---
description: Logiciels CEM (Customer Experience Software) - Découvrez les meilleurs outils. Comparez les fonctionnalités, les avis des utilisateurs, les prix, les types de licences et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Logiciels CEM (Customer Experience Software) - Meilleurs outils et prix | GetApp Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels CEM (Customer Experience Software)](https://fr.getapp.ca/directory/601/customer-experience/software)

# Logiciels CEM (Customer Experience Software)

Canonical: https://fr.getapp.ca/directory/601/customer-experience/software

Page : 1/14\
Suivant: [Page suivante](https://fr.getapp.ca/directory/601/customer-experience/software?page=2)

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## Produits

1. [Adobe Real-Time CDP](https://fr.getapp.ca/software/2056192/adobe-real-time-cdp) — 4.2/5 (5 reviews) — Un logiciel de plateforme de données clients centré sur la confidentialité
2. [Zoho CRM](https://fr.getapp.ca/software/9908/zoho-crm) — 4.3/5 (7003 reviews) — Logiciel CRM web et mobile intégrable
3. [livepro](https://fr.getapp.ca/software/122747/livepro) — 4.8/5 (182 reviews) — Système de gestion des connaissances
4. [ChurnZero](https://fr.getapp.ca/software/108329/churnzero) — 4.7/5 (130 reviews) — Engagement client et fidélisation pour les entreprises d'abonnement
5. [Marvin](https://fr.getapp.ca/software/2059011/marvin-1) — 4.8/5 (13 reviews) — La plateforme d’informations client pour les équipes modernes.
6. [Listen360](https://fr.getapp.ca/software/122291/listen360) — 4.8/5 (57 reviews) — Logiciel d'engagement client et de gestion des opinions et avis en ligne
7. [Weave](https://fr.getapp.ca/software/121867/weave) — 4.4/5 (697 reviews) — Un logiciel cloud de communication d'équipe
8. [Uberall](https://fr.getapp.ca/software/2051136/uberall) — 4.6/5 (37 reviews) — Logiciel de gestion de la réputation pour les commerces de détail
9. [SurveyLegend](https://fr.getapp.ca/software/106501/surveylegend) — 4.6/5 (966 reviews) — Plateforme de gestion des enquêtes adaptée aux mobiles
10. [SurveyMonkey](https://fr.getapp.ca/software/2371/surveymonkey) — 4.6/5 (10513 reviews) — Outil de sondage en ligne gratuit
11. [Zendesk Suite](https://fr.getapp.ca/software/9448/zendesk) — 4.4/5 (4094 reviews) — Le support client rapide et efficace
12. [Hootsuite](https://fr.getapp.ca/software/20432/hootsuite) — 4.4/5 (3803 reviews) — Le leader mondial de la gestion des médias sociaux
13. [Freshdesk](https://fr.getapp.ca/software/10317/freshdesk) — 4.5/5 (3486 reviews) — Logiciel d'assistance à la clientèle
14. [Pipedrive](https://fr.getapp.ca/software/90507/pipedrive) — 4.5/5 (3062 reviews) — Avec Pipedrive CRM tool plus rien n’arrête les vendeurs
15. [Jotform](https://fr.getapp.ca/software/10191/jotform-4-0) — 4.7/5 (2927 reviews) — Automatisez des documents dans leur version définitive
16. [Zoho Desk](https://fr.getapp.ca/software/10036/zoho-desk) — 4.5/5 (2216 reviews) — Le premier logiciel helpdesk sensible au contexte du secteur d'activité
17. [LiveAgent](https://fr.getapp.ca/software/91301/liveagent) — 4.7/5 (1789 reviews) — Un excellent service client commence avec le meilleur logiciel d'assistance
18. [LiveChat](https://fr.getapp.ca/software/8385/livechat) — 4.6/5 (1728 reviews) — Logiciel de service client Premium pour le chat en direct et bureau d'aide
19. [Trustpilot](https://fr.getapp.ca/software/113149/trustpilot) — 4.5/5 (1207 reviews) — Plateforme de gestion des avis clients pour les entreprises en ligne
20. [Bitrix24](https://fr.getapp.ca/software/90602/bitrix24) — 4.2/5 (1005 reviews) — Bitrix24 est destiné aux PME et aux grandes entreprises. Le produit convient également aux équipes distantes qui veulent rester en contact et collaborer efficacement.
21. [Typeform](https://fr.getapp.ca/software/91581/typeform) — 4.7/5 (982 reviews) — Faites de la collecte de données une expérience avec des formulaires personnalisés.
22. [EngageBay CRM](https://fr.getapp.ca/software/113999/engagebay-marketing) — 4.6/5 (912 reviews) — Logiciel de ventes intégrées et de marketing pour les équipes en croissance
23. [TeamSupport](https://fr.getapp.ca/software/8670/teamsupport) — 4.5/5 (850 reviews) — Logiciel pour support client B2B
24. [Sogolytics](https://fr.getapp.ca/software/108133/sogosurvey) — 4.7/5 (729 reviews) — Plateforme de création d'enquêtes, de sondages et de questionnaires en ligne
25. [Birdeye](https://fr.getapp.ca/software/112535/birdeye) — 4.7/5 (707 reviews) — Gestion de la réputation en ligne

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Suivant: [Page suivante](https://fr.getapp.ca/directory/601/customer-experience/software?page=2)

## Catégories connexes

- [Plateformes de service client](https://fr.getapp.ca/directory/231/customer-service/software)
- [Outils de satisfaction client](https://fr.getapp.ca/directory/1029/customer-satisfaction/software)
- [Logiciels CRM](https://fr.getapp.ca/directory/562/customer-support/software)
- [Logiciels CCM (Customer Communications Management)](https://fr.getapp.ca/directory/1139/customer-communications-management/software)
- [Logiciels de gestion des avis](https://fr.getapp.ca/directory/575/feedback-and-reviews-management/software)

## Liens

- [Afficher sur GetApp](https://fr.getapp.ca/directory/601/customer-experience/software)
- [Toutes les catégories](https://fr.getapp.ca/directory)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.getapp.de/directory/601/customer-experience/software> |
| de-AT | <https://www.getapp.at/directory/601/customer-experience/software> |
| en | <https://www.getapp.com/customer-management-software/customer-experience/> |
| en-AE | <https://www.getapp.ae/directory/601/customer-experience/software> |
| en-AU | <https://www.getapp.com.au/directory/601/customer-experience/software> |
| en-CA | <https://www.getapp.ca/directory/601/customer-experience/software> |
| en-GB | <https://www.getapp.co.uk/directory/601/customer-experience/software> |
| en-IE | <https://www.getapp.ie/directory/601/customer-experience/software> |
| en-NZ | <https://www.getapp.co.nz/directory/601/customer-experience/software> |
| en-SG | <https://www.getapp.sg/directory/601/customer-experience/software> |
| en-ZA | <https://www.getapp.za.com/directory/601/customer-experience/software> |
| es | <https://www.getapp.es/directory/601/customer-experience/software> |
| es-CL | <https://www.getapp.cl/directory/601/customer-experience/software> |
| es-CO | <https://www.getapp.com.co/directory/601/customer-experience/software> |
| es-MX | <https://www.getapp.com.mx/directory/601/customer-experience/software> |
| fr | <https://www.getapp.fr/directory/601/customer-experience/software> |
| fr-BE | <https://fr.getapp.be/directory/601/customer-experience/software> |
| fr-CA | <https://fr.getapp.ca/directory/601/customer-experience/software> |
| nl | <https://www.getapp.nl/directory/601/customer-experience/software> |
| nl-BE | <https://www.getapp.be/directory/601/customer-experience/software> |
| pt | <https://www.getapp.com.br/directory/601/customer-experience/software> |
| pt-PT | <https://www.getapp.pt/directory/601/customer-experience/software> |

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