
OneDesk
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2 - Avis
- Secteur d'activité : Administration publique
- Taille de l'entreprise : 51-200 employés
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
Publié le 2017-05-08
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Provenance de l'avis
Note globale
Good solution to combine voice of the customer with product management
Publié le 2011-05-04
It helps you translate customer requirements into actionable and intelligent criteria for products. What’s more you can integrate feedback into your requirements and iterate successively. One of the most interesting case scenarios that I could think of was that of this product as a historical repository of customer conversations and requirements for a typical product evolution. The possibilities, then, are endless. Full user review at http://www.getapp.com/blog/product-management-software-review-listening-to-your-customer-through-featureset/
Avantages
For a first-time user of the product, I thought support was excellent