ZoomShift

Un logiciel de planification pour les employés horaires.

Note globale

4,5 /5
(98)
Rapport qualité-prix
4,5/5
Fonctionnalités
4,2/5
Simplicité d’utilisation
4,4/5
Support client
4,5/5

93%
des utilisateurs recommandent cette application
Classer par

98 avis

Nikki
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Very intuitive software

Publié le 2021-10-19

Keeps things more clean and organized, less room for error b/c before we were just using google docs

Keeps things more clean and organized, less room for error b/c before we were just using google docs

Avantages

I like the ease with which me and my team can use it, very user friendly and intuitive, i like the ability to replicate weeks at a time, love how easy it is to track payroll

Inconvénients

I hate that you have to request each individual shift for coverage requests, would love the ability to request multiple shifts at once

Delton
Note globale
  • Secteur d'activité : Sécurité et enquêtes
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

The wonders of Zoomshift

Publié le 2020-02-17

My people cannot clock into a shift until they are on site. This encourages them to be there a...

My people cannot clock into a shift until they are on site. This encourages them to be there a little early so they can get the full shift on the clock. They must clock out or the shift is considered unfinished. They only get paid for finished work.

Avantages

The usability of the product is wonderful. All of my employees are using it and do so with ease.

Inconvénients

I am have an issue with keeping the notifications flowing to the security guards without all of the emails coming to me every time a discussion point is posted. It is probably due to a programming error.

Lauren
Note globale
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Support client

Glitches

Publié le 2015-08-20

The new functionality is great but I constantly get the "Whoops! Something went wrong" error every...

The new functionality is great but I constantly get the "Whoops! Something went wrong" error every time I login, and every time I load a shift template it says that some didn't get loaded. I'm constantly refreshing the website. My team has had troubles dropping and picking up shifts which seems to be better in this past release.

Overall we like it but the glitches and error messages are very high and frequent.

Réponse de ZoomShift

Lauren,

Thanks for your honest feedback. I'm looking into your account right now and the errors that you have mentioned. It sounds like this may be a browser issue that we can get fixed for you. I'm sending you a personal message as well.

Ben
Co-Founder @ ZoomShift

Alex
Note globale
  • Taille de l'entreprise : 11–50 employés
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

The BEST scheduling software I have ever used!

Publié le 2016-07-02

I have been using ZOOM-SHIFT for about 6 months now and I have saved so much time in making staff's...

I have been using ZOOM-SHIFT for about 6 months now and I have saved so much time in making staff's time sheet. It is so easy to use and I always get a prompt answer on questions I have asked. The customer is excellent and I would really recommend for small businesses.

Avantages

With Zoomshift, You can save so much time planning and making employees schedules. You can make many adjustments such as changing employees working hours or working days and its hourly pay. Last minute change is available as you can simply click employee shift and make an adjustment.
Also, it gives you a good picture of how much you are spending on your payroll and how much you are paying to each employee weekly. The print/export function also allows you to convert your schedule to pdf file which you can print and give it to your employees.
"copy and paste" identical shift function also allows you to save so much time making employee schedule.

Inconvénients

This is not really a con but is there a way to bring staff's schedule which is few weeks back? I know I can copy previous weeks schedule but I don't know yet if I can copy a schedule which is more than a week ago.

kevin
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

zoomshift review

Publié le 2016-08-15

So far, Zoomshift has had most of what we as a small restaurant group of five different distinct...

So far, Zoomshift has had most of what we as a small restaurant group of five different distinct concepts needs. However, there are still a lot of issues with one manager's actions bleeding over and affecting the other restaurants. Customer service has been prompt and helpful most of the time, and it does feel like our suggestions are being taken seriously. I'd still love to see much better siloing and more robust walls between restaurants. I'd like to be able to see only when there is a conflict with employees who work at more than one location, and have the rest of all the information be separated. The filters are useful, but it would be better if there was more separation between locations.

Avantages

Love the ease of use, and I love the support

Inconvénients

Everything from all the restaurants tends to get lumped together. We'd really like to have more control over which managers see which employees, etc. Swaps also are very unnecessarily confusing.

Réponse de ZoomShift

Kevin,

Thanks for the review and feedback!

It sounds like you are using locations to separate your various restaurants. Have you tried creating separate schedules? This will allow each restaurant to have it's own schedule and will prevent any crossover. Just ping us on support and we can help you get this setup.

-Ben

Michael
Note globale
  • Secteur d'activité : Arts de la scène
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Love this schedule, but they have room to grow.

Publié le 2021-08-11

Great customer service and support. Overall intuitive use. My team enjoys the clarity of roles....

Great customer service and support. Overall intuitive use. My team enjoys the clarity of roles. Pretty happy with the platform aside from some specific technical issues.

Avantages

Scheduling is made super easy, mostly intuitive to use, schedules can be copied over to payroll, and everyone at multiple sites stays coordinated. Also the support team is very quick to resolve issues.

Inconvénients

The scheduler copies over the schedule to payroll without copying the breaks. This creates two sets of numbers. Because of their willingness to support their users, I hope/believe that this issue will be fixed.

Laurie
Note globale
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client

Love this program. It is easy to use and the customer service is fantastic!

Publié le 2018-07-10

Avantages

We use Zoomshift seasonal for a public swimming pool. We have over 50 employees. Zoomshift lets us put requested days off in and lifeguards can swap shifts with ease. We love this program.

Inconvénients

Zoomshift lets you categorize by position. I would like if I could put names in alphabetical order.

Sean
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Awesome product

Publié le 2017-02-16

Where do I begin? Great value, it has been such a time saver. The employee's love it, they can...

Where do I begin? Great value, it has been such a time saver. The employee's love it, they can check their schedule, ask for time off, swap shift or pick-up shifts from their computer or their phones anywhere anytime.

Avantages

easy, fast, efficient it is such a time saver, great customer service

Inconvénients

Nothing after I talk to them and they show me how to do their updates

Brittny
Note globale
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

ZoomShift great for volunteer scheduling in addition to employees

Publié le 2021-10-27

The customer service representatives have been super timely in responding to any inquiries and have...

The customer service representatives have been super timely in responding to any inquiries and have been incredibly pleasant to work with. I believe the software, combined with the customer experience has made working with ZoomShift a wonderful experience.

Avantages

This product is super easy to use, and even if you have zero experience working with a scheduling software, the system is fairly intuitive and makes scheduling volunteers super easy.

Inconvénients

The only feature that we would likely benefit from, would be an option to just post Saturdays on the calendar. We only schedule on Saturdays, so this is super small on the grand scheme of things, but really the only other thing we could benefit from, otherwise, this software has been super efficient for us.

Debra
Note globale
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great management tool

Publié le 2021-12-09

The software is user friendly

The software is user friendly

Avantages

the ease of setting schedules and vacation time works

Inconvénients

I don't have one because it does everything I need it to do.

Jennifer
Note globale
  • Secteur d'activité : Services à la personne et aux familles
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Helpful and organized

Publié le 2021-10-06

Avantages

We love that this program helps to keep all our timesheets from different buildings in one place and so organized.

Inconvénients

wish we could have a way to code no call or no show

Brenda
Note globale
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Probabilité de recommander le produit 10.0 /10

Dependable & Cost Effective Scheduling

Publié le 2020-02-20

It is an "out of sight, out of mind" app that helps us take care of business. It allows all staff...

It is an "out of sight, out of mind" app that helps us take care of business. It allows all staff and management to be on the same page for scheduling.

Avantages

It does what we need it to do. It's cost effective, dependable & easy to use. It continues to evolve with features that we didn't even know we needed.

Inconvénients

Slight learning curve at the beginning, very slight.

Scott
Note globale
  • Secteur d'activité : Art/artisanat
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé Autre pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Easy to use

Publié le 2020-02-20

Very happy with ZoomShift. Intuitive interface. Discussion feature is very useful.

Very happy with ZoomShift. Intuitive interface. Discussion feature is very useful.

Avantages

Really simple to communicate with others using the group conversation feature. All it takes is a few clicks. Web-based and mobile app work very well.

Inconvénients

Would love for it to integrate with iCal, Gmail, etc. so all my appointments are in one view. I use the free version so it is possible that this functionality exists with the paid version.

Gordon
Note globale
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Support client

Surprise new program

Publié le 2016-11-07

Since I missed all the training on ZoomShift, I really didn't have any problems which a simple...

Since I missed all the training on ZoomShift, I really didn't have any problems which a simple question fixed. A straight forward program. I can't rate Value for Money as I have no idea of the cost of the program

Avantages

NA

Inconvénients

none

Jessica
Note globale
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

A Less Crazy-Making Way of Scheduling

Publié le 2016-08-09

It's easier to schedule on this than on paper because it has movable parts. Still it can be...

It's easier to schedule on this than on paper because it has movable parts. Still it can be confusing and I am unhappy that there is no way to call and talk with someone. Emails back and forth are cumbersome when you're trying to fix something in the moment.

Avantages

Movable parts..I can move my employees around quickly. The clean look it has when I print out the schedule and the various ways of looking at the week are helpful.

Inconvénients

Lack of live customer support to help when I'm having a difficulty.

Sarah
Note globale
  • Secteur d'activité : Design
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Easy to use

Publié le 2019-09-20

It is good for the most part. Really helps keeping hours organized.

It is good for the most part. Really helps keeping hours organized.

Avantages

It’s very easy to use, makes it super simple to clock my hours and stay on top of it. Seeing how much I earn everyday.

Inconvénients

I didn’t like that sometimes it doesn’t save right away so you have to refresh before your hours come up - sometimes causing confusion whether I had successfully clocked in or not.

Linley
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client

Zoomshift review

Publié le 2017-01-22

As we are a small business we did not want an expensive scheduling system and this was perfect as...

As we are a small business we did not want an expensive scheduling system and this was perfect as you pay per user. In saying that it is also easier to use than some of the more expensive systems I tried. Customer support is very quick at responding to any questions I have.

Avantages

Ease of use

Inconvénients

I would like to print a few weeks at a time without having to export each week (and be in week view, not month view, still)

Sean
Note globale
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Support client

Employee Empowerment Software

Publié le 2015-11-04

We started using this program to eliminate the need for a supervisor to manage schedules and time...

We started using this program to eliminate the need for a supervisor to manage schedules and time off. Even though we are a small retail shop (6-7 scheduled employees), we use this to execute shift trades and time off. As management, we don't ever want to say NO to anyone who wants/needs time off. This let's the employee take the first step to getting the time off. Now the only time we need to step in is if the shift hasn't been covered and we do that by simply using Zoomshift. Some of the updates have been odd, but the current iteration is fantastic. I look forward to using this product for a long time.

Brennan
Note globale
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Support client

Very Functional and Attractive Scheduling Tool

Publié le 2015-08-21

This was designed for restaurants; I am using it to schedule teachers and classes at a private ESL...

This was designed for restaurants; I am using it to schedule teachers and classes at a private ESL school, and it totally works for our needs. There are a couple restaurant-specific features we don't need, but they don't get in the way. Customer service at ZoomShift is very swift and super friendly.

Réponse de ZoomShift

Brennan,

Thanks for the review! It's always interesting to see all of the different use cases for ZoomShift. It's rewarding to see it being used at an ESL school! I have a few friends that teach at an ESL school and I admire what they do.

Ben
Co-Founder @ ZoomShift

David
Note globale
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client

My employees love it!

Publié le 2016-12-16

I'm currently using this software for over 60 employees. It's incredibly user-friendly. I probably...

I'm currently using this software for over 60 employees. It's incredibly user-friendly. I probably spend about 1-2 minutes explaining how the app works and my employees pick up on it right away. In addition to being a great app, the creators of the app are wonderful. They're very quick to respond if you have any questions or need any help. They're also very receptive to feedback.

The versatility of this app is great and I think it works for a wide range of business models. I highly recommend using it!

chai yin
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

satisfy user

Publié le 2016-11-10

easy to use and view. would be helpful if the client is allow to pick the features needed than...

easy to use and view. would be helpful if the client is allow to pick the features needed than choosing from the few fixed packages. Bit pricey when the number grow bigger especially for oversea client like me.

Avantages

easy to use and view

Inconvénients

pricey.

Alex
Note globale
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Support client

Game Changer

Publié le 2016-01-26

I'll tell you why.
I've been running a small business with 4+ employees for the last 3 years and...

I'll tell you why.
I've been running a small business with 4+ employees for the last 3 years and scheduling labor had always been a huge task. I had no idea this type of software was available.

With this software I'm able to bring my labor cost down, organize employees and use less time planning employees scheduling.

Over all, this service is awesome. The user interface is clean and simple to use. The pricing doesn't hurt and customer support is on point.

Katie
Note globale
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Support client

Great service and easy to use.

Publié le 2015-08-19

The Zoomshift staff has always been there to answer any question that I may have. Their system is...

The Zoomshift staff has always been there to answer any question that I may have. Their system is easy to use and streamlined for all of my staff members, regardless of their technological knowledge.

Réponse de ZoomShift

Katie,

Thanks for taking the time to write this review. We take pride in our level of customer support, and I'm glad to hear that this is one of the things you like about ZoomShift. We are always around to chat :).

Ben
Co-Founder @ ZoomShift

Cindy
Note globale
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Support client

ZoomShift is great!

Publié le 2015-09-08

I have been using Zoom Shift for awhile at my Ortho office. It very user friendly. We have recently...

I have been using Zoom Shift for awhile at my Ortho office. It very user friendly. We have recently gone through a new version and was very easy to adapt to. The only thing we have experienced on the new version at times when we try to get on is a pop up that says whoops try again later etc... that didn't happen before. It has made scheduling a lot better for me. Yes I would recommend your product to others.

Jackie
Note globale
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Support client

We love it!!

Publié le 2015-12-27

I LOVE ZoomShift! I have researched and tried many other scheduling programs and ZoomShift is by...

I LOVE ZoomShift! I have researched and tried many other scheduling programs and ZoomShift is by far the best. It is easy to use and all of my employees love it. It is completely reliable which has been a problem for us with other programs in the past. It also has made scheduling much easier and quicker. We absolutely love it and I have nothing bad to say about it!