Square Appointments - Avis
Square Appointments
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191 avis
- Secteur d'activité : Immobilier commercial
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant Version d’essai gratuite
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Top produit de calendrier
Publié le 2023-11-03
Avantages
C’est un top produit qui permet de travailler avec les entreprises grâce à ses fonctionnalités modernes et facilite pour l’établissement des calendriers .
Inconvénients
Simple et flexible avec une meilleure équipe d’assistance. Je le recommande
- Secteur d'activité : Photographie
- Taille de l'entreprise : Travailleur autonome
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Best way to schedule and keep track of appointments
Publié le 2019-04-11
Avantages
I have been using Square appointments for awhile now with my photography company and love the way it works. It is easy for customers to make appointments and the software helps to make sure I have time everyday to get it done. It is easy to setup on your current website and start scheduling appointments.
Inconvénients
I currently like everything about this software.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great Product
Publié le 2021-02-01
Avantages
When I opened my practice I needed an appointment system that also worked with my merchant services. Square appointments was so easy to install and navigate. It also works great with google calendar which is a major plus for me. We have an online booking link where we were able to use Zapier as well to connect directly to square appointments with the help of google calendar. Truly fantastic!
Inconvénients
Wish there were more customized features to the appointments app but I am sure in time that will happen too.
Pourquoi passer à Square Appointments
It was the best one with customer file capabilities, scheduling and the ability to upload client documents to their file as well.- Secteur d'activité : Cosmétiques
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé Autre pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Flawed system, allow's clients to take advantage of your business
Publié le 2021-07-18
horrible with apts.. they will not add any features despite over whelming crystals for the added...
horrible with apts.. they will not add any features despite over whelming crystals for the added apps because they don't agree or like the requested feature. the flaws in the card on file protection system that can be deleted from the client end cost the business money. their last of understand for adding feature is crazy. they have no idea what things are like from out point of view and refusing to fix these feature cause they don't think its necessary.
Avantages
I like its connected to my register system, their price is affordable,
Inconvénients
the system is super flawed. to book an apt you can require a card on file for no show protection. However clients can book an apt put card information in, then after they book the apt all they have to do is log into their account and delete their card on file. I am not notified they did it and when they don't show up for their apt I can't charge them because they took their card off their account right after they made the apt. this is a joke. then on top of that they don't offer the feature to block clients from booking online.. so then I can't stop them from booking future apps when they owe me money for their no call now show.. when this was brought to their attention in community forms and new features .. they responded back they want the clients to be able to have control over their card information. no these clients would not exit without my business. they are my clients not their and they have no right telling me anything about my clients. I am super disappointment in square with this system and very upset that people who sit at a desk thinking they know what features are best when they don't run or own their own business let alone the field I am working in. bottom line there is no card on file feature despite what they say since a client can delete it themself and still keep and apt and not show up for it. I don't see square doing anything about it since this has been a on going topic for a year or more now.
Pourquoi passer à Square Appointments
worried with my system for checking out clients. only used for 24 hours before I shut it down over huge flaws in the system that would cost me money and the square company refusing to fix or see the effect on those of us who pay for the system- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
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Provenance de l'avis
Note globale
- Simplicité d’utilisation
- Probabilité de recommander le produit 10.0 /10
Easy and quick to use, Customizable experience
Publié le 2024-06-25
I really like it! I have used it many, many times and it is fairly easy and quick to navigate.
I really like it! I have used it many, many times and it is fairly easy and quick to navigate.
Avantages
I like that it is very customizable, and you can tailor it to suit your individual need, such as if or how you need a reminder sent.
Inconvénients
I found that it has the ability to be a bit confusing sometimes. I booked an appt once under the wrong appt type. I feel like this was likely the fault of the business professional though, and not actually the app itself.
- Secteur d'activité : Psychologie
- Taille de l'entreprise : Travailleur autonome
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
So Easy To Use, Business Generating
Publié le 2019-10-25
Square Appointments has been fantastic for driving business to my private practice, as many people...
Square Appointments has been fantastic for driving business to my private practice, as many people do not want to make a call or send an email to get started in therapy, but would prefer to just book an appointment. Also, it saves me time and energy with scheduling clients because we do not have to go back and forth discussing availability - they can just look at the calendar through the booking widget and book their own appointment.
Avantages
I love that it enables my clients to easily make appointments online and sends them automated reminders, that I don't have to be involved in sending.
Inconvénients
If you encounter a problem it can be very difficult to find the contact number for customer service through the square site.
Alternatives envisagées
SimplePracticePourquoi passer à Square Appointments
I actually just ultimately switched from Square appointments to simple practice, even though I had a fantastic experience with Square Appointments - because I had trouble with Square Point of Sale and the additional capabilities with Simple Practice were very helpful and desirable. If I had not had issues with Square POS I likely would not have switched. I would still recommend Square Appointments to other small businesses.- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : Travailleur autonome
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Square is perfect for small businesses!
Publié le 2020-04-02
I love that I can integrate my google calendar with square. It’s amazing to have your days in one...
I love that I can integrate my google calendar with square. It’s amazing to have your days in one place! Square sends out reminders and confirmations which is amazing. My clients like the text message option. It goes right to their phone and all they have to do is look in their messages to check, no logins and passwords to worry about for them.
Avantages
I love that I can complete transactions and book the same client all in one place! I’m a one man show so this makes life easy and helps me retain business!
Inconvénients
I don’t have many complaints with square appointments. It’s worked well with keeping my schedule intact.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Set your Appointments and get Paid in One
Publié le 2020-02-07
I needed a way to have clients schedule consulting and also pay for the time immediately. Before I...
I needed a way to have clients schedule consulting and also pay for the time immediately. Before I was utilizing several online platforms that were not linked .
Avantages
The ease in which you are able to set up the system was delightful,non invasive and efficient. I also like the fact someone can select from a menu to better customize their engagement with the process. ANd the mobile app is nearly identical to the desktop version which makes travel mode more efficient.
Inconvénients
My initial set up was separate from my Square account however it is now an integral component. The new integration removed the need to work
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Probabilité de recommander le produit 10.0 /10
Great app for salon and bridal events!
Publié le 2022-11-13
Overall love square appointments way more than other scheduling apps we’ve used. It is the easiest...
Overall love square appointments way more than other scheduling apps we’ve used. It is the easiest and most customizable.
Avantages
User friendly, easy to edit, easy to customize in general appointments. Individual appointments are easy to customize but a little more time needed.
Inconvénients
The app glitches when it comes to the required cc on file. Even if that option is selected in settings, some clients somehow still bypass it. This is a big deal when they are new clients and end up being a no show.
- Secteur d'activité : Construction
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Great app - I wish the mobile version was as seamless as the desktop version
Publié le 2016-08-10
This program is great, and is simple to use.
For the mobile app, it would be great to be able to...
This program is great, and is simple to use.
For the mobile app, it would be great to be able to pull up pending appointments in a list format.
Also, it would be very helpful to be able to overwrite calendar entry data in google calendar instead of using the square app.
Avantages
I like that the software automatically sends text and email reminders -- my customers really appreciate that.
Inconvénients
For the mobile app, it would be great to be able to pull up pending appointments in a list format.
Also, it would be very helpful to be able to overwrite calendar entry data in google calendar instead of using the square app.
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Scheduling software built-in to a P.O.S.? Smart. Really!
Publié le 2018-07-04
Avantages
Super simple to set up and it's tied into my point-of-sale app. Also includes a booking webpage that is customizable, as well as a booking button customizer. There is even marketing options and customer loyalty programs built into the Square platform as well. It's an all-in-one delight of an app!
Inconvénients
Set up can be a bit time-consuming, but what do you expect from such a robust, all-inclusive platform? It goes well beyond the scope of "just a pos" or "only a scheduling app".
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : Travailleur autonome
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Easy to use and Free!
Publié le 2023-03-29
Easy for my clients to schedule, rebook and cancel and reduced my phone calls I had to attend to...
Easy for my clients to schedule, rebook and cancel and reduced my phone calls I had to attend to significantly.
Avantages
Easy to use and free! It doesn’t get much better than that.
Inconvénients
I eventually changed to allow access to SOAP notes and intake forms specific to my needs but I loved Square Appointments functionality while using it.
- Secteur d'activité : Cosmétiques
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Square appointments in salon setting
Publié le 2023-01-15
Very good experience and recommend to everyone in the same insaturé as me
Very good experience and recommend to everyone in the same insaturé as me
Avantages
Easy to use and syncs with the square app for easy client payment.
Inconvénients
I don’t have anything that I don’t care for at this time
Alternatives envisagées
CloverPourquoi passer à Square Appointments
Easy to use and compatible with square app- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Professional Edge
Publié le 2018-11-15
My business is a referral based appointment only business. I have tried two other online schedule...
My business is a referral based appointment only business. I have tried two other online schedule systems prior to square. Both proved to be complicated and confusing for myself and my clients causing many missed appointments by both of us. Since Square not only has my appointment calendar run like a well oil machine but I have been able to add therapists and because it’s so interactive I am able to now schedule for a massage client who would like to try a facial. Also, it is extremely easy to adjust the services to allow for monthly specials.
Avantages
Easy to use both for my staff and clients. Interactive, staff can view and help manage each other’s schedule. Also, can block off time if needed.
Inconvénients
I really haven’t found anything I don’t like with this system. Extremely pleased
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Square Appointments makes scheduling so much easy
Publié le 2022-11-12
Square Appointments is a comprehensive solution for our scheduling requirements.
Square Appointments is a comprehensive solution for our scheduling requirements.
Avantages
Square Appointments reduces the business related scheduling process to straightforward levels thanks to its features.
Inconvénients
Square Appointments would be a perfect scheduling solution if it could offer its features for a better pricing.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : Travailleur autonome
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Amazing
Publié le 2019-01-09
It's a really easy program and I love using it.
It's a really easy program and I love using it.
Avantages
It's free... but incredibly easy to use! It works well, syncs with my google calendar and makes scheduling appointments easy for my clients! Moving things around and editing services is easy too which is HUGE!
Inconvénients
I wish they had a more user friendly interface with more options when it came to storing client info. I'd love more detailed options for notes as well as a way to store images and view them side by side for before and afters- it was almost a deal breaker. They have said this will come in the future as a LOT of people have requested this but nothing has been done.
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : Travailleur autonome
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Extortion
Publié le 2022-06-28
Had to upgrade my subscription in order to retrieve my client list. Extortion!!!
Had to upgrade my subscription in order to retrieve my client list. Extortion!!!
Avantages
It was free to Square users and synced to Google calendar.
Inconvénients
It is no longer free to square users and is NOT good for a mobile service business if you need to book longer arrival times. You can only book exact times which is almost impossible to keep when each job is different.
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
using Square appointments
Publié le 2016-08-11
Pretty good but sometimes if a customer is on auto-repeat you cannot mark them as a No Show. The...
Pretty good but sometimes if a customer is on auto-repeat you cannot mark them as a No Show. The only option is Cancel Appointment. Also, it would be nice if you could adjust the settings to have for example 3 spots available in a 1 hour time slot. So if there were 2 people there, it would show that 1 spot is available. This would be great for my business because I have a semi-private personal training facility where I can train up to 3 people per hour. As of now if 1 person is there than it shows that no appointments are available at that time slot.
Avantages
the ease of use is great.
Inconvénients
There's a lot of things that could be improved. For instance, calculate how many appoints were cancelled or No Shows for a month. That's just one example.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
Great but outgrew it
Publié le 2023-02-11
Was excellent when I was a single service provider but as the spa grew we lit grew the software....
Was excellent when I was a single service provider but as the spa grew we lit grew the software. It’s great for small business software but didn’t like it wasn’t salon specific enough.
Avantages
This was very user friendly software. Easy to use.
Inconvénients
It wasn’t great for a busy spa. Cashing out multiple services done with several service providers on one transaction wasn’t available. Reporting wasn’t strong enough either, keeping track of GCs was okay but not great.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Probabilité de recommander le produit 10.0 /10
Convenient app for Online Scheduling and Booking
Publié le 2023-01-14
Avantages
Square Appointments is a convenient scheduling and booking solution for businesses. Its user-friendly interface makes it easy for clients to book appointments and for businesses to manage their schedule and client information. It also offers automated appointment reminders, online payments and it integrates with other Square services for a more complete business management solution.
Inconvénients
I am yet to discover any cons with this tool.
- Secteur d'activité : Services à la personne et aux familles
- Taille de l'entreprise : Travailleur autonome
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Love this software
Publié le 2021-07-30
My overall experience with this software is awesome and I wouldn’t use anything else it’s that great
My overall experience with this software is awesome and I wouldn’t use anything else it’s that great
Avantages
I love the fact that it’s easy to use and that it’s easy for my clients to use this has help my business greatly
Inconvénients
There is nothing I don’t like about this software because it has been great and I couldn’t live with out it
- Secteur d'activité : Cosmétiques
- Taille de l'entreprise : Travailleur autonome
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Simplicité d’utilisation
- Probabilité de recommander le produit 9.0 /10
Great app, needs more options
Publié le 2019-09-15
I really enjoyed using Square Appointments. It was so easy to use and I liked the entire set-up on...
I really enjoyed using Square Appointments. It was so easy to use and I liked the entire set-up on the app. Everything was simple and to the point. I wish I could’ve continued using it though, but I had to switch my booking site because it came with some other options I needed most. If I could still run my booking site without those other options, I would still be using Square Appointments.
Avantages
I really liked how simple everything on the Square Appointments app was made to be. Literally, everything I needed to do with my calendar I did it on the app and it was perfect.
Inconvénients
I gave 4 stars for the Features and Functionality simply because if you are someone like me who offers a variety of services then it is a bit difficult to keep your booking site neat and organized without it looking like there are just a million things on a long list on your site. It would be much better to have an option where we can put our services into categories.
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Basic Booking
Publié le 2018-01-19
Avantages
What I like most about this software is the calendar view when appointments are scheduled. It is very easy to navigate through the mobile site when looking at your schedule. The calendar is sharp and I like how there are different tabs at the top to navigate through clients, the clients who have booked online, as well as the basic overview of booking details. There is a notes section in each clients account so you can put notes about the client or formulas/things to notate on their account.
Inconvénients
What I did not like while testing out this booking software is that it is too basic. The schedule is pretty much all one color and I like to see a breakdown in a detailed report for each client. I want to see a chart with the information of all the clients listed. It gets confusing when you are trying to view all these tools through the Square Appointments app. I also had a few issues with customer service where it took them longer than expected to get back to me.
- Secteur d'activité : Sports
- Taille de l'entreprise : Travailleur autonome
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Square has everything you could need and now offering appointments for free for individuals!
Publié le 2018-08-24
Square Appointments has been easy to use, the new updates are great, and it's a one stop shop for...
Square Appointments has been easy to use, the new updates are great, and it's a one stop shop for my business and my clients.
Avantages
this is easy to use and you really have the ability to adapt easily to the interface. The Square Appointments app has now been combined with Square POS. You are able to book appointments, send invoices, and use the POS all using one app now! It's definintely streamlined for us busy business owners.
Inconvénients
There is an option to create recurring appointments but you can only select it for that day. Ex: Monday for the next X amount of weeks. I haven't been able to set it for MWF for X amount of weeks.
- Secteur d'activité : Cosmétiques
- Taille de l'entreprise : Travailleur autonome
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Probabilité de recommander le produit 8.0 /10
Would recommend to small business owners
Publié le 2019-03-06
I haven’t had any problems with square so far everything isn’t great but it’s good for a small...
I haven’t had any problems with square so far everything isn’t great but it’s good for a small business owner like myself
Avantages
What I like the most is that I am able to keep track of my appointments and clients so easily. It’s a great way to keep your calendar in check!
Inconvénients
I do not like that I cannot sync my phone calendar and the square app or even if they had a widget for the Notification Center would be great!