
Note globale
Filtrer par
Taille de l'entreprise
Temps d'utilis.
1314 avis
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Probabilité de recommander le produit 10.0 /10
Outil de création de formulaire super complet
Publié le 2022-11-30
Avantages
Jotform a été notre choix car il nous a permis de passer la création de formulaire de nos équipes tech à nos équipes produit & opérationnelles. Son interface de création est très intuitive et permet une liberté dans la conception des formulaires. Les widgets complémentaires sont également très utiles et apportent beaucoup à Jotform.
Inconvénients
La gestion des équipes / collaboration dans la gestion des formulaires (administration et traitement des soumissions) n'est pas très efficace je trouve.
Pourquoi passer à Jotform
Parce qu'il permet de faire des formulaires plus poussésRéponse de Jotform
Hello Pascal, Thanks for sharing your positive review of our platform. We're glad that you are able to utilize our available form features.
If you have concerns or suggestions, please contact us using our support contact form at https://www.jotform.com/contact/. We'll be happy to help.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Parfait pour tous types de formulaires
Publié le 2022-12-11
Avantages
La simplicité pour mettre en place des formulaires. le système exporte automatiquement les données vers des feuilles de calculs, pour notre suivi.
Inconvénients
L'UX du côté de la soumission n'est pas génial. Je dois souvent réfléchir à deux fois pour savoir où les trouver.
Réponse de Jotform
Hello Djakaridja, Thanks for sharing your positive review of our platform.
If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.
- Secteur d'activité : Production alimentaire
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Idéal pour presque tous types de formulaires
Publié le 2022-09-23
Avantages
Jotform me permet de créer des formulaires qui aident à engager et à soutenir mes anciens et nouveaux clients qui cherchent à obtenir plus d'informations ou à se renseigner sur les affaires. Dans l'ensemble, l'expérience a été formidable et j'ai hâte de continuer à utiliser cet excellent logiciel pour me démarquer de mes concurrents et créer une expérience client unique.
Inconvénients
Il n'a pas beaucoup d'inconvénients, la caractéristique que je préfère le moins est que les fonctions ultimes sont débloquées avec un plan payant plus élevé, mais ce n'est pas si mal.
Alternatives envisagées
TypeformRéponse de Jotform
Hello, Thank you for your awesome review. We are happy to know that you have a great experience using our platform. For inquires, please contact us at https://www.jotform.com/contact.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : Travailleur autonome
- Logiciel utilisé tous les mois pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Probabilité de recommander le produit 5.0 /10
Développement de formulaire très facilement
Publié le 2023-02-07
JotForm est très facile à utiliser et relativement peu coûteux par rapport aux autres outils de création de formulaires/enquêtes.
Avantages
Pour les enquêtes, les évaluations ou la collecte d'informations auprès d'un groupe de personnes, JotForm est une solution simple. Le programme est facile à utiliser
Inconvénients
Il y a des retards du côté de l'expéditeur pour informer que le formulaire a été complété. Ce délai n'est généralement pas long - quelques minutes tout au plus, mais il peut être gênant lorsque nous sommes sur place.
Réponse de Jotform
Hello Laurent, We are grateful that you took the time out to leave us a positive review. Your feedback helps us to improve service for everyone. If you have concerns or suggestions, please contact us using our support contact form at https://www.jotform.com/contact/. We'll be happy to help.
- Secteur d'activité : Organisme social ou civique
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Probabilité de recommander le produit 8.0 /10
Un partenaire important pour nos services
Publié le 2022-11-09
Avantages
La grande facilité d'intégration dans notre site web est un point important. De plus, le système exporte automatiquement les données vers des feuilles de calculs, pour notre suivi.
Inconvénients
Aucun point faible n'a été noté jusqu'à maintenant.
Réponse de Jotform
Hello Daniel,
Thank you for sharing your positive experiences with our platform. It's great to know that you were able to easily integrate Jotform into your website.
If you ever come across issues, reach out to us through our contact page at https://www.jotform.com/contact/.
- Secteur d'activité : Arts de la scène
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les mois pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Probabilité de recommander le produit 9.0 /10
Intuitif
Publié le 2022-12-09
Avantages
La possibilité de créer rapidement un questionnaire en ligne, à destination des clients ou des prospects
Inconvénients
Il peut arriver que la création de formulaire bugge un peu...
Alternatives envisagées
SurveyMonkeyPourquoi passer à Jotform
Plus simple d'utilisation, plus intuitifRéponse de Jotform
Hello Elodie,
We are grateful for your positive review. If you come across issues, please reach out to us through our support contact form at https://www.jotform.com/contact/ so we can assist you better. Thanks a ton!
- Secteur d'activité : Cosmétiques
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
boutigne en ligne gestion paypal HORS SERVICE
Publié le 2022-12-30
Problème non résolut je suis obligé de quitter JOTFORM
Avantages
difficile de dire quand la fonctionnalité première ne fonctionne pas !
Inconvénients
La fonctionnalité de connexion paypal business est définitivement impossible.Une résolution comme comme informé par jotform via l'effacement de la cache du navigateur a été un echec. PAS DE SOLUTION, SILENCE DE JOTFORM Bilan : perte de commandes clients en ces fêtes de fin d'année !
Réponse de Jotform
Hello Lio,
Thanks for your feedback and we're sorry you're experiencing issues with your form. We tried our PayPal Business integration just now and it is working as expected. We'd like the opportunity to investigate this issue further. Please provide us your existing ticket link or reach out to us again through our support contact form at https://www.jotform.com/contact/ so we can understand what's happening with your form and assist you moving forward. We'll look forward to your response.
- Secteur d'activité : Administration publique
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les mois pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Un très bon site de formulaire en ligne
Publié le 2023-02-15
J'avais un recrutement des étudiants en trading a faire jetform ma facilité la tâche avec ces formulaire en ligne j'ai pû recruter plus étudiante
Avantages
Avec jetform tu peut créer des formulaires personnalisé des tout forme y compris d'insérer un mode payementJ'ai essayé cet site je vous dit que c'est sublime
Inconvénients
La version gratuite est trop limité et il ya certains fonctionnalités qui n'apparaissent pas en plus quand j'étais a Cuba Cuba il fallait mètre le vpn pour y accéder
Réponse de Jotform
Hello Beluche, Thank you for the positive review and feedback. If you have concerns or suggestions, please contact us using our support contact form at https://www.jotform.com/contact/. We'll be happy to help.
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant Version d’essai gratuite
-
Provenance de l'avis
Note globale
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Superbe
Publié le 2022-07-11
Avantages
Très facile d'utilisation
Bonne ergonomie du site
Inconvénients
Peu de soumissions possibles
Beaucoup de fonctionnalités qui ne sont pas expliquées
Réponse de Jotform
Hi Maxime, Thank you for the great review. Depending on the plan you select, you can increase the number of submissions your account can hold.
For more information, you may refer to this link:https://www.jotform.com/pricing/.
If you have any questions, please contact us using our contact form at https://www.jotform.com/contact.
- Secteur d'activité : Design graphique
- Taille de l'entreprise : Travailleur autonome
- Logiciel utilisé tous les mois pendant Version d’essai gratuite
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Probabilité de recommander le produit 6.0 /10
Pas trop mal
Publié le 2023-01-11
je suis plutôt satisfaite de ce service mais je vais quand même en essayer d'autres
Avantages
un bon logiciel accessible et facile d'utilisation , jotform est assez ludique je n'ai pas eu de mal à m'en servir
Inconvénients
pas de points faibles apparents j'ai bien aimé me servir de ce logiciels mais vais quand même en chercher d'autres a tester
Réponse de Jotform
Hello Jeanne, Thank you so much for your positive rating and feedback.
If you have any recommendations or concerns, please contact us using our support contact form at https://www.jotform.com/contact/. We'll be happy to help.
- Secteur d'activité : Mode et vêtements
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
je suis toujours satisfait avec Jotform
Publié le 2023-02-22
ce logiciel m'a permis de développer mes affaires à un point hors du commun. La collecte des donnés en ligne n'a jamais été facile pour moi, mais avec ce logiciel, je suis plus que content.
Avantages
ce logiciel est très pratique et facile même les débutants peuvent utiliser
Inconvénients
tout est bien, sauf si vous pouvez ajouter quelques fonctionnalité de plus.
Réponse de Jotform
Thanks for your awesome review, Jaime. We greatly appreciate it!
- Secteur d'activité : Articles de sport
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant Version d’essai gratuite
-
Provenance de l'avis
Note globale
- Simplicité d’utilisation
- Probabilité de recommander le produit 7.0 /10
Jotform
Publié le 2023-02-07
Avantages
Les points forts pour ce logiciel sont :Facilité de création de formulaireOptimisation des résultatsFacilité de partage
Inconvénients
Les points faibles que je vois sont :Logiciel, méconnu du grand publicManque de template si on veut faire des formulaires
Réponse de Jotform
We are incredibly grateful that you took the time out to leave us a positive review and feedback. You can check this link: https://www.jotform.com/form-templates/ for our available templates. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.
- Secteur d'activité : Enseignement supérieur
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les mois pendant Version d’essai gratuite
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Probabilité de recommander le produit 9.0 /10
Une bonne alternative aux autres solutions
Publié le 2022-12-02
Très satisfait, rapide et efficace.
Avantages
La simplicité pour mettre en place des formulaires.
Inconvénients
Le nombre de formulaire limités sur le plan gratuit.
Réponse de Jotform
Hello Mathieu, Thank you for the positive review. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

- Secteur d'activité : Événementiel
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Not the sexiest form solution out there, but boy is it powerful
Publié le 2020-11-20
Excellent. It's an excellent platform with robust features and tons of integrations. Support is top-notch as well.
Avantages
The conditional form fields and calculations make this an extremely powerful tool for anyone looking to capture information. It's affordable, works well, integrates with a lot of platforms easily, and does exactly what it's intended to do.
Inconvénients
There isn't much. It isn't the sexiest platform out there, but with a little CSS you can get the forms styled exactly how you want them. It would be nice to have better WYSIWYG options.
Really minor detail, but I get quite annoyed when the forms auto sort in the order of most recently updated. They start by displaying alphabetically, I'll click on my desired form, but right as I click it changes ...
Alternatives envisagées
TypeformPourquoi passer à Jotform
The calculation features & conditional logic was much more robust.Réponse de Jotform Traduire en Français
Thanks for your review and glad you like two of the best JotForm features, calculation and conditional logic. We really appreciate it.
Regarding the sorting problem you've encountered on the My Forms page, we tried it but we can't replicate the problem. The selected sort option is saved even after revisits. Could you please clear your browser's cache and try it again? If the problem persists, contact us at https://www.jotform.com/contact/ so we can help you.
Regards!

- Secteur d'activité : Édition
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Probabilité de recommander le produit 10.0 /10
A friendlier, powerful form software
Publié le 2021-04-29
We started with Google Forms and also use Microsoft Forms quite a bit. All of them have their limitations. JotForm allows us to receive file uploads on a WordPress site, send quick surveys, and explore detailed feedback from curriculum reviewers. Customer service has been helpful, too.
Avantages
I've come to rely on the Cards version of forms. I like the breadth of integrations and the variety of field types. The new Tables and Reports features are pretty interesting too.
JotForm is reasonably easy to set up and very user-friendly on the front end.
Inconvénients
A lot of the default styles are pretty dated, but there are some fine options for styles. The admin UX takes a bit of getting used to--not quite the normal flow, but there are reasons for this.
Alternatives envisagées
TypeformPourquoi choisir Jotform
JotForm offers more powerful field types and more pleasing UI.Logiciel antérieur
Google FormsPourquoi passer à Jotform
Jotform offered more power at a better value.Réponse de Jotform Traduire en Français
Thank you so much. We greatly appreciate your time to leave a positive review. Have a good one!
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Probabilité de recommander le produit 10.0 /10
Finally! A form that can meet all our needs
Publié le 2023-03-03
Avantages
JotForm is easy to use, powerful and automates our registration process to save me a lot of time.
Inconvénients
It took a little bit of time to learn JotForm. A tutorial would have been helpful.
Réponse de Jotform Traduire en Français
Hello Jeanette,
Thanks a lot for your nice review. We're glad that our platform helps automate your registration process and saves you time. We're beyond grateful for your overall rating.
For video tutorials, please check our Youtube channel at https://www.youtube.com/user/thejotform. We also have a user guide section with lots of helpful guides, check this out: http://www.jotform.com/help/.
Reach out to us through our support contact form at https://www.jotform.com/contact/ if you have any other questions or concerns.
- Secteur d'activité : Automobile
- Taille de l'entreprise : Travailleur autonome
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Simplicité d’utilisation
- Probabilité de recommander le produit 5.0 /10
Forms.
Publié le 2023-02-23
Avantages
Product is somewhat easy to use. Once it’s figured out. What one wants the end product to look like and have.
Inconvénients
If to much info is on form, will crash.
Réponse de Jotform Traduire en Français
Hello Monty, Thank your for the feedback and rating. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Jotform in tourist rentals
Publié le 2022-11-24
In general, my experience is very good and has allowed me to keep better accounting records and on the other hand to have better control of the condition of the floors and the identification of potentially dangerous reserves.
Avantages
It allows us to carry out a check-in registration by our check-in agents, where you can register instantly if there is any problem in the apartment or with the guests, everything is done through a form that has logical answers to send email alerts in case there is a problem.On the other hand, it allows us to keep track in real time of the money of rates received by the agents.
Inconvénients
We would like to customize even more the automatic messages/warnings to make it easier to identify them in the mail. On the other hand, we miss more modes for the forms with more options, such as being able to enter an unlimited number of photos without this number having to come predetermined by default.
Pourquoi passer à Jotform
They were all very similar, but at the user level it was much clearer and also allowed very easily the automation of emails based on responses.Réponse de Jotform Traduire en Français
Hello Ismael, We are grateful that you took the time to leave us a positive review. Your feedback helps us improve service for everyone.
It is possible to disable the limit on number of files to be uploaded in the file upload properties. But, the max file size for each file is capped at 100mb. For more information, you can check this guide: https://www.jotform.com/help/33-changing-the-file-upload-size-limit/.
If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/.
We'll be happy to help.
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : Travailleur autonome
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Probabilité de recommander le produit 10.0 /10
So glad I chose Jotform
Publié le 2023-03-02
I only just started using Jotform but so far I have found everything I've needed. Building forms and adding a signature is extremely important for my business and has been really easy to put together.
Avantages
The ease of building forms. There's many options available and it's very straight forward.
Inconvénients
Not integrating directly with my scheduling system. However, I can copy and paste my link.
Alternatives envisagées
DocuSignPourquoi passer à Jotform
I red many bad reviews and heard the amazing things about Jotform.Réponse de Jotform Traduire en Français
Hello Kyara,
Thanks for taking the time to leave us a positive review and for choosing our platform. We are beyond grateful for that.
If you come across issues or if you have any questions, let us know through our support contact form at https://www.jotform.com/contact/. Our team will be more than happy to assist you.
- Secteur d'activité : Sécurité et enquêtes
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Why jotform is my first preference?
Publié le 2023-03-09
I love jotform because a lot of features available at low cost and it is very easy to create a advanced form.
Avantages
We can use a lot of features by paying a small amout. I paid 49$ and i have access to all the features. That's why jotform is my first preference when compared to their other competitors.
Inconvénients
The thing i didn't like in jotform is we can't able to use customized URL in bronze subscription it is only available for enterprise subscription.
Alternatives envisagées
SurveyMonkeyPourquoi choisir Jotform
I thought survey is not worth for money.Pourquoi passer à Jotform
Jotform offers a lot of fetaures at very low cost when compared to other alternatives. And it is vey easy to create advanced forms.Réponse de Jotform Traduire en Français
Hello Sridhar, Thank you for the review! Your feedback is much appreciated and helps our platform improve. It is possible to update your form URL with a custom URL using your username. For more information, you can check this guide: https://www.jotform.com/help/261-how-to-create-a-custom-url-of-a-form/. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.
- Secteur d'activité : Mode et vêtements
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
How I became Efficient and result-Oriented with Jotform
Publié le 2023-03-05
Overall, Jotform has been an excellent tool for me as a software developer to quickly create surveys and manage daily tasks. The platform is user-friendly and intuitive, making it easy to create forms and collect data from clients. I particularly appreciate the extensive customization options available, allowing me to tailor the forms to my specific needs.While there were some challenges in the beginning, particularly with the learning curve of the platform and the occasional glitch, the Jotform support team was responsive and helpful in resolving any issues I encountered.What I appreciate most about Jotform is how it has streamlined my workflow and improved my productivity. I am now able to create and distribute forms much more efficiently, freeing up time to focus on other aspects of my work.Overall, I highly recommend Jotform to any software developer or professional in need of a robust form creation and management solution.
Avantages
As a software developer, Jotform has been an invaluable tool for me in creating surveys and managing daily tasks. The platform's user-friendly interface and intuitive form builder have made it easy for me to quickly create custom surveys and gather important data from clients and users.One of the key benefits of Jotform has been its wide range of integrations, which have allowed me to seamlessly connect my forms with other tools and systems. This has saved me a significant amount of time and effort in managing data and workflows across multiple platforms.In addition to its survey capabilities, Jotform has also helped me to manage my daily tasks more efficiently. The platform's task management features, including reminders and notifications, have helped me to stay on top of deadlines and prioritize my workload effectively.
Inconvénients
While JotForm offers a lot of integration options with other software and services, setting them up can be time-consuming and complicated. I have had to spend a lot of time troubleshooting and testing integrations to ensure that they work correctly with my forms.
Réponse de Jotform Traduire en Français
Hello Emmanuel,
Thank you for sharing your experience with Jotform! It's great to hear that the platform has been a valuable tool for you as a software developer. The ease of use and integration with other tools are definitely key benefits of Jotform, and it's great to hear that they have helped you save time and effort in managing data and workflows. The task management features are also a great addition, and it's good to hear that they have helped you stay on top of deadlines and prioritize your workload effectively. Thanks again for sharing your thoughts!
If you come across issues, let us know through our support contact form at https://www.jotform.com/contact/ and we'll be happy to help.
- Secteur d'activité : Formation et accompagnement professionnel
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Jotform, a Professional Tool for Best Customer Experience
Publié le 2023-02-15
Avantages
Jotform helps my organisation work like a professional body. With just a few staff, we are able to harmonise works from different department, each knowing what his or her tasks entails. It also gives us the ease of working from any where, and reporting work done, it also helps the HR department assess impute and efficiency of staff. Just don't know he angle to start from, but for best customer experience, use jotform.In essence, in builds the competence of staff, to enhance service delivery of customers
Inconvénients
I cannot pinpoint any, but just for the sake of this review, I would say that the software does not support offline work as some of the features are online enabled.
Réponse de Jotform Traduire en Français
Hello Augustine,
Thank you for taking the time to share your positive experience with Jotform! We're thrilled to hear that our platform has helped your organization. We appreciate your recommendation of Jotform for the best customer experience, and we're glad to have been a part of helping your organization achieve its goals. With regards to the offline feature, there are two ways to achieve that. For mobiles and tablets, you can use Jotform Mobile Forms app then use its offline feature. Here's a guide: https://www.jotform.com/help/589-how-can-i-use-jotform-mobile-forms-without-internet-access/. For desktop and laptop, you can export your form to fillable PDF form so you can fill it offline then only submit it when you are connected to the internet. Here's how to export your form into PDF: https://www.jotform.com/help/212-how-to-create-a-pdf-form/.
If you have any further feedback or questions, please don't hesitate to reach out to us through our support contact page at https://www.jotform.com/contact/. Thanks again for choosing Jotform!
- Secteur d'activité : Événementiel
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Finally, an easy way to enter data!
Publié le 2023-01-25
One of our best discoveries, Jotform helps us streamline data for our events from event inquiries, to details of the event, to the vendors, and guest lists. For our clients, it's easy to use because it only 1 page per question which is not too overwhelming compared to a Google form.
Avantages
This is such a powerful tool compared to other form builders I've used in the past because it's a one-stop shop place where our clients can fill out the details of their event, it gets assigned to an available team member, then eventually we can export the data, collect payment, and finalize the details of an event. It is web-based so its easier to navigate
Inconvénients
Their customer support is only available online and the pricing plans are a little bit expensive
Réponse de Jotform Traduire en Français
Hello Janice, Thank you for the positive rating and feedback. We believe our pricing remains an excellent value and continues to be very competitive among our competitors. JotForm offers advantages you won't find in a lower-cost alternative. Like security and integrations. For more information, you can check this link: https://www.jotform.com/features/security/.
If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.
- Secteur d'activité : Services et installations de loisirs
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Too many bugs & quirks, too little support
Publié le 2022-08-25
I've had 2 experiences with trying to build a form to accomplish an important task, and it's failed both times. The tools don't work properly, there's no support, and when the issue is on their end, you're just out of luck. There's no fix time, ever. Don't use this for anything where you can't work around this service's repeated failures.
Avantages
It appears, on the surface, to offer a ton of really nice form elements & features. You can make the forms do a lot of seemingly cool stuff that's difficult, if not impossible in some other form builders (until you actually deploy them & discover their true, undisclosed limitations/quirks).
Inconvénients
There are constant bugs, quirks, and downtime, with ZERO live support regardless of subscriptions level. My biggest issue is with prefilling forms for customers. Important fields like the product list can't be prefilled so all the customer has to do is review & sign. Of course, it doesn't tell you this until you go to actually prefill a form. Now I'm left with a situation where I have to have a different, less-capable form if I want to prefill contracts for customers using existing info. What a waste. Better yet, there's no support. If you have a question or issue, you get to wait for an email response. Of course, they only deal with part of what you've asked, so you then have to send another email, then wait another unknowable period of time for the next person to deal with half of the problem, then requiring another email, another wait.... and so forth. Of course, if it's an underlying issue with their software (like the improperly functioning dropdown quantity selector), they say they'll send it to the developer team, and who knows when/if the problem will get addressed at that point. They literally tell you that they can't tell you. Not acceptable for commercial deployment, imo.
Pourquoi choisir Jotform
Jotform seemed to offer form capabilities not found in other services (but doesn't, in practice).Pourquoi passer à Jotform
It seemed to offer increased functionality with fields like the configurable list & item list. In practice, however, these fields turn out to be worthless due to quirks like not being able to prefill them & having them act like they're required during prefill, even when they're not set as required.Réponse de Jotform Traduire en Français
Hello Karl,
We deeply apologize for the inconvenience you've experienced. Unfortunately, we no longer offer live support because we believe we provide better support via our support system since we are able to provide step-by-step guides, screencasts, and other references that might be useful in resolving issues. Please provide us additional information about the issues you've encountered using our support contact form at www.jotform.com/contact/ so we can further investigate and work with you until it's resolved. Our typical response time is from 30 minutes to two hours; however, it may vary based on how many queries we receive each day. The Prefill feature does not currently support the Product List field but we opened a feature request ticket for you here https://www.jotform.com/answers/4335480. To find out supported fields for Prefill, check our guide here: https://www.jotform.com/help/1805-prefill.
Reach out to us via our support contact form should you have any questions.
- Secteur d'activité : Urbanisme et architecture
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
A great transition from manual to digital
Publié le 2022-09-26
Overall, we've used Jotform quite regularly now and we haven't had any complaints yet. Of course we've tweaked the forms in order to make the experience smoother for our team. It is quite easy to learn, and we've even added in some computations in the forms, and it's been really helpful.
It does take a while to figure out the approval feature, but once you've overcome that hurdle, it gets easier.
I particularly like the fact that we can customize it just enough so it doesn't look like Google Forms or Microsoft Forms.
Avantages
We use Jotform for leave applications and petty cash requests in our small team. Before Jotform, we would typically do it manually and though it is seemingly mundane, does contribute to some inefficiencies specifically for me an my partner who approve these requests. Jotform helped streamline all those.
I like the feature that allows people to sign in the digital forms. This allowed us to completely remove some of the basic forms we have in our office and just transition to digital. It then gives us a PDF report after.
Inconvénients
The free version is quite generous, allowing you to use the useful features of the app. I do find the pricing a bit expensive. It start from free and then suddenly jumps to 34 USD.
Alternatives envisagées
TypeformPourquoi choisir Jotform
Jotform had the ability to sign forms. It also had more field features like computations, and also had the feature of exporting the form as a customized PDF report. We still use Microsoft Forms internally for some functions like our HR Tests.Logiciel antérieur
Google FormsPourquoi passer à Jotform
Jotform's free tier is quite generous and had the ability to capture signatures. Both two may have a much cheaper option, but since we aren't a heavy user of forms, we opted for the best free tier.Réponse de Jotform Traduire en Français
Hello Tim, Thank you so much for the positive review. Please don't hesitate to get in touch with us at https://www.jotform.com/contact if you need help with your form.