Timely - Avis

Great for keeping track of the time you spend working. Plan and be alerted. When you're a freelancer like me, you don't have to waste time writing time reports.

I think all this data generated by the software can be used to develop other, cooler features. For example, it could be used to issue invoices directly when working at an hourly rate.

Ease of use. This is what I always look at when availing or using products. As a busy individual, I would want to use something that does not require so much of my time. Timely helps me with my time management, Helps me book appointments with ease with zero to no errors.

At first, I struggled using timely as it was my first time using scheduling software and I had limited technical experience

N/A really. We used the functionality of the proud for time tracking.

Poor product experience. Have a valid credit and the company won't process a refund. Don't recommend.

For someone who isn’t very technologically savvy, overall the system is easy to use, looks neat and tidy and has some great features to help keep track of the financials. The support is great but I am on the highest tier of payment so I’d definitely expect that.

A couple of the features seem to be better in theory than practice but a phone call to the help desk usually helps work out how fix a problem. However, Timely are great at taking feedback when something could be done better from a working point of view. The transaction fee for online bookings and stored credit cards is high which is not favourable. I don’t know the overall costings of other software companies but I wouldn’t say what I pay monthly is ‘average’ from talking to other business owners but I s’pose you pay for what you get.

I love everything about timely. I find it so easy to use, so easy to navigate. I use it every single day. My clients also find it super easy to book using the online booking feature. I take payments using an external add on and it all works seamlessly

I have a couple of things I would love if timely could improve on. 1. I need a function to be able to open my online booking to a certain date. For example I want to be able to open it to the last day of September. At the minute I can only open it X weeks or X months in advance. 2. On my iPad I have a button to quickly take me back to todays date which is great. But the iPhone app is missing a button like that. I find this a time consuming process to track back to todays date during an appointment when I’m trying to see how much of a deposit someone has paid me With these two improvements I think timely would be much more user friendly & I honestly think it would be seedless

Timely has no nonsense features and it’s very simple and easy to use. Attention to detail and the ever HELPFUL, question mark icon ? But also the back up supportive communication Timely is Professional in all aspects.

Timely is a complete computer orientated database, so there’s no bells and whistles and hairy, fairy flowery stuff for my hairdressing industry

Its easy to navigate around The colour coding is good The reports are great

I would like to have multi bookings for the same app be able to be put through on a recurring app. And also, when their next app comes up after finishing their payment, I would like to be able to click on their next app and be taken to the calendar at this point. I would like to be able to write notes in their appointment on the calendar.

Very easy product for scheduling your meetings etc.....very easy to navigate

Software update happens quite often which leads you to learn again about new features.

It is user friendly, has a nice interface and a lot of useful features

I find the marketing link to mailchimp isn’t as user friendly and that I need to just manage my email marketing in mail chimp directly. I found it difficult to transfer my mailing list over. Cost increase between 1 and 2 users is nearly double which is quite significant for a small business and other systems do not charge as much for additional users.

Ease of use Consultation forms Features at the time offered more than other systems

Sometimes has glitches with square Price point for large teams is too expensive, okay when 1-2 staff No tiered timings for different staff No add ons No photos on booking platform …I could go onWe are considering leaving for these reasons

The integration is easy, customer service is great

It’s not as customisable as I would like, it was be great to be able to make certain times of the day only bookable for vip clients and also have an add on section that pops up to prompt clients to add on an extra treatment etc

Neatly done and can accommodate you in timely manner

Sometimes loading problem or it is just the network error.

Very easy to use! I love all the customisations you can do and the customer service is very responsive.

I do find the pricing is a little expensive, especially for a solo operator of a small business.

Would hands down bleed timely! Ease of use, log in from anywhere, online bookings, value for money.

reoccurring multiple treatments, sms templates, more colour options for different treatments

Ease of calendar and booking system..

Reports are not clear and precise. Too expensive if want to add another column for led lounge. No room allocation.

East to use for not myself and my clients

Expensive, I use basic functions and use it daily but I would think a cheaper plan might be helpful

Ease of use. One stop shop. Staff can easily navigate the functions and pairs well with XERO and most clearing houses

The simple reports. I wish they were more in-depth and had additional features.

Nowadays, every business is looking for adequate solutions to help their business become more productive with less need for hard work.I found Nothing amazing about Timely. I think this software should be redesigned from scratch.

-Expensive for nothing-Limited features (BS)- the company runs user-misleading promotions- end-user time sharing always freaks out- No principal timer that can be fully managed (starting and stopping) at my own convenience- Poorly designed UI- Lacks great integration facilities and needs to be multi-lingual- Poor data visualization. It has to do with the overall typographic and layout design of the user interface.

Like any calendar, the reminders pop up for you so that you are aware if you have meeting, event etc. i liked the color coordinated system as well

It would freeze a lot, had issues linking it to my phone calendar, reminders would not pop up

Appointment settings in this software is far more the best I’ve ever experienced.

There are no missing features in this software.

Timely allows us to manage our instructors and locations really well. Everything is programmed in so different services that take different amounts of time are all booked in automatically, including breaks and padding time between sessions.

As yet Timely does not allow me to see all appointments booked for different locations within the calendar software. It compensates by allowing us to export to a google calendar but this is not the ideal way of doing things for me. I want to see all appointments for all staff in one view. However - Timely do listen and have a team who are working to improve things as they go. I have to accept that my situation is unusual and therefore lower on the priority list to provide a solution - but at least I know it is on the radar.

As a small business owner I would prefer keeping costs down as much as possible. I would prefer to see an entry level subscription that allows 3-5 staff without an extra monthly charge.

The thing I loved the most is that Timely will provide an invoice for tax purposes and to send to customers if need be. Setting up in general was fun and easy, definitely cut my time down in half.

I would love Timely even more if I could add pictures of my work under my services when are booking so they know exactly what to book. I also wish the add ons didn’t have to be in a separate category and was listed under the service for easy add on.