Mailgun - Avis

Mailgun
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170 avis
- Secteur d'activité : Développement de programmes
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Logiciel de messagerie optimal
Publié le 2024-01-15
Avantages
La simplicité d'utilisation et d'installation de l'API. La qualité du support client.
Inconvénients
Coûts assez élevés. Pas disponible en français.

- Secteur d'activité : Télécommunications
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Developer friendly transactional email service
Publié le 2022-04-02
We are solving transactional email needs for a startup I work as a CTO, does a great job there...
We are solving transactional email needs for a startup I work as a CTO, does a great job there despite pricing not being flexible enough.
Avantages
Mailgun is a service that was created by developers for developers. Their top-tier documentation and code is self-explanatory and should present no issues to integrate in just a few minutes. The service itself is reliable and has the latest bleeding edge features. Their customer support is very effective and can get issues solved promptly.
Inconvénients
Mailgun's pricing has only gotten pricier and pricier with time. They are not even able to provide discounts that are not in their scheme and it is up to you to simply accept that when there are many competitors on this market. The service itself is very robust but this inconvenient made me think about other options after some above-base level features were needed.
Alternatives envisagées
SendGridPourquoi passer à Mailgun
Documentation looked robust and easy to work with.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Incredible Deliverability, Clean Platform, Success with MailGun!
Publié le 2019-12-10
Super pleasant, great chat support, fast email support replies, always quick to help and communicate...
Super pleasant, great chat support, fast email support replies, always quick to help and communicate.
Avantages
Clean UXI for navigating the system, simple set up, clear dashboard to find issues quickly and navigate around the site. Ability to clean database lists to minimize bounce. However, the BEST part is they are free up to 10,000 emails a month, which is a ton! So to give the full custom power of connecting your domain and sending out, that's a huge value. I will get over that limit and upgrade soon, but that is an incredible way to start a relationship. Almost a year of free service to use their system versus my server.
Inconvénients
I actually have not found anything that I do not like. Many will complain about high bounce rates or going into spam. I find that issue arrises on multiple factors outside of mailgun control, such as the receiving server, and the mail habits of the person opening it, do they get a bunch of spammy mail already? And was the mail piece written in a poor nature, this increases spam folder direction, however, they do have dedicated IP service for those wanting to mitigate one area of cause for spam direction. Again, never been my experience.
Pourquoi choisir Mailgun
Utilizing a new software CRM integration, they favored MailGun so I gave it a shot and migrated over, happy I did, everything is incredibly smooth.Logiciel antérieur
SendGridPourquoi passer à Mailgun
Again, the main required integration for our CRM, and that is perfectly fine with us because it is smooth operating on the free account, I'm sure will be great on dedicated IP account.
- Secteur d'activité : Internet
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 1.0 /10
Paid for a service, denied because suspicion of fraud
Publié le 2023-06-30
Wanting to send only notification emails to our users through Mailgun, our very bad experience with...
Wanting to send only notification emails to our users through Mailgun, our very bad experience with the support team killed any interest for the product.
Avantages
Mailgun was easy to set up, straight from Heroku. It worked well for some time.
Inconvénients
Despite a paid plan and all the proofs the Mailgun staff could need, they restricted heavily our ability to send mails to our users through SMTP.

- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : Travailleur autonome
- Logiciel utilisé Autre pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Probabilité de recommander le produit 10.0 /10
Bare-bones but super reliable and easy to use.
Publié le 2020-04-26
I use several different email service providers, each for a different reason. I use Mailgun almost...
I use several different email service providers, each for a different reason. I use Mailgun almost exclusively for inbound mail processing. The inbound processing also offers a preliminary spam filter so that at least most of the spam isn't sent further down my process chain.
It's super easy to set up inbound routes using specific strings or wildcard matches that will accept mail and forward to multiple different recipients. These recipients can be either proper email addresses or webhook endpoints.
I often use the address forwarders in combination with the SMTP outbound service to build a system where Gmail users can use their free gmail.com account to receive and send emails from their small business domain without having to sign up for and configure a proper G Suite account.
I use the webhook forwarders in combination with Zapier and Integromat to receive any emails that need to be processed and automatically acted on. Mailgun normalizes all the different types of email and attachment encodings and packages the message data into an easy-to-parse JSON package that makes it super easy for me to grab what I need and reliably act on the normalized data.
Avantages
Inbound mail processing with spam filter
Free tier offers great sending limit
SMTP and API integration for outbound messaging
Inconvénients
This product doesn't offer any sort of backend mail building or sending functionality. It's only an engine for sending messages. This means you'll have to build your messages somewhere else and integrate them into your sending code.
Alternatives envisagées
MailchimpPourquoi passer à Mailgun
The pricing structure for Mailgun was a much better fit for my specific needs of inbound mail processing. Mandrill provides inbound mail as part of a much larger and more complete service offering that was not necessary for my use case. I simply wanted a service that would accept, process, and forward messages without all the other tools built into Mandrill.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Helps you land into prospect's inbox
Publié le 2023-02-24
Mailgun is a comprehensive email marketing service that provides businesses with the tools they...
Mailgun is a comprehensive email marketing service that provides businesses with the tools they need to create effective email campaigns and ensure deliverability. Its advanced features make it a popular choice for businesses of all sizes looking to improve their email marketing efforts.
Avantages
The DMARC record validation and domain verification process is so smooth and generous that it increases your chance of landing in your prospect's inbox by almost 100%.
Inconvénients
The pricing is higher than any other competitor products.
Alternatives envisagées
SendGridPourquoi choisir Mailgun
to try out new features and increase the deliverability.Logiciel antérieur
SendGridPourquoi passer à Mailgun
Higher rate of mail deliverability to the inbox
- Secteur d'activité : Télécommunications
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Simplify your email sending
Publié le 2019-12-05
We use mailgun for all of our transactional email. We manage, from a single account, a lot of our...
We use mailgun for all of our transactional email. We manage, from a single account, a lot of our domains. We always have detailed insight into what is happening with our email deliveries. When things go wrong, there is enough information to find the cause.
Avantages
Ease of setup. Transparent pricing. Free tier goes up until a really high scale. Can use it via API or smtp, whatever you need.
Inconvénients
Support is a little slow for non paying plans, but that is expected. There are no alarms in place for when something starts going wrong unexpectedly.

- Secteur d'activité : Internet
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Simplicité d’utilisation
- Probabilité de recommander le produit 9.0 /10
Setup and use anywhere any how even API or SMTP
Publié le 2019-09-10
We use mailgun as transactional email services, their free tier fit with our basic usage.
We use mailgun as transactional email services, their free tier fit with our basic usage.
Avantages
API is very easy to integrated, SMTP alternative is a quick start to use in software that require SMTP protocol to send email.
Inconvénients
Current dashboard is kind of complicated, sometime I could not find a setting or where I could set a adjustment.

- Secteur d'activité : Mode et vêtements
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Best In Class Email Software
Publié le 2021-06-23
It was a nice experience with the Mailgun so far.
It was a nice experience with the Mailgun so far.
Avantages
Mailgun is the one of the best email software, from validation to deliverability, parsing to SMTP, and much more. It's the great tool with all in one email solution.
Inconvénients
I believe it's the complete solutions and having all sorts of features and functionalities.
Alternatives envisagées
Constant ContactPourquoi choisir Mailgun
Mailgun is the all in one solution, so we can do all the work all at one place, and no need to use different tools.Pourquoi passer à Mailgun
I choose Mailgun because it's the best tool in Email industry, will all sorts of access to rich features, which others tools don't have.- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great e-mailing platform
Publié le 2023-09-12
It is helping our business with one of the core services we provide which is OTP verifications
It is helping our business with one of the core services we provide which is OTP verifications
Avantages
SImple and user friendly interface. Cheaper than most competitors
Inconvénients
You can not search the logs with the email content
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Cheap and reliable emailing service
Publié le 2023-08-28
It helps our bisness with providing our core services.
It helps our bisness with providing our core services.
Avantages
It is cheap and reliable. There is no downtime.
Inconvénients
If logs can be searchable by email content that would be great
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Mailgun is the most developer friendly and cost-effective transactional email service/
Publié le 2021-11-14
Mailgun was one of the most developer-friendly transactional email service providers previously...
Mailgun was one of the most developer-friendly transactional email service providers previously until they removed their free plan. However, the ease of implementation and support by different plugins and software make it a really good tool. DNS is easy to configure so we have no issue with deliverability. The dashboard is also great and offers good logs and graphs.
Avantages
Great documentation, 10k emails on the free plan was great previously for the prepaid plan is okay. Good API and interface.
Inconvénients
Downtimes and deliverability issues can be daunting.
Pourquoi choisir Mailgun
Pricing mainly. Maildrill was taken over by MailChimp and pricing got very high.Logiciel antérieur
MailchimpPourquoi passer à Mailgun
Dashboard, ease of implementation, the support team was great too and offered very quick response times.- Secteur d'activité : Divertissement
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Probabilité de recommander le produit 7.0 /10
A reliable product because you DO NOT want to worry
Publié le 2024-03-31
Avantages
The functionalities are simple and reliable, stable and exactly what you expect.
Inconvénients
The price could be cheaper but I guess that is the usual customer complaint right?
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Simplicité d’utilisation
- Probabilité de recommander le produit 8.0 /10
Quality review of Mailgun
Publié le 2023-09-20
Avantages
- good option to create multiple Email alias- great Apt options to manage with Other App integration
Inconvénients
- Bit of struggle with UI but time to time will be used to with it.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : Travailleur autonome
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
Decent tool, but needs some improvements and price reduction.
Publié le 2023-07-23
Avantages
I believe it is a reference among some companies and it was recommended to me, that's why I started using it. The free version is decent.
Inconvénients
Integration is a bit complicated compared to other solutions on the market. Even after configuring some emails were still considered as SPAM. Prices are absurdly high.

- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant Version d’essai gratuite
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Provenance de l'avis
Note globale
- Simplicité d’utilisation
- Probabilité de recommander le produit 6.0 /10
Seems a good software, but slow customer support
Publié le 2023-04-07
Avantages
It seems relatively easy to use. I wanted to use them because they are a cheaper alternative to use on a WordPress site.
Inconvénients
I had some issues with the initial setup and the support team was not that supportive. I quickly disregarded this software as I didn't want to waste much time. It was already a week and the slow responses from support didn't help. Maybe I got impatient and switched too quickly. The software looks good, it's just that I needed to implement something quicker
Logiciel antérieur
Mailchimp- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant Version d’essai gratuite
-
Provenance de l'avis
Note globale
- Simplicité d’utilisation
- Probabilité de recommander le produit 9.0 /10
Mailgun experience review
Publié le 2023-04-03
Avantages
Mailgun is very easy to configure and use, even in free subscription, you can use a lot of features and can send up to 10,000 emails that makes it very great.
Inconvénients
The price is really costly, but you can still stick to the free plan and maximize it.

- Secteur d'activité : Logiciels
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Best for transactional email and accurate email delivery.
Publié le 2022-09-18
Best for overall email solution, You won't regret paying.
Best for overall email solution, You won't regret paying.
Avantages
We've been using mailgun since few years and it's one of our most used and essential software for out business. It seamlessly integrate with any system and provides fast and accurate email delivery solution. Since we've been using mailgun it's very rare that email sent from our system goes to spam folder. Also, with their dedicated IP option email delivery and white listing is even more easier.
Inconvénients
Mailgun email tracking feature is not that accurate and also I personally found and reported bugs into the system UX.
Alternatives envisagées
MailchimpLogiciel antérieur
Brevo
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great solution for mail sending from vps providers like AWS
Publié le 2019-07-18
We use mailgun for all of our email sending needs across multiple servers and products. We...
We use mailgun for all of our email sending needs across multiple servers and products. We implement mailgun as the default mail sender for any new projects too.
Avantages
Its api is very simple to use, most PHP frameworks come with mailgun integration out of the box - if they don't, mailgun supports standard smtp anyway. Great usage graphs and multiple regions to send from. Is makes it very easy to send emails from php applications which would normally be blacklisted if you use standard php mail from inside a VPS on e.g amazon/azure/vultr/digitalocean. Very generous free tier.
Inconvénients
Their anti spam measures can sometimes not work - if your sending details have been compromised you can be hit with a pretty large bill before you realize someone has been sending hundreds of thousands of emails on your behalf.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Fast, Reliable and Affordable Email Provider
Publié le 2020-08-07
We use Mailgun for almost 80% of our email system, we stopped providing email directly from our...
We use Mailgun for almost 80% of our email system, we stopped providing email directly from our servers due to DDOS and mailgun really helped us out!
Avantages
The best would be their free tier, they recently changed their free tier but you still get free 1k+ emails per month. This is thier "pay as you use" tier. Very usefull if you're still new as you get all the features of a paid service. Very cheap even when you exceed the free emails.
Inconvénients
I wish they have a lower tiered plan like $5 or $10 a month for low traffic sites. As a developer not all sites needs 10k emails a month.
Pourquoi choisir Mailgun
DDOSPourquoi passer à Mailgun
Faster response to support inquiries.
- Secteur d'activité : Internet
- Taille de l'entreprise : Travailleur autonome
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
The best SMTP provider I love most
Publié le 2019-08-09
Mailgun worked for me seamlessly, no challenge and I'm happy to use it, even will buy their Pro...
Mailgun worked for me seamlessly, no challenge and I'm happy to use it, even will buy their Pro Plan in the future.
Avantages
I use Mailgun for my email marketing services and it works perfectly. Mailgun helped all my emails go straight to my prospectors' inbox instantly without any challenges.
With 10.000 free emails/month is a super deal for small business.
Besides, Mailgun is truly flexible for developers with Webhook Support, API support, SMTP user manager, Email Template Builder.
Inconvénients
I hope Mailgun support Email Template Builder with Drag&Drop function that easier for me to create email templates for my workflow.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Probabilité de recommander le produit 1.0 /10
Support is SLOW and New Owners have driven down the quality of experience
Publié le 2022-03-04
It used to be fine but going to hell-in-a-handbasket. We will be moving to AWS SES most likely...
It used to be fine but going to hell-in-a-handbasket. We will be moving to AWS SES most likely before the month is out.
Avantages
Simple to use for monitoring send activity logs as well as spot complaints.
Inconvénients
Support is terribly unresponsive. They have been recently purchased and the new folks have instituted what appears to be automated "features" that throttle emails even when you are not exceeding paid limits.

- Secteur d'activité : Internet
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great service with easy integration.
Publié le 2019-09-05
First 10k emails through Mailgun are free, why not give it a try. Transactional outbound emails...
First 10k emails through Mailgun are free, why not give it a try. Transactional outbound emails originating from Mailgun and are less likely to be blocked as spam.
Avantages
Free options for small/startup businesses with reasonable prices for larger companies/projects. Mailing lists included.
WordPress integration is quite simple with the Mailgun plugin. Once installed and configured, the WP plugin allows websites to send form email responses with relative ease. The mailing list feature is nice bonus.
Management portal was updated recently and vastly improved the UI/UX experience.
Inconvénients
Extended log access is only available in more expensive plans.

- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Probabilité de recommander le produit 10.0 /10
Need email notification support? This is the one
Publié le 2018-11-04
Is easy to use, has great support and customer care is THE option for email notifications in your...
Is easy to use, has great support and customer care is THE option for email notifications in your App/WebApp.
Avantages
Easy to use! Supports integration with a lot of languages including PHP and Rails, we were able to use it in no time, They provide you with free mails monthly for when your startup is starting and is blazing fast, much better than connecting the app to a conventional email.
Inconvénients
Nothing at all, hoping they can implement PWA notifications soon.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d’utilisation
- Probabilité de recommander le produit 9.0 /10
Mailgun is pretty good
Publié le 2023-01-04
Overall Mailgun is a great tool and I highly recommend it.
Overall Mailgun is a great tool and I highly recommend it.
Avantages
I like how it literally has every piece of information that you need to make an educated decision about potential client accounts and wether they are fraudulent or not.
Inconvénients
It's kind of complicated to understand and get acquainted with at first.