Findmyshift - Avis

Facilité pour changer les plannings, accès des salariés facilement via leur portable, calcul des heures par semaine et par mois ce qui aide pour le calcul des variables de paie

Quand je veux voir les heures par mois d'un salarié sur une année, il faut que je sélectionne mois par mois

Simple, efficace et facile à installer, toute l'équipe peut y avoir accès facilement.

Les rapports de temps de travail sont limités. On ne peux pas facilement avoir une vue sur le nombre d'heures travaillés. Les demandes de congés et absence ne sont pas facile à gérer.

Le logiciel reste facile à utiliser pour effectuer des plannings.

Avoir une description plus complète sur l'ensemble des choses qui peuvent être faite, autre que les planning avec des tutos.

Le rapport qualité/ prix est correcte. L'utilisation nécessite un peu de savoir-faire mais globalement ça passe très bien ensuite. Les équipes sont présent et s'auto-discipline, un vrai bonheur !

La connexion est parfois lente ou difficile pour les équipes sur leur téléphone. Est-ce notre wifi ou bien le logiciel en tant que tel...

Facilité de mise en oeuvreLe personnel plébiscite l'outil

gestion de l'accès du comptable qui ne voit pas les mêmes choses. résolu en donnant mon accès personnel.

Les nombreuses possibilités de personnalisation, le service client réactif et efficace, la visibilité claire, les exports de pointage

L'ergonomie / expérience utilisateur pourrait être rendue plus agréable. Les mises à jour de l'appli génèrent souvent des bugs.

facilité d'utilisation, rapidité d'ouverture, possibilité de créer des postes

lenteur de l'enregistrement, lien envoyé trop vite obsolète

un outil pratique avec un super rapport qualité prix. Tous les travailleurs se sont habitués facilement

Je n'en connais pas, peut-être au niveau de la mise en forme, de sauvegarde non-automatique.

la facilité du planning le personnel peux verifier chaque jours leurs horaire

les pause qui sont differente pour chaque personne

Been using this since day one and have set it up for several different businesses, really easy to use and really efficient

Doesn't work well enough with i-devices which can be frustrating at times. If that was fixed it would all be brilliant

Easy to use, overall we do like it. We like the main page.

Nothing really. It's quite usable for what we need

Everyone can use their phone to clock in and out

It is a very glitchy app and most of the time my team can not sign in and out on it, or they do sign in but when they go to sign out it says they haven’t.

mobile access for staff. recording of staff holidays.

Would be helpful if there was a function that when making an amendment to someones shift it gives the option to map this change across the rota. Currently have to do it manually. also for staff to end holiday request it won't work form the app they have to use the desktop site

Easy to use and not expensive. Recommended.

Nothing really. Sometimes it freezes a bit.

Easily accessibility for the crew members
User friendly for scheduling and correcting times.

Sometimes the app won't connect ( on older devices ) not necessarily findmyshifts fault.

Ease of use, Mobile App, Adaptability, Pricing.

Assigning standard hours to a staff member (contracted hours) with a count down of use.

Clean look, easy for staff to see and get updates

Took a while to get used to but is great now.

The design is not confusing and it is easy to see the shifts, I like how you can use filters and hide staff with no shifts.

Sometimes it is hard to hover over and publish the square but not very often, it may be due to poor internet connection.

Online tutorials are good but you need to set the time aside to work through as they can be long winded.
Easy to set up locations, employees and the copy and paste facilities are excellent. What use to take at least two days to complete now takes half a day.
Like the ability to see multiple weeks alongside each other.
Client decides how long they want to use the system for rather than being tied into software agreements that do not work for the client.

Find it over complicated to set the client charge out rate so cannot use the reports as we would like.

Love the ease of scheduling shifts and for staff to request leave. Permissions allow you to streamline your scheduling options to your company needs.

No consolidation in reports in the hours section. When entering information into the notes section in employee details, when you update profile the information can sometimes disappear from the notes.

The fact that all staff and the management team are able to communicate through the platform hence saving us a lot of time.

Clocking in and out still pose an issue for us, but with the help of your department, i think we can resolve it.

We have been using findmyshift for scheduling in our business (hostel, 30 employees) for a year now - having previously only used excel spreadsheets for our rota. This software has helped us schedule more accurately according to our business level which helped us save hours as well as relieving our team during the busier periods. It's use is very straightforward and does pretty much anything you need it to with a bit of fiddling. The customer support team are very quick to respond to your queries with a live chat as well. On top of that it is pretty much the cheapest in it's category (compared to Deputy or WhenIWork) although it might not look as snazzy or have all the functionalities these have. We will definitely be continuing to use this software for the next year.
Can also connect to your google cal or ical which helped me personally organise my life better :)

It is a bit fiddly at times, and does seem more catered towards office businesses (9 to 6, Monday to Friday) than a 24 hours, 7 day a week business like ours.
The app (for phones, Android and Apple) is a great plus but could be improved upon - The way the shifts are displayed is not super clear, the filter is hit & miss, and how you navigate the app is not the best.

Shows shifts with costs instantly for admin users and makes payroll calculations easier than previous software.

Nothing bad in my time using the software. I've watched the training videos and found bits I didn't know it did, which make casual staff holiday pay calculations much easier for example.

This software is incredibly easy to use and my favourite function is the ability to delegate facility areas so we can clearly see which departments the staff are working in. With two sites and a variety of different but equally important job roles this makes life simple.

I would like time off requests to be easier for staff to use.