---
description: Logiciels CRM gratuits : découvrez les outils les plus demandés. Comparez les fonctionnalités, les avis des utilisateurs, les prix et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Logiciels CRM - Meilleurs logiciels et outils gratuits | GetApp Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels CRM gratuits](https://fr.getapp.ca/directory/562/customer-support/software)

# Logiciels CRM

Canonical: https://fr.getapp.ca/directory/562/customer-support/software

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Suivant: [Page suivante](https://fr.getapp.ca/directory/562/customer-support/pricing/free/software?page=2)

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## Produits

1. [Text](https://fr.getapp.ca/software/2082384/Text) — 4.7/5 (32 reviews) — Un service client optimisé par IA sur une plateforme simple
2. [RenewityRMA](https://fr.getapp.ca/software/129219/renewityrma) — 4.9/5 (10 reviews) — Une solution de gestion des retours et de suivi des services produit
3. [SparrowDesk](https://fr.getapp.ca/software/2083140/sparrowdesk) (0 reviews) — Résolvez 60 % des tickets automatiquement avec Zoona AI
4. [Zendesk Suite](https://fr.getapp.ca/software/9448/zendesk) — 4.4/5 (4094 reviews) — Le support client rapide et efficace
5. [Freshdesk](https://fr.getapp.ca/software/10317/freshdesk) — 4.5/5 (3486 reviews) — Logiciel d'assistance à la clientèle
6. [Zoho Desk](https://fr.getapp.ca/software/10036/zoho-desk) — 4.5/5 (2216 reviews) — Le premier logiciel helpdesk sensible au contexte du secteur d'activité
7. [LiveAgent](https://fr.getapp.ca/software/91301/liveagent) — 4.7/5 (1789 reviews) — Un excellent service client commence avec le meilleur logiciel d'assistance
8. [Talkdesk](https://fr.getapp.ca/software/100659/talkdesk) — 4.5/5 (734 reviews) — C'est le premier logiciel pour centre d'appels basé sur le cloud au monde.
9. [Birdeye](https://fr.getapp.ca/software/112535/birdeye) — 4.7/5 (707 reviews) — Gestion de la réputation en ligne
10. [Lime Connect](https://fr.getapp.ca/software/90636/userlike-live-chat) — 4.6/5 (649 reviews) — Aidez vos clients quand c'est important, où c'est important.
11. [Tidio](https://fr.getapp.ca/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Communicateur pour les entreprises avec chat en direct, messagerie et e-mail en un seul endroit.
12. [NiCE CXone](https://fr.getapp.ca/software/8391/incontact-call-center-software) — 4.2/5 (582 reviews) — Logiciel Cloud Contact Center
13. [Smartsupp live chat](https://fr.getapp.ca/software/101363/smartsupp-live-chat) — 4.6/5 (343 reviews) — Discussion en direct gratuite avec enregistrement des visiteurs et nombre illimité d'agents.
14. [Front](https://fr.getapp.ca/software/102177/front) — 4.5/5 (291 reviews) — Logiciel de messagerie et boîte de réception partagée pour les équipes
15. [Yonyx](https://fr.getapp.ca/software/91207/agi-self-service) — 4.7/5 (259 reviews) — Guides interactifs pour le service client pilotés par l'arbre de décision
16. [Help Scout](https://fr.getapp.ca/software/90462/help-scout) — 4.6/5 (226 reviews) — Service d'assistance hébergé dans le web conçu pour une meilleure expérience client
17. [Issuetrak](https://fr.getapp.ca/software/101433/issuetrak) — 4.6/5 (205 reviews) — Logiciel de suivi des problèmes pour le service d'assistance et le service client
18. [HelpCrunch](https://fr.getapp.ca/software/110489/helpcrunch) — 4.8/5 (195 reviews) — Chat en direct, automatisation des e-mails et helpdesk pour le support et les ventes
19. [Vivantio](https://fr.getapp.ca/software/91516/vivantio) — 4.3/5 (178 reviews) — Logiciel pour centres de services fiable, crédible et souple
20. [Kayako](https://fr.getapp.ca/software/8789/kayako) — 4.0/5 (176 reviews) — Plateforme de service client unifiée
21. [Freshchat](https://fr.getapp.ca/software/106095/freshchat) — 4.2/5 (173 reviews) — Logiciel de chat en ligne pour la messagerie moderne
22. [Hiver](https://fr.getapp.ca/software/20502/hiver) — 4.7/5 (148 reviews) — Gérez le support client et les leads commerciaux directement depuis Gmail.
23. [Lime CRM](https://fr.getapp.ca/software/2038799/lime) — 4.3/5 (145 reviews) — Un CRM visuel et convivial adapté à vos besoins
24. [UJET](https://fr.getapp.ca/software/110527/ujet) — 4.6/5 (140 reviews) — Plateforme d'interaction et de support client avec intégration CRM
25. [Supportbench](https://fr.getapp.ca/software/105673/supportbench) — 4.8/5 (131 reviews) — Système tout-en-un de cas d'assistance pour le support technique et le support client

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Suivant: [Page suivante](https://fr.getapp.ca/directory/562/customer-support/pricing/free/software?page=2)

## Catégories connexes

- [Plateformes de service client](https://fr.getapp.ca/directory/231/customer-service/software)
- [Logiciels de gestion des cas d'assistance](https://fr.getapp.ca/directory/3479/it-ticketing-systems/software)
- [Logiciels de bases de connaissances](https://fr.getapp.ca/directory/2823/knowledge-base/software)
- [Logiciels de support informatique](https://fr.getapp.ca/directory/287/help-desk-ticketing/software)
- [Logiciels CEM (Customer Experience Software)](https://fr.getapp.ca/directory/601/customer-experience/software)

## Liens

- [Afficher sur GetApp](https://fr.getapp.ca/directory/562/customer-support/software)
- [Toutes les catégories](https://fr.getapp.ca/directory)

-----

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