Buildium - Avis

C'est un bon logiciel rapide et efficace

C'est un logiciel defficile a utiliser et

I needed a system where everything was in one place. I love the EFT rent payment and rent tracking. It is easy to list apartments available and easy to track down applications.

The inability to straight invoice owners just like quickbooks does. Sometimes I dont want to pull from rent and the owner contribution is very bulky.
I wish I was able to accept more rent without having to get it approved. It makes onboarding a property difficult if I need to accept rent quickly

I can’t think of any.

I don’t feel it is intuitive

It does a poor job with important export of information. Also, there’s bugs in the software that have not been addressed and continue to be ignored by management.

I like the package of features Buildium has inclusive of property management, including efficient tracking of lease, automated rent collection streamlined maintenance management, etc

Pricing is higher for for smaller property managers

I like that it is online based. Tenants can view their ledger and documents via their portal. Owners also have an online portal they can view their statements and documents.

Some of the accounting features can be a bit confusing for the user and owners. Like the tenant prepayments, the calculation of management fees, and the owner contributions distribution among a single owner who owns multiple properties (if there is an outstanding balance)

The support team can answer EVERY question and are so easy to use. I don’t hesitate to call even for minor items.

The financial reporting and owner portal financials are a little lacking.

We like the ACH function of collecting rent from tenant.

The banking is confusing to setup - and waiting 7-10 business days to be approved along with 3 months bank statements is difficult when we have a new account for a new building.

Having access to the data base provides our company with tracking options on many levels as well as a 24/7 information resource!

From a contractors perspective, it would be extremely helpful to have a full understanding of what are capabilities are inside the system with the access we have been granted.

Tenant and owner income/expense tracking as well as work orders.

Accounting capabilities are not available yet.

Rent tracking and customizable late fee policies, leasing/advertising tools, renewal countdowns, and work orders are among my favorite tools within Buidium.

The reporting features (especially ePay reports to reconcile credit card transaction costs on a per-property basis) are not 100% clear or intuitive. I would like to see some community best practices for various reports.

Buildium is a wonderful solution for property management. It’s easy to use, clean looking, and has all the depth needed to operate a business successfully.

Nothing really. It’s easy to use and has some great support.

Buildium helps keep everything organized. We have about 70 properties and I cannot imagine keeping track of everyone's rent, leases, contact information, maintenance requests etc without Buildium. I use it almost daily and it makes my life much easier/saves me a lot of time and hassle.

We have the business version with great customer service. However, I also use it privately and I wish that the customer service was offered to all levels of memberships. Also, it would be great if old applicants could be completely erased. That option does not exist once they've submitted an application and it's hard to filter through all the applicants for a property when there's so many. We do not need to have those on file anymore and there is no option to remove them. Also, the Credit Card fees seem quite high for those paying rent without a linked bank account.

I like that there is one place that all parties involved can use to run a property management company. I have about 45 properties in three separate towns in Montana and I use it daily for the entire property management process from listing properties to screening applicants, writing leases, maintenance, rent collecting, renters insurance, owner payouts, management agreements, vendor accounting and debt collecting. I had to teach myself how to use Buildium and it was easy because I can just call Buildium support and they walk me thru anything that I need to do.

The number one thing I don't like is the mobile app because it is not user friendly so on my phone I just go to the website instead and that is a bit difficult. The other thing I don't like is if a tenant pays their rent before the first of the month, it requires some extra work on my end to catch it and then go in and do some accounting changes so that it is allocated to the correct month.

How easy it is to replace a homeowner when a house sells. The convenience for homeowners to pay quarterly dues. The layout and search features.

I can't come up with a reason at the moment.

I like how it holds files and organizes information for property management.

The maintenance portion of Buildium is poor, so poor I pay for another company system to be used as a different application.

It's set and forget for the most part. Thats if you ever get it set up.

The customer service is nonexistent on the small plan.

I like the ease of use in the interface and being able to get to a certain page with ease due to its easy to navigate

the price compared to other software is a bit more expensive

Being in the Property Management Field for many years, I have used many software programs, Buildium has proven to be one of my favorites. It is very well rounded and seems to cover everything that is needed to successful and efficiently run a company with so many moving parts.

Have not yet found anything I dislike about Buildium.

very user friendly. This program made it easy to manage our organization

all was good. I can't think of anything that was a problem