authorize.net - Avis
authorize.net
Note globale
Filtrer par
Taille de l'entreprise
Temps d'utilis.
189 avis
- Secteur d'activité : Cosmétiques
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d’utilisation
- Probabilité de recommander le produit 10.0 /10
Authorize.Net est fabuleux
Publié le 2023-06-21
Avantages
Depuis que j'utilise ce logiciel je n'ai pas rencontré de problème car ça me facilite tellement les démarches pour paiement en tout cas c'est génial
Inconvénients
C'est joli vôtre conception et vous devez apporter plus d'amélioration dans le logiciel pour une meilleure expérience
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d’utilisation
- Probabilité de recommander le produit 10.0 /10
Authorize.Net le meilleur
Publié le 2023-03-14
Avantages
J'ai beaucoup aimé le système anti-fraude et ça m'a permis de me concentrer sur mon travail normal et la carte à jour qui est fabuleuse, bravo à vous
Inconvénients
Le système de paiement local pour certains qui ne maîtrise pas trop le paiement en ligne
- Secteur d'activité : Internet
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Gets the job done with hardly any issues ever.
Publié le 2018-04-25
Avantages
Authorize.net is our payment gateway, as we are a company that runs several credit card transactions daily. The fees are minimal, the customer service has always been great (even if, at times, the reasons I had to call we're not so great), and the website is about the simplest one I've ever used, considering all of the information it processes. We don't use any POS devices, just the website, but that's still MORE than enough for us.
Inconvénients
I wish it was easier to edit ARB subscriptions; for example, if I want to simply change the date that a customer's auto-charge runs, I have to actually delete the whole thing, and create a new one to reflect the date change. That's pretty annoying, but for a website that hasn't really changed much in the 12 years since I first began using it, I can only expect so much at this point.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Probabilité de recommander le produit 7.0 /10
Very Useful CC Gateway
Publié le 2019-04-24
Authorize.net is really a payment gateway for your site or business. We have utilized the mobile...
Authorize.net is really a payment gateway for your site or business. We have utilized the mobile application for 1 off transactions and have been pleased with how it works. It is not made to be your whole inventory tracker in the least bit, but it does its job for the occasional transaction. We have been using the gateway on our sites for years. We have used Magento, and WooCommerce and now Shopify for our site. We did have some issues with WooCommerce and finding plugins for the payment gateway that worked for all we needed it to. That being said, for the majority of the time it has worked.
Thank you
Avantages
It really has never failed us when utilizing the application to run transactions on the go. It has worked for us for years.
Inconvénients
Integrations with WooCommerce has proven difficult at times. We have utilized the official plugin for some time, but that has recently started to have problems for us. We ended up switching to a new backend for our site. We'll probably still be utilizing Authorize.net though.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 1.0 /10
Not an easy or fun experience
Publié le 2021-11-23
Avantages
This is a widely used and accepted software. Lots of clients and their purchasing power makes their rates competitive.
Inconvénients
User experience is terrible and disjointed. Impossible to look at your account holistically. Customer service was dreadful and not at all helpful. Outages were plentiful as were timeouts and errors.
Alternatives envisagées
StripePourquoi passer à authorize.net
We were forced into using auth but have since switched to stripe and are very pleased we did- Secteur d'activité : Armée
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
AUTHORIZE FOR NON PROFIT DONATION MANAGEMENT/PROCESSING
Publié le 2018-11-02
Customer service and adaptability of the system with our CRM has been very positive for us. When...
Customer service and adaptability of the system with our CRM has been very positive for us. When we adopted our new CRM system along with the the hosted website managed by the same CRM system, we were not sure how everything would integrate, but our donation links and sponsorship links that take contributors directly to Authorize for processing have never let us down.
Avantages
Authorize integrated flawlessly with our CRM system. It was one of several options for donor management and processing that was compatable with our CRM. We researched each available system and Authorize was both suggested by a fellow non profit as well as seemed to meet our requirements.
Inconvénients
Transaction charges seem to be the biggest issue that we have. There are industry averages for processing various cards, and Authorize is on par with other systems. It is unfortunate that Authorize does not offer a non-profit processing rate or possibly a flat rate that is well below what would be offered to a for profit organization.
- Secteur d'activité : Appareils médicaux
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d’utilisation
- Probabilité de recommander le produit 10.0 /10
Authorize.net - Easy to Use
Publié le 2018-09-19
Avantages
Authorize.net is extremely easy to use. I'll be honest - I probably don't use it to the full extent of the software. I generally do 3 things. 1. charge a credit card. 2. Look at our daily reports and 3. Use the transaction search. From time to time, I may look at unsettled transactions and change a setting but that is about it. You don't need to be tech savvy to understand the platform. It is easy, convenient and worry-free.
Inconvénients
Honestly, nothing. I've been using it for over 11 years with ease.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
authorize.net Is a Powerful, Essential and Reliable Tool
Publié le 2024-04-29
Avantages
I like the effcetive features of authorize.net.
authorize.net has been meeting our needs due to its reliability.
Inconvénients
authorize.net has powerful features.
It has been so amazing to use authorize.net.
- Secteur d'activité : Textile
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
authorize.net Is a Recommedable Solution
Publié le 2024-05-13
Avantages
The functionality of authorize.net is efficient.
Its reliability makes it a wonderful tool for payment processing.
Inconvénients
I like all the features of authorize.net.
authorize.net has zero issues.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
authorize.net: An Easy to Deploy Billing Software
Publié le 2024-04-01
Avantages
The capabilities of authorize.net are excellent.
authorize.net helps us automate our billing.
authorize.net is the best.
Inconvénients
No dislikes for authorize.net.
authorize.net is the best.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
authorize.net: A Reliable Visa Solution
Publié le 2024-04-21
Avantages
This visa solution has been reliable and easy to use.
authorize.net has great capabilities.
Inconvénients
I like all the features of authorize.net.
No dislikes for authorize.net.
- Secteur d'activité : Automobile
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Great compliance tool for pro users...
Publié le 2024-02-07
Avantages
Ease of setup and integration with existing web platforms.
Inconvénients
Customer support was a tad lacking. Took far too long to get answers to generic questions.
- Secteur d'activité : Arts de la scène
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Authorize.net easy to navigate and great support
Publié le 2022-03-23
Authorize.net is always there in the background of every credit card transaction whether online or...
Authorize.net is always there in the background of every credit card transaction whether online or in person, but you never notice it because it integrates so seamlessly with all my other programs
Avantages
Authorize.net is very easy to navigate as an admin, you can set up parameters and change company info on your own without support, but if you do need support, the support team is easy to contact and very helpful.
Also the reporting is easy and comprehensive.
Inconvénients
The set up with my bank was a bit cumbersome, perhaps because we have a Hawaii bank? The time difference between where authorize.net is located and Hawaii caused a couple of reconciliation problems until I realized that some of yesterdays transactions are on todays reports, once I figured that out the reporting was a breeze.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Probabilité de recommander le produit 10.0 /10
Authorize.net!
Publié le 2018-12-16
Avantages
The greatest thing about Authorize.net is that their merchant portal is so easy to navigate. If we need to void, issue refunds, or manually authorize a card-- it's so easy to do and find on the left-hand side of the website. If there is something we're not able to quickly do, their FAQ/help page/customer support is great. Receipts/confirmations are automatically sent to the internal contacts that we've chosen--there's even an option to send the receipts directly to the customer. This program is incorporated into our other main software (ShopVox) and works seamlessly.
Inconvénients
There isn't anything that I dislike about this software.
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
A wonderful way to process payments
Publié le 2018-04-26
Avantages
This software makes it so easy to process payments. It was very easy for us to build the bridge between our main software and authorize.net to process all payments through them. The website requires no training and doesn't have a million options of choices to pick from like some do- everything is very self explanatory! Their customer service is great and gets back to you quickly.
Inconvénients
I don't have many complaints about Authorize.net except the reports. They are very confusing and it is hard to know which report you are supposed to be using and when. They don't provide a great description of each report.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : Travailleur autonome
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 4.0 /10
less expensive versions
Publié le 2023-12-07
it is okay, but possibly will be looking for less expensive options that might be mobile
it is okay, but possibly will be looking for less expensive options that might be mobile
Avantages
very nice staff, always helpful when I need it.
Inconvénients
small businesses need less expensive options, I do not have a credit card option to scan out in the common room, just my computer. The hand held unit that I was given years ago, never worked and [sensitive content hidden] never tried another option.
- Secteur d'activité : Articles de sport
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d’utilisation
- Probabilité de recommander le produit 8.0 /10
Good Solution If You Don't Want Built In Payment Providers
Publié le 2022-08-25
Overall, I've always had a pretty good experience with Authorize.net
Overall, I've always had a pretty good experience with Authorize.net
Avantages
It's pretty much a one click install now with most major e-commerce providers. It gives you plenty of anti-fraud settings, and is easy to find payments and see all transactions / attempted transactions
Inconvénients
The overall UX design is pretty rough, it feels like it was designed 15 years ago and has never been updated. That's purely aesthetic though. Rates are decent, although it's hard to compete with some of hosted eCommerce single percentage rates for all cards.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
We've relied on Authorize.Net for over 10 years
Publié le 2019-03-13
We've used Authorize.Net with our website shopping cart for over 10 years. Along with that, we've...
We've used Authorize.Net with our website shopping cart for over 10 years. Along with that, we've used the virtual terminal for manually keying phone / mail orders. It is easier to use than PayPal Manager.
Avantages
Authorize.Net provides good, helpful API documentation. Its web-based virtual terminal is also easy to use.
Inconvénients
I would give their support a grade of B. Fortunately, it is rarely needed. A few years back, there were some rough patches where the service was down or unreliable for brief periods. We have not had reliability problems for the last few years.
- Secteur d'activité : Mode et vêtements
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
best way to manage eCommerce business on authorize.net
Publié le 2023-08-18
Nothing more one can ask for do ecommerce business on authorize.net platform.
Nothing more one can ask for do ecommerce business on authorize.net platform.
Avantages
reporting is the best features to check daily details of volume.
Inconvénients
Nothing so far as most of the features used is getting the best result of data to work on for business strategies.
- Secteur d'activité : Divertissement
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d’utilisation
- Probabilité de recommander le produit 10.0 /10
Straightforward payment processing!
Publié le 2019-02-07
Avantages
Authorize is really easy to use. Some payment processing platforms can be difficult and frustrating to use. When processing a payment using Authorize, you simply fill out the necessary information and you're done. If the transaction is declined, it will even tell you why, which is helpful when people want to know why their payment didn't go through.
Inconvénients
I like pretty much everything about the software... at least the functions that I use regularly and am familiar with.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Excellent customer service
Publié le 2020-11-17
Excellent. Whether I have a technical glitch or need an increase in a credit line, the customer...
Excellent. Whether I have a technical glitch or need an increase in a credit line, the customer service department has been great.
Avantages
Ease of use. With minimal training, you are able to process credit cards and checks, check on transactions, credit back charges and run reports.
Inconvénients
I don't have anything negative to say about the product. I've used it for 10+ years and any issues I've had have been immediately handled via a phone call to customer service.
- Secteur d'activité : Recrutement
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Authorize.net is controling of financial transactions
Publié le 2023-08-15
as an accountant Iam a user of Authorized.net for the controlling and identify the error while...
as an accountant Iam a user of Authorized.net for the controlling and identify the error while doing the payments
Avantages
In Authorize.net I like mostly it is useful for merchants and vendors for controlling the payments of their customers. It is very secured software and we can control fraudulent transactions.
Inconvénients
Authorized.net need to implementation on cutomer id with recrring card details removing if it is impelmented it will helpfull to many vendors like us so we can easily identify the error while doing the transactions
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Excellent for online bookings
Publié le 2020-12-26
A great tool that enables our business. We love it.
A great tool that enables our business. We love it.
Avantages
I love how simple the tool is to process payments online. Our customers often express their distrust in online systems when booking with credit card systems they don't trust. Authorize.net enables us to install that trust in our business and also enables us to process all types of card payments, reducing our churn figures that come with physical bookings.
Inconvénients
Can be difficult to navigate, especially on mobile. We have also had some fraudulent transactions that the system did not notify us of.
- Secteur d'activité : Mode et vêtements
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d’utilisation
- Probabilité de recommander le produit 8.0 /10
Apparel Website
Publié le 2019-03-20
Overall, Auth was reliable and accurate.
Overall, Auth was reliable and accurate.
Avantages
High visibility into transactional activity. Reports were thorough and I relied on them for my monthly finance reports.
Inconvénients
Not sure if this still applies, but since it's a payment processor, you still need a second system to house all the bank data (like a Heartland, etc). This was important when dealing with chargebacks. Would be nice to have it all one system.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Quick Onboarding for new merchants
Publié le 2023-06-12
Avantages
Virtually every major e-commerce platform integrates with Authorize.net. It's fees are comparable to most other major processors. Very simple to setup and on board. No complaints from customers.
Inconvénients
I personally haven't run into any problems setting it up. Rates are comparable to competitors. Might be nice to see better deals there.