OneDesk

Helpdesk et logiciel de gestion de projet - dans une seule application

Note globale

4 /5
(2)
Rapport qualité-prix
4/5
Fonctionnalités
4/5
Simplicité d’utilisation
3/5
Support client
4/5

100%
des utilisateurs recommandent cette application

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2 - Avis

Bobby K.
Note globale
  • Industry: Administration publique
  • Company size: 51-200 employés
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client

Publié le 2017-05-08

Rakesh S.
Note globale
  • Provenance de l'avis

Note globale

Good solution to combine voice of the customer with product management

Publié le 2011-05-04

It helps you translate customer requirements into actionable and intelligent criteria for products. What’s more you can integrate feedback into your requirements and iterate successively. One of the most interesting case scenarios that I could think of was that of this product as a historical repository of customer conversations and requirements for a typical product evolution. The possibilities, then, are endless. Full user review at http://www.getapp.com/blog/product-management-software-review-listening-to-your-customer-through-featureset/

Avantages

For a first-time user of the product, I thought support was excellent