---
description: Logiciels CEM (Customer Experience Software) pour Mac : liste gratuite des meilleurs outils. Comparez les fonctionnalités, les avis des utilisateurs, les prix, les types de licences et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Logiciels CEM (Customer Experience Software) pour Mac - Meilleurs outils et éditeurs de logiciels | GetApp Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels CEM (Customer Experience Software) pour Mac](https://fr.getapp.ca/directory/601/customer-experience/software)

# Logiciels CEM (Customer Experience Software)

Canonical: https://fr.getapp.ca/directory/601/customer-experience/software

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Suivant: [Page suivante](https://fr.getapp.ca/directory/601/customer-experience/deployment-options/mac/software?page=2)

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## Produits

1. [Zoho CRM Plus](https://fr.getapp.ca/software/113643/zoho-crmplus) — 4.4/5 (71 reviews) — Engagement client de bout en bout avec dix applications CRM intégrées
2. [Zoho Desk](https://fr.getapp.ca/software/10036/zoho-desk) — 4.5/5 (2212 reviews) — Le premier logiciel helpdesk sensible au contexte du secteur d'activité
3. [livepro](https://fr.getapp.ca/software/122747/livepro) — 4.8/5 (182 reviews) — Système de gestion des connaissances
4. [Uberall](https://fr.getapp.ca/software/2051136/uberall) — 4.6/5 (37 reviews) — Logiciel de gestion de la réputation pour les commerces de détail
5. [Pipedrive](https://fr.getapp.ca/software/90507/pipedrive) — 4.5/5 (3050 reviews) — Avec Pipedrive CRM tool plus rien n’arrête les vendeurs
6. [Jotform](https://fr.getapp.ca/software/10191/jotform-4-0) — 4.7/5 (2885 reviews) — Automatisez des documents dans leur version définitive
7. [LiveChat](https://fr.getapp.ca/software/8385/livechat) — 4.6/5 (1723 reviews) — Logiciel de service client Premium pour le chat en direct et bureau d'aide
8. [Bitrix24](https://fr.getapp.ca/software/90602/bitrix24) — 4.2/5 (990 reviews) — Bitrix24 est destiné aux PME et aux grandes entreprises. Le produit convient également aux équipes distantes qui veulent rester en contact et collaborer efficacement.
9. [Typeform](https://fr.getapp.ca/software/91581/typeform) — 4.7/5 (964 reviews) — Faites de la collecte de données une expérience avec des formulaires personnalisés.
10. [EngageBay CRM](https://fr.getapp.ca/software/113999/engagebay-marketing) — 4.7/5 (907 reviews) — Logiciel de ventes intégrées et de marketing pour les équipes en croissance
11. [TeamSupport](https://fr.getapp.ca/software/8670/teamsupport) — 4.5/5 (848 reviews) — Logiciel pour support client B2B
12. [Sogolytics](https://fr.getapp.ca/software/108133/sogosurvey) — 4.7/5 (730 reviews) — Plateforme de création d'enquêtes, de sondages et de questionnaires en ligne
13. [Weave](https://fr.getapp.ca/software/121867/weave) — 4.3/5 (669 reviews) — Un logiciel cloud de communication d'équipe
14. [Lime Connect](https://fr.getapp.ca/software/90636/userlike-live-chat) — 4.6/5 (647 reviews) — Aidez vos clients quand c'est important, où c'est important.
15. [Tidio](https://fr.getapp.ca/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Communicateur pour les entreprises avec chat en direct, messagerie et e-mail en un seul endroit.
16. [NiCE CXone](https://fr.getapp.ca/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Logiciel Cloud Contact Center
17. [Survio](https://fr.getapp.ca/software/110583/survio) — 4.5/5 (571 reviews) — Un outil de création d'enquêtes pour recueillir les retours d'opinion des clients et des employés
18. [Five9](https://fr.getapp.ca/software/91276/five9) — 4.2/5 (481 reviews) — Logiciel cloud pour centre d'appels et call center
19. [Zoho Survey](https://fr.getapp.ca/software/91188/zoho-survey) — 4.6/5 (451 reviews) — Tous les types d'enquêtes, plus simples et plus puissantes.
20. [XM for Strategy & Research](https://fr.getapp.ca/software/100394/strategy-and-research) — 4.7/5 (425 reviews) — Plateforme de gestion de l'expérience.
21. [Yotpo](https://fr.getapp.ca/software/91286/yotpo) — 4.5/5 (376 reviews) — Avis et content marketing client.
22. [Swell](https://fr.getapp.ca/software/118523/swell-cx) — 4.6/5 (357 reviews) — Une plateforme cloud de gestion d'expérience client
23. [Alchemer](https://fr.getapp.ca/software/9664/alchemer) — 4.5/5 (319 reviews) — Prenez des décisions plus intelligentes avec la meilleure plateforme d'enquête au monde.
24. [Front](https://fr.getapp.ca/software/102177/front) — 4.5/5 (286 reviews) — Logiciel de messagerie et boîte de réception partagée pour les équipes
25. [Genesys Cloud CX](https://fr.getapp.ca/software/104597/genesys-cloud) — 4.3/5 (262 reviews) — Centre de contact omnicanal dans le Cloud

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Suivant: [Page suivante](https://fr.getapp.ca/directory/601/customer-experience/deployment-options/mac/software?page=2)

## Catégories connexes

- [Logiciels de chat (clavardage)](https://fr.getapp.ca/directory/561/live-chat/software)
- [Outils de sondage](https://fr.getapp.ca/directory/234/survey/software)
- [Outils de satisfaction client](https://fr.getapp.ca/directory/1029/customer-satisfaction/software)
- [Outils de relation client](https://fr.getapp.ca/directory/650/customer-engagement/software)
- [Logiciels CCM (Customer Communications Management)](https://fr.getapp.ca/directory/1139/customer-communications-management/software)

## Liens

- [Afficher sur GetApp](https://fr.getapp.ca/directory/601/customer-experience/software)
- [Toutes les catégories](https://fr.getapp.ca/directory)

-----

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