---
description: Logiciels CRM gratuits : découvrez les outils les plus demandés. Comparez les fonctionnalités, les avis des utilisateurs, les prix et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Logiciels CRM - Meilleurs logiciels et outils gratuits | GetApp Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels CRM gratuits](https://fr.getapp.ca/directory/562/customer-support/software)

# Logiciels CRM

Canonical: https://fr.getapp.ca/directory/562/customer-support/software

Page : 1/5\
Suivant: [Page suivante](https://fr.getapp.ca/directory/562/customer-support/pricing/free/software?page=2)

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## Produits

1. [Zoho Desk](https://fr.getapp.ca/software/10036/zoho-desk) — 4.5/5 (2212 reviews) — Le premier logiciel helpdesk sensible au contexte du secteur d'activité
2. [Freshdesk](https://fr.getapp.ca/software/10317/freshdesk) — 4.5/5 (3425 reviews) — Logiciel d'assistance à la clientèle
3. [Text](https://fr.getapp.ca/software/2082384/text-app) — 4.7/5 (28 reviews) — Un service client optimisé par IA sur une plateforme simple
4. [Intercom](https://fr.getapp.ca/software/91379/intercom) — 4.5/5 (1133 reviews) — Plateforme de messagerie client pour les ventes, le marketing et l'assistance
5. [Fin](https://fr.getapp.ca/software/2082142/fin) — 4.6/5 (14 reviews) — Agent cloud optimisé par IA pour le service client
6. [RenewityRMA](https://fr.getapp.ca/software/129219/renewityrma) — 4.9/5 (10 reviews) — Une solution de gestion des retours et de suivi des services produit
7. [CoSupport AI](https://fr.getapp.ca/software/2073083/cosupport-ai) — 5.0/5 (10 reviews) — Un copilote s’appuyant sur l’IA générative conçu pour la croissance du support client.
8. [SparrowDesk](https://fr.getapp.ca/software/2083140/sparrowdesk) (0 reviews) — Résolvez 60 % des tickets automatiquement avec Zoona AI
9. [Zendesk Suite](https://fr.getapp.ca/software/9448/zendesk) — 4.4/5 (4079 reviews) — Le support client rapide et efficace
10. [LiveAgent](https://fr.getapp.ca/software/91301/liveagent) — 4.7/5 (1781 reviews) — Un excellent service client commence avec le meilleur logiciel d'assistance
11. [Birdeye](https://fr.getapp.ca/software/112535/birdeye) — 4.7/5 (704 reviews) — Gestion de la réputation en ligne
12. [Lime Connect](https://fr.getapp.ca/software/90636/userlike-live-chat) — 4.6/5 (647 reviews) — Aidez vos clients quand c'est important, où c'est important.
13. [Tidio](https://fr.getapp.ca/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Communicateur pour les entreprises avec chat en direct, messagerie et e-mail en un seul endroit.
14. [NiCE CXone](https://fr.getapp.ca/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Logiciel Cloud Contact Center
15. [Smartsupp live chat](https://fr.getapp.ca/software/101363/smartsupp-live-chat) — 4.6/5 (343 reviews) — Discussion en direct gratuite avec enregistrement des visiteurs et nombre illimité d'agents.
16. [Front](https://fr.getapp.ca/software/102177/front) — 4.5/5 (286 reviews) — Logiciel de messagerie et boîte de réception partagée pour les équipes
17. [Yonyx](https://fr.getapp.ca/software/91207/agi-self-service) — 4.7/5 (258 reviews) — Guides interactifs pour le service client pilotés par l'arbre de décision
18. [Help Scout](https://fr.getapp.ca/software/90462/help-scout) — 4.6/5 (226 reviews) — Service d'assistance hébergé dans le web conçu pour une meilleure expérience client
19. [Tempo Timesheets](https://fr.getapp.ca/software/120439/tempo) — 4.3/5 (223 reviews) — Logiciel de gestion du temps pour Jira
20. [Issuetrak](https://fr.getapp.ca/software/101433/issuetrak) — 4.6/5 (205 reviews) — Logiciel de suivi des problèmes pour le service d'assistance et le service client
21. [HelpCrunch](https://fr.getapp.ca/software/110489/helpcrunch) — 4.8/5 (195 reviews) — Chat en direct, automatisation des e-mails et helpdesk pour le support et les ventes
22. [Vivantio](https://fr.getapp.ca/software/91516/vivantio) — 4.3/5 (178 reviews) — Logiciel pour centres de services fiable, crédible et souple
23. [Kayako](https://fr.getapp.ca/software/8789/kayako) — 4.0/5 (176 reviews) — Plateforme de service client unifiée
24. [Hiver](https://fr.getapp.ca/software/20502/hiver) — 4.7/5 (147 reviews) — Gérez le support client et les leads commerciaux directement depuis Gmail.
25. [UJET](https://fr.getapp.ca/software/110527/ujet) — 4.6/5 (140 reviews) — Plateforme d'interaction et de support client avec intégration CRM

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Suivant: [Page suivante](https://fr.getapp.ca/directory/562/customer-support/pricing/free/software?page=2)

## Catégories connexes

- [Logiciels de chat (clavardage)](https://fr.getapp.ca/directory/561/live-chat/software)
- [Outils de relation client](https://fr.getapp.ca/directory/650/customer-engagement/software)
- [Logiciels CCM (Customer Communications Management)](https://fr.getapp.ca/directory/1139/customer-communications-management/software)
- [Logiciels de bases de connaissances](https://fr.getapp.ca/directory/2823/knowledge-base/software)
- [Logiciels de support informatique](https://fr.getapp.ca/directory/287/help-desk-ticketing/software)

## Liens

- [Afficher sur GetApp](https://fr.getapp.ca/directory/562/customer-support/software)
- [Toutes les catégories](https://fr.getapp.ca/directory)

-----

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