---
description: Logiciels de gestion des plaintes - Découvrez les meilleurs outils. Comparez les fonctionnalités, les avis des utilisateurs, les prix, les types de licences et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Logiciels de gestion des plaintes - Meilleurs outils et prix | GetApp Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de gestion des plaintes](https://fr.getapp.ca/directory/841/complaint-management/software)

# Logiciels de gestion des plaintes

Canonical: https://fr.getapp.ca/directory/841/complaint-management/software

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Suivant: [Page suivante](https://fr.getapp.ca/directory/841/complaint-management/software?page=2)

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## Produits

1. [Freshservice](https://fr.getapp.ca/software/91351/freshservice) — 4.5/5 (685 reviews) — Centre de service IT conforme à l'ITIL
2. [Zoho Desk](https://fr.getapp.ca/software/10036/zoho-desk) — 4.5/5 (2211 reviews) — Le premier logiciel helpdesk sensible au contexte du secteur d'activité
3. [QT9 QMS](https://fr.getapp.ca/software/105047/qt9-quality-management) — 4.8/5 (117 reviews) — Une solution de gestion de la qualité facile à utiliser et adaptable.
4. [ComplianceQuest](https://fr.getapp.ca/software/107333/compliancequest) — 4.6/5 (110 reviews) — Plateforme cloud modulaire EQMS construite et exécutée sur Salesforce
5. [InvGate Service Management](https://fr.getapp.ca/software/101213/service-desk) — 4.6/5 (108 reviews) — Logiciel de centre de service informatique
6. [Freshdesk](https://fr.getapp.ca/software/10317/freshdesk) — 4.5/5 (3409 reviews) — Logiciel d'assistance à la clientèle
7. [Avochato](https://fr.getapp.ca/software/108663/avochato) — 4.7/5 (135 reviews) — Messagerie SMS pour les ventes, l'assistance et équipes opérationnelles
8. [HelpDesk](https://fr.getapp.ca/software/116767/helpdesk) — 4.6/5 (180 reviews) — Logiciel de cas d'assistance pour un support client simplifié
9. [Zendesk Suite](https://fr.getapp.ca/software/9448/zendesk) — 4.4/5 (4072 reviews) — Le support client rapide et efficace
10. [LiveAgent](https://fr.getapp.ca/software/91301/liveagent) — 4.7/5 (1753 reviews) — Un excellent service client commence avec le meilleur logiciel d'assistance
11. [Bitrix24](https://fr.getapp.ca/software/90602/bitrix24) — 4.2/5 (984 reviews) — Bitrix24 est destiné aux PME et aux grandes entreprises. Le produit convient également aux équipes distantes qui veulent rester en contact et collaborer efficacement.
12. [TeamSupport](https://fr.getapp.ca/software/8670/teamsupport) — 4.5/5 (848 reviews) — Logiciel pour support client B2B
13. [Salesforce Service Cloud](https://fr.getapp.ca/software/91754/salesforce-1-service-cloud) — 4.5/5 (820 reviews) — Offrez un service client d'excellence
14. [JIRA Service Management](https://fr.getapp.ca/software/91811/jira-service-management) — 4.5/5 (763 reviews) — Un centre de service extrêmement simple construit sur Jira.
15. [Apptivo](https://fr.getapp.ca/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM pour la gestion des comptes clients
16. [Tidio](https://fr.getapp.ca/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Communicateur pour les entreprises avec chat en direct, messagerie et e-mail en un seul endroit.
17. [CXone Mpower](https://fr.getapp.ca/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Logiciel Cloud Contact Center
18. [MasterControl Quality Excellence](https://fr.getapp.ca/software/104305/mastercontrol) — 4.5/5 (526 reviews) — Gestion de la qualité d'entreprise
19. [Smartsupp live chat](https://fr.getapp.ca/software/101363/smartsupp-live-chat) — 4.6/5 (343 reviews) — Discussion en direct gratuite avec enregistrement des visiteurs et nombre illimité d'agents.
20. [Vtiger CRM](https://fr.getapp.ca/software/10283/vtiger-crm) — 4.3/5 (336 reviews) — CRM tout-en-un pour les petites entreprises
21. [Front](https://fr.getapp.ca/software/102177/front) — 4.5/5 (286 reviews) — Logiciel de messagerie et boîte de réception partagée pour les équipes
22. [XM for Customer Experience](https://fr.getapp.ca/software/130147/customer-frontlines) — 4.6/5 (255 reviews) — Plateforme de gestion de l'expérience client
23. [SAP Customer Experience](https://fr.getapp.ca/software/90379/sap-crm) — 4.3/5 (245 reviews) — Logiciel de CRM pour les grandes entreprises
24. [LogMeIn Resolve](https://fr.getapp.ca/software/2055969/goto-resolve) — 4.4/5 (214 reviews) — Logiciel d'assistance informatique tout-en-un
25. [Issuetrak](https://fr.getapp.ca/software/101433/issuetrak) — 4.6/5 (205 reviews) — Logiciel de suivi des problèmes pour le service d'assistance et le service client

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Suivant: [Page suivante](https://fr.getapp.ca/directory/841/complaint-management/software?page=2)

## Catégories connexes

- [Logiciels de gestion des cas d'assistance](https://fr.getapp.ca/directory/3479/it-ticketing-systems/software)
- [Logiciels de chat (clavardage)](https://fr.getapp.ca/directory/561/live-chat/software)
- [Outils de relation client](https://fr.getapp.ca/directory/650/customer-engagement/software)
- [Logiciels de gestion des services d'assistance](https://fr.getapp.ca/directory/580/issue-tracking/software)
- [Logiciels de bases de connaissances](https://fr.getapp.ca/directory/2823/knowledge-base/software)

## Liens

- [Afficher sur GetApp](https://fr.getapp.ca/directory/841/complaint-management/software)
- [Toutes les catégories](https://fr.getapp.ca/directory)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.getapp.de/directory/841/complaint-management/software> |
| de-AT | <https://www.getapp.at/directory/841/complaint-management/software> |
| en | <https://www.getapp.com/customer-service-support-software/complaint-management/> |
| en-AE | <https://www.getapp.ae/directory/841/complaint-management/software> |
| en-AU | <https://www.getapp.com.au/directory/841/complaint-management/software> |
| en-CA | <https://www.getapp.ca/directory/841/complaint-management/software> |
| en-GB | <https://www.getapp.co.uk/directory/841/complaint-management/software> |
| en-IE | <https://www.getapp.ie/directory/841/complaint-management/software> |
| en-NZ | <https://www.getapp.co.nz/directory/841/complaint-management/software> |
| en-SG | <https://www.getapp.sg/directory/841/complaint-management/software> |
| en-ZA | <https://www.getapp.za.com/directory/841/complaint-management/software> |
| es | <https://www.getapp.es/directory/841/complaint-management/software> |
| es-CL | <https://www.getapp.cl/directory/841/complaint-management/software> |
| es-CO | <https://www.getapp.com.co/directory/841/complaint-management/software> |
| es-MX | <https://www.getapp.com.mx/directory/841/complaint-management/software> |
| fr | <https://www.getapp.fr/directory/841/complaint-management/software> |
| fr-BE | <https://fr.getapp.be/directory/841/complaint-management/software> |
| fr-CA | <https://fr.getapp.ca/directory/841/complaint-management/software> |
| nl | <https://www.getapp.nl/directory/841/complaint-management/software> |
| nl-BE | <https://www.getapp.be/directory/841/complaint-management/software> |
| pt | <https://www.getapp.com.br/directory/841/complaint-management/software> |
| pt-PT | <https://www.getapp.pt/directory/841/complaint-management/software> |

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