---
description: Outils de relation client gratuits : découvrez les outils les plus demandés. Comparez les fonctionnalités, les avis des utilisateurs, les prix et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Outils de relation client - Meilleurs logiciels et outils gratuits | GetApp Canada 2026
---

Breadcrumb: [Accueil](/) > [Outils de relation client gratuits](https://fr.getapp.ca/directory/650/customer-engagement/software)

# Outils de relation client

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## Produits

1. [Zoho CRM](https://fr.getapp.ca/software/9908/zoho-crm) — 4.3/5 (7003 reviews) — Logiciel CRM web et mobile intégrable
2. [Text](https://fr.getapp.ca/software/2082384/Text) — 4.7/5 (32 reviews) — Un service client optimisé par IA sur une plateforme simple
3. [Freshdesk](https://fr.getapp.ca/software/10317/freshdesk) — 4.5/5 (3486 reviews) — Logiciel d'assistance à la clientèle
4. [Zoho CRM Plus](https://fr.getapp.ca/software/113643/zoho-crmplus) — 4.4/5 (71 reviews) — Engagement client de bout en bout avec dix applications CRM intégrées
5. [Xtremepush](https://fr.getapp.ca/software/104257/xtremepush) — 4.5/5 (55 reviews) — Plateforme d'analytique et d'engagement multicanal
6. [White Label Loyalty](https://fr.getapp.ca/software/2039047/white-label-loyalty-platform) — 4.8/5 (16 reviews) — Logiciel de gestion de la fidélisation des clients et du marketing
7. [Giftbit](https://fr.getapp.ca/software/2054878/giftbit) — 4.6/5 (82 reviews) — Logiciel de reconnaissance et de motivation des collaborateurs
8. [Slack](https://fr.getapp.ca/software/91563/slack) — 4.7/5 (24219 reviews) — Logiciel de collaboration et de communication
9. [Zendesk Suite](https://fr.getapp.ca/software/9448/zendesk) — 4.4/5 (4094 reviews) — Le support client rapide et efficace
10. [Hootsuite](https://fr.getapp.ca/software/20432/hootsuite) — 4.4/5 (3803 reviews) — Le leader mondial de la gestion des médias sociaux
11. [Pipedrive](https://fr.getapp.ca/software/90507/pipedrive) — 4.5/5 (3062 reviews) — Avec Pipedrive CRM tool plus rien n’arrête les vendeurs
12. [Zoho Desk](https://fr.getapp.ca/software/10036/zoho-desk) — 4.5/5 (2216 reviews) — Le premier logiciel helpdesk sensible au contexte du secteur d'activité
13. [LiveAgent](https://fr.getapp.ca/software/91301/liveagent) — 4.7/5 (1789 reviews) — Un excellent service client commence avec le meilleur logiciel d'assistance
14. [LiveChat](https://fr.getapp.ca/software/8385/livechat) — 4.6/5 (1728 reviews) — Logiciel de service client Premium pour le chat en direct et bureau d'aide
15. [Text Request](https://fr.getapp.ca/software/2051851/text-request) — 4.6/5 (1193 reviews) — Stimulez l’engagement client
16. [Typeform](https://fr.getapp.ca/software/91581/typeform) — 4.7/5 (982 reviews) — Faites de la collecte de données une expérience avec des formulaires personnalisés.
17. [Salesforce Service Cloud](https://fr.getapp.ca/software/91754/salesforce) — 4.5/5 (832 reviews) — Offrez un service client d'excellence
18. [SendGrid](https://fr.getapp.ca/software/20507/sendgrid) — 4.2/5 (755 reviews) — Livraison de courrier électronique. Simplifié.
19. [Sogolytics](https://fr.getapp.ca/software/108133/sogosurvey) — 4.7/5 (729 reviews) — Plateforme de création d'enquêtes, de sondages et de questionnaires en ligne
20. [Marketo Engage](https://fr.getapp.ca/software/990/marketo-lead-management) — 4.3/5 (716 reviews) — Marketing automation pour les spécialistes du marketing numérique
21. [Apptivo](https://fr.getapp.ca/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM pour la gestion des comptes clients
22. [Birdeye](https://fr.getapp.ca/software/112535/birdeye) — 4.7/5 (707 reviews) — Gestion de la réputation en ligne
23. [Lime Connect](https://fr.getapp.ca/software/90636/userlike-live-chat) — 4.6/5 (649 reviews) — Aidez vos clients quand c'est important, où c'est important.
24. [Sprout Social](https://fr.getapp.ca/software/20453/sprout-social) — 4.4/5 (609 reviews) — Logiciel de gestion des réseaux sociaux pour les entreprises
25. [NiCE CXone](https://fr.getapp.ca/software/8391/incontact-call-center-software) — 4.2/5 (582 reviews) — Logiciel Cloud Contact Center

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## Catégories connexes

- [Logiciels de marketing conversationnel](https://fr.getapp.ca/directory/1659/conversational-marketing-platform/software)
- [Plateformes de service client](https://fr.getapp.ca/directory/231/customer-service/software)
- [Outils de satisfaction client](https://fr.getapp.ca/directory/1029/customer-satisfaction/software)
- [Logiciels CRM](https://fr.getapp.ca/directory/562/customer-support/software)
- [Logiciels CEM (Customer Experience Software)](https://fr.getapp.ca/directory/601/customer-experience/software)

## Liens

- [Afficher sur GetApp](https://fr.getapp.ca/directory/650/customer-engagement/software)
- [Toutes les catégories](https://fr.getapp.ca/directory)

-----

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