Qualio - Avis

This software has a relatively simple learning curve. The programme has a lot of flexibility and lets you format procedures and records anyway you choose. The software contains useful features, easy-to-use interface, and finding documents is not too difficult either. Tech support is also excellent.

It's challenging to create documents with Qualio. The formatting options could be improved. Some areas lack audit trails.

It is extremely straight forward to use. You can train managers quickly on it and use/adoption rate is very high.

It is a bit pricey. However it is more versatile and easier to use than most major software - worth the extra costs.

Training process works well. The system can generate reports for each employee.

Change control and periodic review reports need improvement. I cannot generate proper reports that provide visibility of these processes. The change control report is less than acceptable. Please fix this.
I have explained this in the past.

The software has flexibility in its use of configurable templates that allows custom formatting of procedures and records, although a basic set of templates is provided if customization is not needed. The audit trails are easily accessible and provide good detail. The Events module allows documenting actions that require staged approvals and tracking progress. Event types can be created and customized. The Dashboard is a quick view of all open tasks. Qualio is constantly improving and expanding their SW features.

Training metrics are not customizable. There is not a suspended status for people on extended leave, such as for pregnancy. the arrangement to provide limited access to some records could be better designed

Qualio is very well and highly integrated. There is a relatively short learning curve, then quite intuitive. The materials available for on-boarding and learning are very well done and thorough. The built-in chat function for fast support is excellent - so easy to use. The people of Qualio are high caliber and there is clearly a culture of Customer Service. There is a very good balance between structure and customization - Qualio has found the sweet-spot. The SOPs and templates offered as a starting point are well written and concise.

I am hard-pressed to describe an aspect of the platform or the company that I would like to see changed. We do more than Medical Devices. We are in the process of considering how we might use Qualio outside of Medical and what would have to happen to accomplish such a goal - this is perhaps something Qualio might consider as an evolutionary initiative.

- ease of use! It's all right there, easy to find and easy to teach!
- compliance: we pull multiple reports from Qualio for our compliance audits and they are never questioned
- reporting: very thorough, detailed reports for training completion and distribution
- support listens to both feature requests and existing changes that are needed and addresses all promptly

- one feature that is missing is automatic reminders of incomplete assigned training (supposed to be on the roadmap, though!)
- most software will encounter an error now and then. While it is infrequent with Qualio, the error messages can be vague, prompting support calls that could be avoided with better detail.

I like the simplicity of the software, and the ease of configuration for the user. If a new document type is needed, it's literally just a few clicks away. I like the intuitive navigation and the ease of adoption by the end users.

At this time, the only place I can fault Qualio is in the data reporting capabilities. Running basics like how many open/closed NCRs or how many SOPs approved is fine, but without more capability built out, or an external API (like a BI report or crystal intelligence tool), I can't get to more data within records. I do know they are working on this however, and generally at the start up level, you're not yet in need of super detailed reporting within your QMS yet anyway. The basics they provide will more than get you off the ground!

Qualio is an awesome document manager especially for persons looking to transition from paper to electronic record keeping.

This platform has an excellent user interface that is easy to navigate with practice.

Excellent customer support from the team made implementation easier.

No issues have been experienced with the platform so far.

I think the ease of implementation and support.
Ease of use… “does what it says”. We still need more time with it but my employees seem excited about it!

I am not sure at the moment. There were some
Minor hitches with implementation . But no feedback on this yet!

- Qualio team was awesome helping us migrate to their system
- streamlined employee quality training, SOPs, and overall QMS efficiency
- clear audit trail for signatures and approvals
- east to navigate and simple interface

- none thus far, we continue to find more and more value from this eQMS system

This software is easy to use, intuitive, and straight forward. the search functions work well. The dash board is comprehensive and is critical is assessing status of activities.

The inability for a manger (such as myself) to have visibility to my direct reports training status as well as the status of other assigned activities for items that I have to manage. Our Quality group has full access but there is no intermediate option to control access to certain areas while allowing operational managers to be able to manage applicable information. So I have to resort to asking QA "where is this SOP in the approval process" , "who's training is outstanding", or " who started the draft version for a SOP?" etc. Since we are so restricted, it hurts work flow. Another layer, just below full access, to allow us to manage our over arching responsibilities, would be helpful.

Ease of use, search feature, and the dashboards for overdue training, deviations.

Quality events feature is a little confusing.

Software is easy to use and navigate, and to train others to use at different levels.
Record and report output is quick and organized.

Software has presented with many fix opportunities. That said the Qualio team is quick to remediate bugs and provide module upgrades that address new user needs!

Qualio is very customizable. We have built our QMS using Qualio and being that it is cloud based it is available in house or remotely. Documents are easily shared with other members of the team. The support staff at Qualio is outstanding.

I feel if Qualio had a bulk download feature where you are able to do a download of all of the documents to a secondary location for data redundancy, that would be helpful. Currently you can download the documents, but is is a single download, and not the entire QMS.

The level of learning required to understand Qualio is very light and I have noted that new staff learn how to use it very quickly. Being able to access the software over a browser is powerful without requiring special installations and access installed and setup on a PC.

It is not easy or flexible to create a document in Qualio. I still find myself reaching for Microsoft Word for the first draft of a document as I am familiar with page setup options, formatting and layout in that application. Qualio is useable but highly annoying to use.

The workflows are very intuitive and with basic training a new user can navigate very easily.

There is huge potential within Qualio to add on things like calibration management or Internal audits management. So it would be great to see additional modules / use cases added.

The ability to integrate with other systems is not very visible.

Easy to use with a very intuitive user interface, compliance with CFR 21 part 11, outstanding customer support, swift document navigation

Author change does not generate notification for new author which makes multiple authoring somewhat cumbersome. Currently lacks CAPA handling.

Our company uses Qualio to house our Quality Management System. The homepage is simple with links that are appropriate for diving into the system. The documents are clean and easy to read. Overall, I enjoy logging into Qualio and navigating the system to quickly get what I need!

The login process is split into two pages, enter email first then the password page appears. If the email and password pages could be grouped and the extra page eliminated, that would be ideal! Along with the option to remember the login credentials.

Very nice users interface
Easy to use
contains mostly everything we need for an eQMS
review and approval process flows well

- it would be nice if the NCR and CAPA module could be linked to in documents (hyperlink)
- Currently the comments can only be placed at the end of each document section, however if a section is long it is not the most efficient way to put comment. Comment applicable directly to the text would be ideal.

After the initial 'new interface' confusion which is normal for a new application, the product is actually very easy to use

Can't use existing documents as a template for new documents

I liked the ability to build and edit the event flows (NCR, CAPA, etc).

Redline feature is not great right now.

Qualio is very easy to navigate. The library of stored documents is easy to find. The main tab showing your assigned tasks on the homepage is a nice feature.

N/A Very easy to use and find documents in the library.

tracking of documents and CAPAs as well as ease of navigation in the system are great.

missing a project specific documents training tracker / training sign-off module

Qualio is a robust document management system with the ability to link documents and evidence for healthcare GRC needs as well as traceability in the process from cradle to grave.

The text editing features in Qualio are basic but strides are being taken to improve the features to meet most document composition and updating standards.

Training and searching, ease of finding and dowloading forms

I am not sure what liked least as for what ever I am using it it is doing a good job.