10to8 - Avis

Many followup tools, such as reminders to both text and email to help students remember appointment times. The schedule tool is easy to use, and there is a CRM tool that helps with notes and other details from the meeting.

There is no APP for smartphones, though they do have a web-app that allows you to access info. This is okay, but would be quicker and easier if there was a full app to access the schedule.

I have used 10 to 8 for about 4 years, there has been a number of improvements. It is easy to use and is a very important part of my business

There is one thing I would like, at present, I can attach a scanned document to an appointment, I would also like to be able to attach a scanned document to the client's page. It would be good if a client's page could be more bespoke

To be honest, I'm struggling to find anything I like about this software and am shocked that it's getting 4-5 stars.

The list is longer than the space provided. My biggest beef with 10to8 is that I was EXTREMELY clear as to what I needed in my scheduling software and their sales team promised that they could do everything I needed with one exception, they also said that it could be set up quickly. This is TOTALLY UNTRUE.

I love the fact that 10to8 saves the list of clients.

It doesn't serve breakfast 🤣 It only does what is expected with stellar results 🙏🙏🙏

I like the ability to include calendars for other members of my staff so that they can book their appointments separately. That way, we're aware of whose appointments are whose. This doesn't happen with my currently paid appointment scheduler.

It's a bit difficult to set up in order to get things the way you want them and that will be 100% clear to people making appointments. I figured out some go-arounds, but others may not be as tech savvy.

I'm not especially good with technology, and the set up was a breeze. I'm still using the free version, and it is the most robust scheduling software I've found. When my business grows I plan to upgrade to the paid version because I like the features and ease of use.

Obviously it would be great to be able to brand and accept payment with the free version, but I understand that's not practical. There isn't anything I've found yet that I would consider to be negative.

The free account option allowed us to use the software to make 100% sure it had everything required for the client and her business. It allowed integration with a number of calendars (including Mac), a payment system (Stripe although PayPal would be a nice addition), a reasonable amount of styling options (as long as you don't use the Wordpress shortcode option), and plenty of nice-to-haves if we upgrade to the paid version.

It would be good to be able to style the appointment making section further for the Wordpress shortcode option...however we can use HTML as a back-up. The lack of PayPal integration was a negative as well.

Easy to use. Looks professional to clients. Lots of useful features. Team always looking at how they can help their clients by improving the product, including asking for our feedback.

Nothing. Does what I need it to do.

I love the simplicity of it, both when setting it up and when booking in clients. I love the fact that I can book different options for both parts of my business both online and face to face sessions, rather than using two separate platforms.

There’s no possibility to link into my mailing list on mailerlite, or to use another online video call platform.

This product was easy to set up and implement. I really like the feature that reminds users via email and SMS. The feature that connects Zoom to the calendar and auto send the zoom link is awesome.

I really like this product. I’m using the free version and can’t complain.

easy to set up and easy to use thereafter

great usermanual aswell!

not found anything i didnt like about it yet
Not a con as such but too bad that google doesnt use 10to8 as their booking system on "my business page"

10to8 was extremely easy to set up, link accounts (Google/Apple calendars) and begin getting/setting appointments. Plus, it's free solution is packed full of features!

There are tons of additional features that require a subscription, though for the busy professional, the cost is well worth the money!

I love the ease of scheduling appointments, the reminders and the price point. Customers can schedule themselves, which frees my time to do other things.

I don't like the fact that when someone books an online/phone appointment. I have no idea whether I should get on zoom or give them a call. I would really love it if the customer could choose whether they would like zoom or phone appointment. It would also be nice if the reviews were connected to either Google or the Better Business Bureau.

We trialed lots of other systems this by far was the most user friendly system and you don’t need to be a IT guru. I also found the support on any issue to be outstanding no problem was too small and a solution was always provided within the capabilities of the software.

I would have to say not much as we were one of the earlier users and we have seen many improvements over the years and we wouldn’t use any other system. We have had a two year break but continued our subscription so its ready to go when we start up again.

I loved that I could create an on-brand, professional booking page, provide multiple appointments, collect payments and integrate 10to8 with other software I use - particularly Microsoft Teams which I’ve found many schedulers do not support.

I wasn’t able to set custom booking questions whilst using the free plan (however I was able to work around this by redirecting clients to complete a form after booking their call)

I found the 10to8 change my life. By allowing me to schedule appointments from wherever I may be in the world, changing notifications to suit a given programme offered, syncing it with external calendars, and mailing relevant documents to clients 10to8 became a tool I cannot work without. The customer support has also been much better than in the early days so thank you [SENSITIVE CONTENT] and team - this means a lot to us!

Initially calendar syncing had to be done externally - this has now been resolved. I would like more flexibility re attaching documents in the basic plan as well as branding these forms with our own logos /footers and headers. Hope this will come in some time soon (fingers crossed emoji here).

It’s easy to use. It’s syncs with my calendar and sends reminders to my clients so I have minimal missed appointments

I cannot think of anything that I do not like about this software

Easy to use, clients do not need to log in each time to gain access!

I love it, hate the new updated look but I keep it on the old

I have a tutoring business and use this mostly for rescheduling and students who do not have a permanent session. I can connect it to my calendar and it instantly updates so students can see my most up to date availability. It has the most features in the free version. I have tried a few scheduling website and this one has everything I need.

There are a few glitches, but customer service fixes them quickly. Also, wish that the free version would accept payment, but it is not much of an issue for me as a small business.

It’s simple to use, reliable, has amazing options including text reminders and follow up texts all of which are able to be altered. For my classes where payment is required the software links into Stripe to make my life nice and easy.

It can crash at times when inputting multiple bookings after each other. Also the text messages come from a variety of numbers.

The amount of features available for free is incredible. Things like email and text reminders are usually limited to paid plans for other competing services - those are completely free with 10to8! By offering more features for free, 10to8 gives me a competitive advantage. I also really like it's integration with Weebly which allows me to embed my booking page on my website. The integration with Google Calendar has been seamless and updates very quickly.

The interface is a little clunky and could use some modernizing/simplifying. While not outdated, it's not very sleek looks a little old. While not major, but it is a UK service so things are formatted a little differently than what US customers may be used to.

For me I really love that I can get clients to pay a deposit right when they book their appointment. I also really love that it syncs up automatically with my calendar so that I know my schedule no matter where I am.

I wish that I could have a little bit more customization to allow it to really flow with my website. It does to a degree, but changing the colors and fonts more to the style of my website would be great.

I began using 10to8 to give my customers an opportunity to book appointments with me for my services. This turned out to be a huge win for myself and my customers. It allows me to keep all of my appointments in one place and the ability to not worry about reminders. This is truly a great software.

I really cannot find any cons for this software that I have found. For my purposes this software is next to none.

The support staff is always on hand to point in the right direction when we're exploring & exploiting 10to8 features to maximum advantage.
SMS notifications & reminders have slashed our 'No-Show' rates.
10to8 has truly made our business look & feel so much more professional than our competitors.
Online booking functionality is saving so much time answering and managing telephone calls & helps manage customers expectations on our time.
The ability to define numerous staff members availability, split our location into areas & view all in one place means we can effectively manage out conflicts for multiple resources.

Their free subscription has almost all the tools you’ll need to get started with client bookings!

No complaints thus far other than I wish they had a mobile app! I contacted customer service about a program glitch and they fixed it quickly.