander le produit 9.0 /10

Dayforce HCM is a great, single database cloud software, that is constantly adding new...

Publié le 2017-06-20

Having used Dayforce HCM for over 5 years, I can honestly say that it is an incredible piece of...

Having used Dayforce HCM for over 5 years, I can honestly say that it is an incredible piece of software that is ever-expanding, and the developers are always hard at work creating more modules.

As opposed to previous systems where it required multiple file feeds internally, which would constantly update one place such as the HR record, but would not update in Payroll, Self Service, Benefits, or wouldn't update in any of them; with Dayforce however, there are no longer such data integrity issues, as it uses one database to house it all.

It also also far easier on the eyes than some previous systems, and the ad-hoc reporting along with topic builder make creating custom reports quite easy (once you get the gist of how it works - there is a learning curve if you don't take the training - but if you're savvy, it's quite robust).

The key with Dayforce is IMPLEMENTATION. If you are not diligent, clear, and thorough with the discovery stage and throughout implementation, it will haunt you down the road. Make a team, dedicate someone to nothing but testing and making sure you've got it doing what each team/department/manager/user needs it to do, just do something to make sure you are comfortable with the application and get what you need, otherwise you will spend a lot of time fixing issues with upset employees .

Ceridian has grown their teams vastly, so the support reps can be hit and miss, but if you are techy and willing to learn the system, it is far superior to the others out there, and can be very low maintenance.

Avantages

One database means data is always consistent throughout modules.
The flexibility within the configuration is unmatched.
Beautiful appearance and very user-friendly.

Inconvénients

The switch from SilverLight to HTML has been slow and each release has been somewhat buggy initially after upgrading when using the new HTML pieces.
Aside from that, the system is as good as your involvement and motivation to learn (especially during Implementation - be diligent and thorough in your discovery and scoping, or it will be painful when transferred to support).

Stephen
Note globale
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Review of Dayforce HCM

Publié le 2017-04-07

Having used Dayforce HCM for over 5 years, I can honestly say that it is an incredible piece of...

Having used Dayforce HCM for over 5 years, I can honestly say that it is an incredible piece of software that is ever-expanding, and the developers are always hard at work creating more modules.

As opposed to previous systems where it required multiple file feeds internally, which would constantly update one place such as the HR record, but would not update in Payroll, Self Service, Benefits, or wouldn't update in any of them; with Dayforce however, there are no longer such data integrity issues, as it uses one database to house it all.

It also also far easier on the eyes than some previous systems, and the ad-hoc reporting along with topic builder make creating custom reports quite easy (once you get the gist of how it works - there is a learning curve if you don't take the training - but if you're savvy, it's quite robust).

The key with Dayforce is IMPLEMENTATION. If you are not diligent, clear, and thorough with the discovery stage and throughout implementation, it will haunt you down the road. Make a team, dedicate someone to nothing but testing and making sure you've got it doing what each team/department/manager/user needs it to do, just do something to make sure you are comfortable with the application and get what you need, otherwise you will spend a lot of time fixing issues with upset employees .

Ceridian has grown their teams vastly, so the support reps can be hit and miss, but if you are techy and willing to learn the system, it is far superior to the others out there, and can be very low maintenance.

Avantages

One database means data is always consistent throughout modules. The flexibility within the configuration is unmatched. Beautiful appearance and very user-friendly.

Inconvénients

The switch from SilverLight to HTML has been slow and each release has been somewhat buggy initially after upgrading.

Donna
Note globale
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Dayforce for a non profit

Publié le 2023-03-19

Cerdian support staff are very responsive. Ease of use for an organization that does not have a HR...

Cerdian support staff are very responsive. Ease of use for an organization that does not have a HR or Payroll sept.

Avantages

Employees and management can access anytime anywhere!

Inconvénients

Price, great features are available, but all come at an added cost.

Utilisateur vérifié
Note globale
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé Autre pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 3.0 /10

Similar to Other Solutions, Not Great for Learning Feature

Publié le 2019-12-05

Overall experience as an end user was positive on the HR/Payroll side as far as interface and being...

Overall experience as an end user was positive on the HR/Payroll side as far as interface and being intuitive. Disappointed with some features and functionality being sold as available but then unavailable when asking to see them in action.

Avantages

I've used this from an end user perspective actively at one organization that chose this, and it was easy to use and navigate for the day to day HR, Payroll, Benefits, etc scope. The teams are fairly hands-on throughout implementation and they will do a lot to showcase wow-factors throughout the sales process until actual technical questions arise for some features.

Inconvénients

In one experience evaluating this product as an all-in-one offering, we needed to ensure the Learning piece of functionality would suit our needs. It did not. The Learning product was presented as in-house and with their own roadmap for features and development. Every demo of this piece of the product was high level and they avoided getting detailed with backend/LMS admin features and setup. After getting to try it hands-on, we found out why. Despite being told all file types and sizes could be stored in the repository, this was not the case. We also uncovered many functionalities that we'd been told were available were, in fact, not. The backend at the time we evaluated this solution for Learning was actually powered by Docebo and not Ceridian. That is strictly the Learning content repository, not the HR solution side, to be clear. At any rate, the Learning solution was definitely not what was described to us in features, functionality, and in general based on our needs analysis. If you evaluate this solution, get all the right teams and experts involved that will ask the right questions and ask for a hands-on walkthrough of the backend. The demeanor of our sales contacts after inquiring about the absence of much of what was promised changed abruptly. Subsequent interactions were very negative overall with portions of the team.

Giselle
Note globale
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Fantastic payroll application!

Publié le 2023-06-20

The experience was great. The implementation team worked with me every step of the way and was...

The experience was great. The implementation team worked with me every step of the way and was there for the first 3 go-live payrolls. I cannot say enough about tech support - even during the exceedingly busy months of January and February you didn't wait long on hold to speak with someone. I wish all the other tech support companies I deal with for different applications were as good as they are!

Avantages

I liked the ease of use - clocking in / out is not cumbersome with umpteen different steps. Data entry for my weekly payroll is quick - one screen does it all; no need to change screens. Especially love the fact that I can make employees inactive and not necessarily have to terminate them - our employees are divided between union and non-union > union employees come and go during the course of the year - it's easy to place them as 'inactive'.

Inconvénients

The cost is more than what we had with our other Ceridian payroll product. We do get value for the money and as we build more components into the program, such as performance management, for example, it will be worth every penny.

Joy
Note globale
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Transformation

Publié le 2019-10-23

My overall experience was good. Our implementation team kept us on track and asked us questions to...

My overall experience was good. Our implementation team kept us on track and asked us questions to understand our business and processes and recommend best practices for us. I would and have recommended Dayforce to others.

Avantages

Our business was heavily paper driven prior to using Dayforce. We had an older payroll system, no benefits administration, a separate time and attendance system outside of payroll, a manual recruiting and manual learning process. What I like most about Dayforce is that it’s a single platform that will house all important employee information is together. I no longer have managers calling to ask if someone has vacation time available, or if someone took a class. It’s visible to managers at the touch of a button.

Dayforce has also allowed us to customize our system to the features we want and need. We are using payroll, WFM, Time and attendance, benefits, recruitment, performance management, compensation, on boarding and learning.

It has allowed us to transform the way we do our jobs by eliminating all the paper forms and empowering our employees and managers.

Inconvénients

The downside is that each module that we purchased is a separate cost. This is a good and bad thing, we only pay for what we need, but since I want everything we need to pay for it.

Julie
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Dayforce HCM

Publié le 2023-06-20

I love using Dayforce , the Account Management and support engagement is fantastic and I have never...

I love using Dayforce , the Account Management and support engagement is fantastic and I have never felt as part of a 3rd party as I do with Ceridian. They go the extra mile to partner with their customers.

Avantages

Dayforce HCM provides a great selection of modules that fulfil every HR/Payroll need in a system landscape. The Dayforce team support companies to configure the system themselves by providing excellent mentoring and support rather than having to ask and pay for configuration each time you want to make a change.

Inconvénients

The Organisational structure maintenance is not as seamless as other products, but new position management hierarchy solutions are being evolved by the product team all the time and they just need to provide extra support to move existing users to the new process.

Tatiana
Note globale
  • Secteur d'activité : Produits chimiques
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

So far we have survived.

Publié le 2023-06-07

Implementation was a beast - allow yourselves more time or have more than 2 internal SMEs for the...

Implementation was a beast - allow yourselves more time or have more than 2 internal SMEs for the modules.Now that we are in there, it's great! Biggest complaint is customer service & the tax department.

Avantages

Everything is in 1 place with only 1 log in - big improvement from before. Still in the learning curve, but everyone is warming up to it.

Inconvénients

Reporting - you need a degree with xml to get it to the data presented how you want it.Customer service & Project Management - No one person to contact with a quick question & only allowed to call in if it is a severe question. It feels like their internal teams don't talk to each other (multiple SRSs for the same project with no notes or visibility). Tax questions can take 70+ days to get an acknowledgement... I understand everyone is understaffed but we are paying a premium to have our taxes handled & some continue to accrue penalties & interest due to a lack of response & ease of finding the information ourselves.