---
description: Logiciels de gestion des plaintes pour Windows - Découvrez les meilleurs outils. Comparez les fonctionnalités, les avis des utilisateurs, les prix, les types de licences et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Logiciels de gestion des plaintes pour Windows - Meilleurs outils et éditeurs de logiciels | GetApp Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de gestion des plaintes pour Windows](https://fr.getapp.ca/directory/841/complaint-management/software)

# Logiciels de gestion des plaintes

Canonical: https://fr.getapp.ca/directory/841/complaint-management/software

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Suivant: [Page suivante](https://fr.getapp.ca/directory/841/complaint-management/deployment-options/windows/software?page=2)

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## Produits

1. [Zoho Desk](https://fr.getapp.ca/software/10036/zoho-desk) — 4.5/5 (2211 reviews) — Le premier logiciel helpdesk sensible au contexte du secteur d'activité
2. [QT9 QMS](https://fr.getapp.ca/software/105047/qt9-quality-management) — 4.8/5 (117 reviews) — Une solution de gestion de la qualité facile à utiliser et adaptable.
3. [ComplianceQuest](https://fr.getapp.ca/software/107333/compliancequest) — 4.6/5 (110 reviews) — Plateforme cloud modulaire EQMS construite et exécutée sur Salesforce
4. [InvGate Service Management](https://fr.getapp.ca/software/101213/service-desk) — 4.6/5 (108 reviews) — Logiciel de centre de service informatique
5. [Avochato](https://fr.getapp.ca/software/108663/avochato) — 4.7/5 (135 reviews) — Messagerie SMS pour les ventes, l'assistance et équipes opérationnelles
6. [Bitrix24](https://fr.getapp.ca/software/90602/bitrix24) — 4.2/5 (984 reviews) — Bitrix24 est destiné aux PME et aux grandes entreprises. Le produit convient également aux équipes distantes qui veulent rester en contact et collaborer efficacement.
7. [TeamSupport](https://fr.getapp.ca/software/8670/teamsupport) — 4.5/5 (848 reviews) — Logiciel pour support client B2B
8. [Salesforce Service Cloud](https://fr.getapp.ca/software/91754/salesforce-1-service-cloud) — 4.5/5 (820 reviews) — Offrez un service client d'excellence
9. [JIRA Service Management](https://fr.getapp.ca/software/91811/jira-service-management) — 4.5/5 (763 reviews) — Un centre de service extrêmement simple construit sur Jira.
10. [Apptivo](https://fr.getapp.ca/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM pour la gestion des comptes clients
11. [Tidio](https://fr.getapp.ca/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Communicateur pour les entreprises avec chat en direct, messagerie et e-mail en un seul endroit.
12. [CXone Mpower](https://fr.getapp.ca/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Logiciel Cloud Contact Center
13. [Smartsupp live chat](https://fr.getapp.ca/software/101363/smartsupp-live-chat) — 4.6/5 (343 reviews) — Discussion en direct gratuite avec enregistrement des visiteurs et nombre illimité d'agents.
14. [Front](https://fr.getapp.ca/software/102177/front) — 4.5/5 (286 reviews) — Logiciel de messagerie et boîte de réception partagée pour les équipes
15. [XM for Customer Experience](https://fr.getapp.ca/software/130147/customer-frontlines) — 4.6/5 (255 reviews) — Plateforme de gestion de l'expérience client
16. [SAP Customer Experience](https://fr.getapp.ca/software/90379/sap-crm) — 4.3/5 (245 reviews) — Logiciel de CRM pour les grandes entreprises
17. [LogMeIn Resolve](https://fr.getapp.ca/software/2055969/goto-resolve) — 4.4/5 (214 reviews) — Logiciel d'assistance informatique tout-en-un
18. [Issuetrak](https://fr.getapp.ca/software/101433/issuetrak) — 4.6/5 (205 reviews) — Logiciel de suivi des problèmes pour le service d'assistance et le service client
19. [Ideagen Quality Management](https://fr.getapp.ca/software/104385/q-pulse) — 4.5/5 (178 reviews) — Qualité, conformité, sécurité et gestion des risques
20. [Vivantio](https://fr.getapp.ca/software/91516/vivantio) — 4.3/5 (178 reviews) — Logiciel pour centres de services fiable, crédible et souple
21. [Missive](https://fr.getapp.ca/software/2057204/missive) — 4.9/5 (147 reviews) — Boîte de réception collaborative pour les équipes
22. [Supportbench](https://fr.getapp.ca/software/105673/supportbench) — 4.9/5 (116 reviews) — Système tout-en-un de cas d'assistance pour le support technique et le support client
23. [TOPdesk](https://fr.getapp.ca/software/111785/topdesk) — 4.4/5 (110 reviews) — La plateforme de gestion des services qui facilite la vie
24. [Preferred Patron Loyalty](https://fr.getapp.ca/software/104571/preferred-patron-loyalty) — 4.9/5 (109 reviews) — Marketing de fidélisation et gestion des cartes-cadeaux
25. [HappyFox Help Desk](https://fr.getapp.ca/software/90516/happyfox) — 4.6/5 (92 reviews) — Logiciel pour support client et helpdesk

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## Catégories connexes

- [Logiciels de gestion des cas d'assistance](https://fr.getapp.ca/directory/3479/it-ticketing-systems/software)
- [Logiciels de chat (clavardage)](https://fr.getapp.ca/directory/561/live-chat/software)
- [Outils de relation client](https://fr.getapp.ca/directory/650/customer-engagement/software)
- [Logiciels de gestion des services d'assistance](https://fr.getapp.ca/directory/580/issue-tracking/software)
- [Logiciels de bases de connaissances](https://fr.getapp.ca/directory/2823/knowledge-base/software)

## Liens

- [Afficher sur GetApp](https://fr.getapp.ca/directory/841/complaint-management/software)
- [Toutes les catégories](https://fr.getapp.ca/directory)

-----

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