Bindo POS - Avis

Easy to use. The function to check inventory is great. Its also very easy to add new products.

Can be slow at times. Closing out no option to make corrections

Ability to place images to the register hot keys, flexible system to make price adjustments on the fly, great connectivity to other hardware elements (print tags, CC reader, scanner), matrix creation ui/ux, reporting tools are also helpful.

Initially, split payment was tricky, but once a work flow for that is created it's not bad at all. When creating a matrix of colors/size sometimes the images need individual reassignments or uploading for proper display to specific child products.

For simply tracking the number of people that came through our admission side, this system worked fine

Too many cons to list:
1) Terrible Customer service- can take days or weeks for them to respond to inquiries
2) System was a mess to use and would have so many problems operating in many different ways
3) Random updates with huge changes to functionality that were unexplained beforehand

Compatibility with iOS and how easy it is to use for new employees. Our job has employees that are not that tech savvy and this software helps them and eliminate mistakes that were used on our previous software. It's easy to make changes on the fly like adding and removing buttons for events.

Rarely needed assistance on the weekend and it was hard to contact customer service. Issue was that on some occasions we would ring up a customer and the cash register would not open don't know if it was a software issue or cash register problem.

That I can get almost immediate help from customer support. I am able to use different forms of payment and ease of adding new items to system.

Some updates make it harder to use with no Bindo training. When adding new items to system, sometimes the pictures don't correspond with our actual item.

Modern software and user interface. The ability to create loyalty programs is great. The ability to track users and integrate with other software.

Development changes a lot of features without really listening to customer feedback. They should improve functionality based on customer reviews. The software doesn't really support over a certain number of products, yet the contract was signed, anyway, without a warning from the Bindo team.

It's easy to use and the dashboard is nice because you login anytime from any device.

There is one feature that is frustrating when you try to back out of an order and it won't allow it without a managers approval.

This Ipad POS is very good at handling the following aspect of our business.
Single point of sale
real time inventory
Graet CRM system
supports all our thrid party apps
quick customer support and traning

We have been using the system for 10 months and so far no issues. Only concern is the iPad ware and tear of the screen when we keep touching the same part of the screen all day.

Decently easy to use, customer service is excellent, two of the representatives always call us back right away! Very easy to learn

Several glitches happen quite often. We had 3 months where invoices and quotes disappeared. It made our job difficult

The way to categorize inventory. I also liked the ease of setting up the home screen with frequent items purchased for quick access.

Price. Customer support was horrible. They were arrogant when there was a problem and they had no solution except to hardwire to a printer. It is also ridiculously priced for functionality. In the two years I have used it, it hasn't improved in any way.

It tracks inventory, register is easy to use, you can load it on any ipad and use it, which is nice for emergency situations. Product ordering and stuff is easy and you can set minimums on items to know what to order without looking.

doesn't track sales efficiently for sales staff to track, constant printer errors, difficult to look up old customers, can't adjust price in both directions, only discount, which can throw off margins.

Inventory tracking is fantastic. You simply scan an item and if it's in the cloud, the information pulls automatically

Constant issues with cards, not processing. Even though I did be connected and my iPad would be online, it would not connect and run cards multiple times throughout the day.

They anwer you quickly BUT thats it.
Very easy to get out of a contract with.
Easy to speak with.

Problems with POS will not be addressed in a timely manner. When apple updates software Bindo doesn’t seem to be ready in time.

It's iPad compatible and Bluetooth scanner which makes it easy to take around the store especially when busy.

There's ALWAYS a problem and after learning the new things you have to figure out the new procedures shortly after cause of an update. Very inconsistent. And when pos system has an issue, which is often,you have to use offline version which isn't the same.

Bindo is beautiful to work on.. that's about it. It's a great UI (iPad based). Native app that runs smooth.

Bindo isn't good at business. Inventory? Good luck keeping accurate counts. Want to work on a desktop? When I used Bindo, they did not support the desktop dashboard work. They promised for months, but never delivered.

I love the customization that can be added to products. Also, it is super easy to use and sell from. Products can be added on the fly. They're working on a phone app. Overall it's been pretty good for what we're doing, but could be better. Camp is not what it was made for and we really need a custom built POS, but Bindo is great for the price and what it was created for.

The updates reset a lot of settings. I wish it would keep my preferred settings when an update comes out.

Not really anything good to say. From the beginning, the software did not communicate with the cash drawer and the register tape. I had to pay for anew Register tape and still doesn't work. Also, no one will walk me through the details enough for me to use this.

Customer service is terrible. The hardware is ok but the software didn't jive with it. Really bad experience would not recommend

the software of bindo is very beneficial and effective in the working and can easy the work of the everyone and effective. the time of response is very high

the mostly feature of that is helpful for everyone but some of the feature in this software which every user does not understand.

Very easy to learn. I love the fact that we can set up a Rewards program as well. That is all I can say about software.

Bindo frequently freeze up also when ringing and finalizing a cell at times it kicks the sellout you will have to rering.

It is very intuitive and ease of use is excellent.

There are some over complications with certain subroutines.

Love that you guys actually finished the Woocommerce integration. Love the reporting. Servers always seem to be up, only issues encountered were from my internet provider.

Limited usage with computer, seems like everything needs to be done on the iPad

Bindo is the easiest POS system for retail I’ve ever used. Customer service is great.

The fact that if you click out of certain tabs it does not save your place.