MemberPlanet - Avis

Logiciel très prometteur et très performant

Publié le 2023-02-13

J'utilise ce logiciel quotidiennement pour mes tâches personnelles et professionnelles. Je suis très heureuse de l'avoir découvert.

Best Customer Service... EVER!!!

Publié le 2015-12-04

I was tasked by my employer to build an alumni/fundraising site using Member Planet. I actually had never heard of it and was a little ambivalent about, not only the service, but the project as a whole because I already had a lot on my plate. The time frame I was given to complete this undertaking was truncated and there was a lot to learn. But, the Member Planet Team was amazing in every sense of the word. Not only did they assist me by thoroughly walking me through the functionality of services pertinent to our organization's goals, they made recommendations based on the experiences of current customers, AND they helped me plan the entire project start to finish. They are so kind, patient and thorough... I became an instant fan of Member Planet.

The wow factor increased exponentially with Christopher, Patrick and Greg, all staying in constant contact touching base with me through the process of building our site... and even went several steps further when I was unexpectedly hospitalized (so progress was not interrupted). These guys blew me away going above and beyond the scope of services defined in our plan (Pro). I cannot adequately put into words how awesome the experience has been working with them.

School Registration Packet

Publié le 2019-07-02

Positive, smooth collection of money.

After 7 months... disappointed

Publié le 2018-01-11

After trying very, very hard to make this software work for our group, we are giving up.

Perfect for Management and Marketing of 80+ Clients

Publié le 2015-04-01

On a weekly, sometimes daily basis, we require some form of communications with our retail community here at the shopping center. MemberPlanet has made this process super easy and efficient to be able to do so and make sure that our communications are getting in the appropriate manager hands. It's user friendly platform allows customization so that retailer managers know when the memo is urgent and needs immediate attention or when we are simply sending out our quarterly newsletters and other promotional opportunities. It's also very helpful because retailers can respond to content easily and quickly, and those responses are all returned to management in one format and one place. From a marketing standpoint this is critical especially when managing 80+ retail accounts when retailers have marketing materials to report on a daily basis. From new developments to promotions, community updates to management memos this platform is perfect especially because I'm able to track who's opened the message to ensure and prove managers have receive the message. Easiest and best program I've used in my 10 years managing and marketing in the real estate/retail industry.

I love MemberPlanet it's a great tool.

Publié le 2018-03-23

I love MemberPlanet. It was extremely helpful when we planned our 40th Anniversary Celebration...

Publié le 2018-03-23

Great solution!

Publié le 2016-12-06

Member Planet offers an exceptional platform to manage membership, events, surveys and all for a great price! - Not to mention the amazing customer support it offers.

Fantasy Football- The Money League

Publié le 2015-04-07

I have been Commissioner of The Money League( Fantasy Football League) for the past four NFL Seasons. It is a highly competitive league that generates lots of dollars and regular pay outs. The first two seasons were chaotic featuring many arguments, missed payments and feelings hurt. For a second, I didn't believe that our league would last and then a friend told me about MemberPlanet. I did some research, read some reviews and instantly signed up. The first season could not have gone smoother, actually generating more league revenue due to the increased trust with cash handling. Believe it or not, It's easier, mentally at least to send your money to an account as opposed to a designated cash handler (usually a member of the league that nobody trust) even if you are paying a slight tax. The second season triumphed the first tenfold with the league almost doubling the previous years revenue. Its easy for me to say that while providing world class customer service to my co-members and I, MemberPlanet has secured, simplified, satisfied and stabilized The Money League for seasons to come.

love collecting donations on the go

Publié le 2015-04-01

I am currently the leader of a service group named Hockey for Health which consists of 10 individuals derived from my club hockey team. Our goal is to fundraise over $30,000 to travel to South America to aid the less fortunate. Throughout a 2 year period through fundraising events, reaching out to different communities, and sending mail/email campaigns. In order to reach our goal, we needed a platform that allows us to raise funds, set-up events, create event registration forms, and send newsletters. Memberplanet has all of the features we need and more. I can simply set up a donation campaign and share it with the world in less than 5 minutes. Also, MemberPlanet allows users to create supporter pages which gives others the ability to create their own donation page to assist us in raising funds. This is great because it allows us to effectively reach more people. Let's not forget that you can even collect donations on the go with the mobile app. MemberPlanet is the way to go if you are looking to maximize donations and outreach.

Love MP

Publié le 2015-03-30

I have used Member Planet for several years and love it. As a back end user it is simple to set up the forms, customer service is easy to work with if you have questions and our parents love the ease on their end. We have gone virtually paperless now from a registration that just 4 years ago used about 20 pieces of paper per family.

Throughout the school year we have a variety of occasions that we are able to use the platform from carnival to RSVPs on events. All of it is simple to build and the parents agree that they prefer the ease of one click to returning paper forms.

Weekly we use the communication feature for our newsletter and our parents are up to date on what's happening at the school. Before Member Planet it was hit and miss; now we know exactly who gets our emails and who is opening them.

I highly recommend the transition for any school. It is a great investment in the short time it takes to get to know the platform and the cost of doing business is nominal compared to the return in parent participation.

I like using memberplanet. It allows me to reach people that I normally would not .

Publié le 2018-03-21

Best decision for a small organization

Publié le 2017-03-24

I run a small organization comprising between 100-200 members and I needed a cost effective membership platform that could provide turnkey administrative support. MemberPlanet provides everything we need and more. What I love the most, is the customer service. As soon as I subscribed, I immediately received a phone call and email from a MemberPlanet representative. They took the liberty to setup certain functions to help me promptly launch the site to my members. Their fast and helpful service has super exceeded my expectations.

Easy Solution

Publié le 2018-03-24

The User Interface requires a bit of a learning curve, but it's definitely worth it.

Publié le 2016-12-21

I'm a Branding & Marketing Communications consultant and I regularly use MemberPlanet for one of my nonprofit client's email marketing and membership management. The aspects of MemberPlanet that I utilize most often in this role are email marketing campaign implementation/tracking, member management/segmentation, and event promotion. I initially found MemberPlanet to be a bit counter-intuitive in the sense that you definitely have to look at their support videos and pages to understand how to do things. It's a very feature rich software, so the layout is not always obvious. That being said, customer support is A+ quality and the training resources they make available to you are second to none. So as I said, there is a learning curve, if you can be patient with it, you'll find yourself with a feature rich membership management solution.

We have been using the Memberplanet software for over 2 years

Publié le 2015-04-14

The ATO Delta Omicron Chapter at Drake were faced with undaunting task of recolonization of the ATO charter after a 26 year of absence at the University. We needed to develop a method of communicating, receiving feedback, and collecting donations for the recruitment of young men at Drake's campus. Memeberplanet offered the tools to reach the ATO Drake Alumni
/ Friends and have them involved in the process of returning the charter. Last week we were notified by the ATO Headquarters the return of the ATO Delta Omicron Charter. The alumni and colony members could not have accomplished this task without Memberplanet and the platforms they provided. We knew which contingencies were being contacted and for the contingencies it made it easy to communicate and contribute to the fund raising campaign. Thank you Jerry Allen ATO Delta Omicron Alumni President

It has transformed our organization

Publié le 2018-03-15

Allows members to be connected and simplifies communication.

Publié le 2015-04-07

MemberPlanet has become a tool I can not live without as an advisor. It has made it possible for me to communicate with the 18 collegiate members I advise in a manner that is easy to use and track. Sending emails is a snap using the template I created for my group. The ability to send text messages to those I advise has proven effective in helping collegiate officers complete tasks related to their position. The best part is being able to choose when my emails and texts are delivered, meaning I can plan in advance when to send important reminders. I am also able to create links to important documents used by the members I advise so they have one place to go for all of the information they need. I recommend MemberPlanet to any organization who needs an effective communication tool for members.

Wish I found this site earlier

Publié le 2018-02-08

You are crazy not to use MP - why in the world would you throw your hard earned money at these other sites who charge ridiculous set up costs and ala carte options? I also found other sites do not give you full control - MP is the real deal

This is a great software for non profit organizations. Loved all the features!

Publié le 2016-02-24

Pros: task and role assignments; great costumer service; when you add an event it creates a specific website; members can download member planet's app and check the group feed, events and photos from there; great to communicate with members through broadcast and email. Members already have assigned an ID and they can access their membership card from either the app or profile! You can have several administrators and can create surveys too.

Cons: Website sometimes crashes and you have to get in multiple times until it works again; there is no video tutorial for member level; calendar view of events is not available; member database (and member profile) is a bit difficult to navigate and it takes to time to get used to it.

Customer Service is what makes this company a win!

Publié le 2015-06-04

I started looking at MemberPlanet for an Alumni Association first due to its advertised features and its price. I ran into a problem figuring out how to integrate a portion of what they do onto our existing external website and a woman from the design team/customer service spent a significant amount of time fixing the problem for me. At the point that I received this help, we were only utilizing the free features of MemberPlanet. The phenomenal customer service didn't stop there. I was on the fence about using MemberPlanet for my organization, but after working with some of their team, I was 100% confident that MemberPlanet was the right choice and that I will have help and support if I need it going forward.

Best online tool for group management'ever!

Publié le 2015-04-14

My high school class was looking for a great tool to be able to coordinate our reunion. After looking at several products we found MemberPlanet to have the most functionality all-in-one product! It did not disappoint'.in fact'exceeded all of our expectations. We were able to easily plan our big event, send regular updates, raise money, host a silent auction and collecting payments onsite. After the event we were able to get a quick feedback survey out and have everyone collaborate their photos together within MemberPlanet. Mobile App was a HUGE plus too! We love MemberPlanet so much that we decided to keep it going to keep our class up-to-date on the high school events and activities and future events.

A revolutionary online tool for our lodge that is cost effective too!

Publié le 2015-04-14

We were looking for a cost effective membership tool to drive communication and involvement. MemberPlanet has far exceeded our expectations with a great product that includes so much functionality. In the last year we've been able to customize our brand, introduced e-communication and our newsletter program, provided regular updates to the membership on activities, sent out surveys for feedback, easily setup events and kept track of RSVP's, collected dues from members, store event photos and much more. It is fantastic to be able to do all these things with one database. We are more organized and keeping our members more up-to-date with communication than ever before! Love this product!

Great Education Tool

Publié le 2016-09-27

I am a teacher and a Student Council Chair. The Memberplanet site has made organizing this years Council easy and allows me more freedom from after school meetings. Being able to access technology intrigues my kids and makes them readily available for impromptu online meetings by sharing information.

WOW

Publié le 2015-08-01

Just had my walkthrough with this software and I am very excited. The Customer service agent (Patrick ) was great he answered all my questions. I have been researching a new software for my group which is currently on Meetup.com. I have test-drove several of the competitors and I can honestly say Memberplanet blows them all away. It is the only software I found that has a robust event functionality that will promote growth along with a membership Administrative system that will save me hours of work each month. It's affordable price makes it a no brainer for me.

I can't wait to get started.