---
description: Logiciels CEM (Customer Experience Software) - Découvrez les meilleurs outils. Comparez les fonctionnalités, les avis des utilisateurs, les prix, les types de licences et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Logiciels CEM (Customer Experience Software) - Meilleurs outils et prix | GetApp Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels CEM (Customer Experience Software)](https://fr.getapp.ca/directory/601/customer-experience/software)

# Logiciels CEM (Customer Experience Software)

Canonical: https://fr.getapp.ca/directory/601/customer-experience/software

Page : 1/14\
Suivant: [Page suivante](https://fr.getapp.ca/directory/601/customer-experience/software?page=2)

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## Produits

1. [Zoho CRM Plus](https://fr.getapp.ca/software/113643/zoho-crmplus) — 4.4/5 (71 reviews) — Engagement client de bout en bout avec dix applications CRM intégrées
2. [Zoho Desk](https://fr.getapp.ca/software/10036/zoho-desk) — 4.5/5 (2212 reviews) — Le premier logiciel helpdesk sensible au contexte du secteur d'activité
3. [Zoho CRM](https://fr.getapp.ca/software/9908/zoho-crm) — 4.3/5 (6973 reviews) — Logiciel CRM web et mobile intégrable
4. [Freshdesk](https://fr.getapp.ca/software/10317/freshdesk) — 4.5/5 (3425 reviews) — Logiciel d'assistance à la clientèle
5. [ECI Homebuilder Sales & Marketing](https://fr.getapp.ca/software/2084776/eci-homebuilder-sales-marketing-software) — 4.1/5 (23 reviews) — Plateforme de vente et de marketing pour les constructeurs immobiliers
6. [Fin](https://fr.getapp.ca/software/2082142/fin) — 4.6/5 (14 reviews) — Agent cloud optimisé par IA pour le service client
7. [livepro](https://fr.getapp.ca/software/122747/livepro) — 4.8/5 (182 reviews) — Système de gestion des connaissances
8. [ChurnZero](https://fr.getapp.ca/software/108329/churnzero) — 4.7/5 (129 reviews) — Engagement client et fidélisation pour les entreprises d'abonnement
9. [Listen360](https://fr.getapp.ca/software/122291/listen360) — 4.8/5 (57 reviews) — Logiciel d'engagement client et de gestion des opinions et avis en ligne
10. [SurveyLegend](https://fr.getapp.ca/software/106501/surveylegend) — 4.6/5 (964 reviews) — Plateforme de gestion des enquêtes adaptée aux mobiles
11. [Uberall](https://fr.getapp.ca/software/2051136/uberall) — 4.6/5 (37 reviews) — Logiciel de gestion de la réputation pour les commerces de détail
12. [Marvin](https://fr.getapp.ca/software/2059011/marvin-1) — 4.8/5 (12 reviews) — La plateforme d’informations client pour les équipes modernes.
13. [Survicate](https://fr.getapp.ca/software/101401/survicate) — 4.6/5 (99 reviews) — Le moyen le plus rapide de recueillir les opinions des clients
14. [SurveyMonkey](https://fr.getapp.ca/software/2371/surveymonkey) — 4.6/5 (10455 reviews) — Outil de sondage en ligne gratuit
15. [Zendesk Suite](https://fr.getapp.ca/software/9448/zendesk) — 4.4/5 (4079 reviews) — Le support client rapide et efficace
16. [Hootsuite](https://fr.getapp.ca/software/20432/hootsuite) — 4.4/5 (3796 reviews) — Le leader mondial de la gestion des médias sociaux
17. [Pipedrive](https://fr.getapp.ca/software/90507/pipedrive) — 4.5/5 (3050 reviews) — Avec Pipedrive CRM tool plus rien n’arrête les vendeurs
18. [Jotform](https://fr.getapp.ca/software/10191/jotform-4-0) — 4.7/5 (2885 reviews) — Automatisez des documents dans leur version définitive
19. [LiveAgent](https://fr.getapp.ca/software/91301/liveagent) — 4.7/5 (1781 reviews) — Un excellent service client commence avec le meilleur logiciel d'assistance
20. [LiveChat](https://fr.getapp.ca/software/8385/livechat) — 4.6/5 (1723 reviews) — Logiciel de service client Premium pour le chat en direct et bureau d'aide
21. [Trustpilot](https://fr.getapp.ca/software/113149/trustpilot) — 4.5/5 (1204 reviews) — Plateforme de gestion des avis clients pour les entreprises en ligne
22. [Intercom](https://fr.getapp.ca/software/91379/intercom) — 4.5/5 (1133 reviews) — Plateforme de messagerie client pour les ventes, le marketing et l'assistance
23. [Bitrix24](https://fr.getapp.ca/software/90602/bitrix24) — 4.2/5 (990 reviews) — Bitrix24 est destiné aux PME et aux grandes entreprises. Le produit convient également aux équipes distantes qui veulent rester en contact et collaborer efficacement.
24. [Typeform](https://fr.getapp.ca/software/91581/typeform) — 4.7/5 (964 reviews) — Faites de la collecte de données une expérience avec des formulaires personnalisés.
25. [EngageBay CRM](https://fr.getapp.ca/software/113999/engagebay-marketing) — 4.7/5 (907 reviews) — Logiciel de ventes intégrées et de marketing pour les équipes en croissance

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Suivant: [Page suivante](https://fr.getapp.ca/directory/601/customer-experience/software?page=2)

## Catégories connexes

- [Logiciels de chat (clavardage)](https://fr.getapp.ca/directory/561/live-chat/software)
- [Outils de sondage](https://fr.getapp.ca/directory/234/survey/software)
- [Outils de satisfaction client](https://fr.getapp.ca/directory/1029/customer-satisfaction/software)
- [Outils de relation client](https://fr.getapp.ca/directory/650/customer-engagement/software)
- [Logiciels CCM (Customer Communications Management)](https://fr.getapp.ca/directory/1139/customer-communications-management/software)

## Liens

- [Afficher sur GetApp](https://fr.getapp.ca/directory/601/customer-experience/software)
- [Toutes les catégories](https://fr.getapp.ca/directory)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.getapp.de/directory/601/customer-experience/software> |
| de-AT | <https://www.getapp.at/directory/601/customer-experience/software> |
| en | <https://www.getapp.com/customer-management-software/customer-experience/> |
| en-AE | <https://www.getapp.ae/directory/601/customer-experience/software> |
| en-AU | <https://www.getapp.com.au/directory/601/customer-experience/software> |
| en-CA | <https://www.getapp.ca/directory/601/customer-experience/software> |
| en-GB | <https://www.getapp.co.uk/directory/601/customer-experience/software> |
| en-IE | <https://www.getapp.ie/directory/601/customer-experience/software> |
| en-NZ | <https://www.getapp.co.nz/directory/601/customer-experience/software> |
| en-SG | <https://www.getapp.sg/directory/601/customer-experience/software> |
| en-ZA | <https://www.getapp.za.com/directory/601/customer-experience/software> |
| es | <https://www.getapp.es/directory/601/customer-experience/software> |
| es-CL | <https://www.getapp.cl/directory/601/customer-experience/software> |
| es-CO | <https://www.getapp.com.co/directory/601/customer-experience/software> |
| es-MX | <https://www.getapp.com.mx/directory/601/customer-experience/software> |
| fr | <https://www.getapp.fr/directory/601/customer-experience/software> |
| fr-BE | <https://fr.getapp.be/directory/601/customer-experience/software> |
| fr-CA | <https://fr.getapp.ca/directory/601/customer-experience/software> |
| nl | <https://www.getapp.nl/directory/601/customer-experience/software> |
| nl-BE | <https://www.getapp.be/directory/601/customer-experience/software> |
| pt | <https://www.getapp.com.br/directory/601/customer-experience/software> |
| pt-PT | <https://www.getapp.pt/directory/601/customer-experience/software> |

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