---
description: Logiciels de gestion des services d'assistance gratuits : découvrez les outils les plus demandés. Comparez les fonctionnalités, les avis des utilisateurs, les prix et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Logiciels de gestion des services d'assistance - Meilleurs logiciels et outils gratuits | GetApp Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de gestion des services d'assistance gratuits](https://fr.getapp.ca/directory/580/issue-tracking/software)

# Logiciels de gestion des services d'assistance

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## Produits

1. [Zoho Desk](https://fr.getapp.ca/software/10036/zoho-desk) — 4.5/5 (2212 reviews) — Le premier logiciel helpdesk sensible au contexte du secteur d'activité
2. [InvGate Service Management](https://fr.getapp.ca/software/101213/service-desk) — 4.6/5 (108 reviews) — Logiciel de centre de service informatique
3. [HelpDesk](https://fr.getapp.ca/software/116767/helpdesk) — 4.6/5 (180 reviews) — Logiciel de cas d'assistance pour un support client simplifié
4. [JIRA Service Management](https://fr.getapp.ca/software/91811/jira-service-management) — 4.5/5 (770 reviews) — Un centre de service extrêmement simple construit sur Jira.
5. [SpiraTest](https://fr.getapp.ca/software/90468/spiratest) — 4.0/5 (104 reviews) — Puissant logiciel de gestion de test
6. [Kualitee](https://fr.getapp.ca/software/2069936/kualitee) — 4.3/5 (20 reviews) — Outil IA de gestion des tests
7. [BugHerd](https://fr.getapp.ca/software/120307/bugherd) — 4.7/5 (65 reviews) — BugHerd : l'outil d'opinion visuelle conçu pour les sites web
8. [AuditFindings.com](https://fr.getapp.ca/software/120759/auditfindings) — 4.9/5 (7 reviews) — Solution de gestion des problèmes d'audit pour les entreprises
9. [Jira](https://fr.getapp.ca/software/9953/jira) — 4.4/5 (15367 reviews) — Tickets, gestion de projet, service d'assistance
10. [GitHub](https://fr.getapp.ca/software/90537/github) — 4.8/5 (6170 reviews) — Plateforme de développement collaboratif et de codage en réseau
11. [Zendesk Suite](https://fr.getapp.ca/software/9448/zendesk) — 4.4/5 (4079 reviews) — Le support client rapide et efficace
12. [Freshdesk](https://fr.getapp.ca/software/10317/freshdesk) — 4.5/5 (3425 reviews) — Logiciel d'assistance à la clientèle
13. [Wrike](https://fr.getapp.ca/software/9964/wrike) — 4.4/5 (2988 reviews) — Logiciel tout-en-un de collaboration et de gestion de projets
14. [LiveAgent](https://fr.getapp.ca/software/91301/liveagent) — 4.7/5 (1781 reviews) — Un excellent service client commence avec le meilleur logiciel d'assistance
15. [Bitrix24](https://fr.getapp.ca/software/90602/bitrix24) — 4.2/5 (990 reviews) — Bitrix24 est destiné aux PME et aux grandes entreprises. Le produit convient également aux équipes distantes qui veulent rester en contact et collaborer efficacement.
16. [Zoho Projects](https://fr.getapp.ca/software/9910/zoho-projects) — 4.5/5 (861 reviews) — Gestion de projet, collaboration et bug tracking.
17. [Freshservice](https://fr.getapp.ca/software/91351/freshservice) — 4.5/5 (714 reviews) — Centre de service IT conforme à l'ITIL
18. [SolarWinds Service Desk](https://fr.getapp.ca/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — Logiciel de centre de services informatique et de gestion d'actifs
19. [SysAid](https://fr.getapp.ca/software/90863/sysaid) — 4.5/5 (519 reviews) — Logiciel de support client et gestion IT
20. [Salesforce Platform](https://fr.getapp.ca/software/91487/app-cloud) — 4.4/5 (395 reviews) — Développez vos applications métiers
21. [Shortcut](https://fr.getapp.ca/software/116459/clubhouse) — 4.6/5 (363 reviews) — Outil de gestion de projets pour les équipes de développement de logiciels
22. [Quickbase](https://fr.getapp.ca/software/10295/quickbase) — 4.4/5 (329 reviews) — Un moyen des plus simples pour créer vos propres applications sans code.
23. [Milvus](https://fr.getapp.ca/software/132287/milvus) — 4.8/5 (298 reviews) — Système de gestion informatique et solution d'assistance
24. [Rollbar](https://fr.getapp.ca/software/101481/rollbar) — 4.5/5 (263 reviews) — Suivi complet des bogues et des problèmes pour applications web et mobiles
25. [ManageEngine ServiceDesk Plus](https://fr.getapp.ca/software/20521/manageengine-service-desk-plus) — 4.4/5 (231 reviews) — Logiciel helpdesk - cloud et sur site

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## Catégories connexes

- [Logiciels de gestion des cas d'assistance](https://fr.getapp.ca/directory/3479/it-ticketing-systems/software)
- [Solutions de gestion des services informatiques](https://fr.getapp.ca/directory/1049/it-service/software)
- [Logiciels pour centres de services](https://fr.getapp.ca/directory/1249/service-desk/software)
- [Outils de gestion des connaissances](https://fr.getapp.ca/directory/257/knowledge-management/software)
- [Logiciels de bases de connaissances](https://fr.getapp.ca/directory/2823/knowledge-base/software)

## Liens

- [Afficher sur GetApp](https://fr.getapp.ca/directory/580/issue-tracking/software)
- [Toutes les catégories](https://fr.getapp.ca/directory)

-----

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