---
description: Logiciels de gestion du personnel pour call center - Découvrez les meilleurs outils. Comparez les fonctionnalités, les avis des utilisateurs, les prix, les types de licences et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Logiciels de gestion du personnel pour call center - Meilleurs outils et prix | GetApp Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de gestion du personnel pour call center](https://fr.getapp.ca/directory/3707/call-center-workforce-management/software)

# Logiciels de gestion du personnel pour call center

Canonical: https://fr.getapp.ca/directory/3707/call-center-workforce-management/software

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## Produits

1. [Dynamics 365](https://fr.getapp.ca/software/90844/dynamics-365) — 4.4/5 (5860 reviews) — Logiciel ERP
2. [Bitrix24](https://fr.getapp.ca/software/90602/bitrix24) — 4.2/5 (1005 reviews) — Bitrix24 est destiné aux PME et aux grandes entreprises. Le produit convient également aux équipes distantes qui veulent rester en contact et collaborer efficacement.
3. [Salesforce Service Cloud](https://fr.getapp.ca/software/91754/salesforce) — 4.5/5 (832 reviews) — Offrez un service client d'excellence
4. [Talkdesk](https://fr.getapp.ca/software/100659/talkdesk) — 4.5/5 (734 reviews) — C'est le premier logiciel pour centre d'appels basé sur le cloud au monde.
5. [NiCE CXone](https://fr.getapp.ca/software/8391/incontact-call-center-software) — 4.2/5 (582 reviews) — Logiciel Cloud Contact Center
6. [Gong](https://fr.getapp.ca/software/115403/gong-io) — 4.8/5 (561 reviews) — Technologie de conversation et de renseignement pour les équipes de vente
7. [Guesty Lite](https://fr.getapp.ca/software/111047/your-porter-app) — 4.7/5 (548 reviews) — Gérer une entreprise de location n'est pas chose aisée. Guesty vous facilite la tâche.
8. [Five9](https://fr.getapp.ca/software/91276/five9) — 4.2/5 (487 reviews) — Logiciel cloud pour centre d'appels et call center
9. [Salesforce Platform](https://fr.getapp.ca/software/91487/app-cloud) — 4.4/5 (407 reviews) — Développez vos applications métiers
10. [Kixie PowerCall & SMS](https://fr.getapp.ca/software/104961/kixie-powercall) — 4.6/5 (295 reviews) — Le moyen le plus rapide de passer davantage d'appels de vente.
11. [Genesys Cloud CX](https://fr.getapp.ca/software/104597/genesys-cloud) — 4.3/5 (269 reviews) — Centre de contact omnicanal dans le Cloud
12. [RingCX](https://fr.getapp.ca/software/105435/ringcentral-contact-center) — 4.2/5 (263 reviews) — Il s'agit la solution collaborative de call center du secteur.
13. [Calabrio ONE](https://fr.getapp.ca/software/2073149/calabrio-one-suite) — 4.5/5 (263 reviews) — Un logiciel complet de gestion des performances pour les centres d'appels
14. [Insightful](https://fr.getapp.ca/software/101651/Insightful) — 4.8/5 (253 reviews) — Logiciel de surveillance des salariés et application de gestion du temps
15. [Aspect Workforce](https://fr.getapp.ca/software/106735/alvaria) — 4.2/5 (251 reviews) — Gestion des effectifs sur site, hébergée ou dans le cloud
16. [JustCall](https://fr.getapp.ca/software/2047760/justcall) — 4.1/5 (225 reviews) — Logiciel de sondage par SMS pour les secteurs de la santé et de l'e-commerce
17. [Squaretalk](https://fr.getapp.ca/software/106691/squaretalk-matrix) — 4.8/5 (127 reviews) — La solution DeskForce pour améliorer les performances des agents
18. [ZIWO](https://fr.getapp.ca/software/131291/ziwo) — 4.6/5 (110 reviews) — Outil de centre d'appels basé sur API avec agents virtuels et réels.
19. [Playvox](https://fr.getapp.ca/software/108425/playvox) — 4.8/5 (109 reviews) — Logiciel d'assurance qualité pour les équipes du service client.
20. [Amazon Connect](https://fr.getapp.ca/software/2057092/amazon-connect) — 4.5/5 (96 reviews) — Solution de centre d'appels omnicanal évolutive
21. [Sprinklr](https://fr.getapp.ca/software/100180/sprinklr-platform) — 4.2/5 (94 reviews) — Gestion des réseaux sociaux, analyse sociale et planification stratégique
22. [CxEngage](https://fr.getapp.ca/software/111735/lifesize) — 4.4/5 (91 reviews) — Plateforme de conférence vidéo, audio et web
23. [Assembled](https://fr.getapp.ca/software/2058183/assembled) — 4.7/5 (85 reviews) — Une plateforme de gestion du personnel
24. [Modjo](https://fr.getapp.ca/software/2047976/modjo) — 4.7/5 (60 reviews) — Un logiciel d'intelligence conversationnelle pour les équipes commerciales.
25. [TCN](https://fr.getapp.ca/software/115551/tcn) — 4.5/5 (59 reviews) — Une solution cloud pour call center.

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## Catégories connexes

- [Plateformes de service client](https://fr.getapp.ca/directory/231/customer-service/software)
- [Logiciels d'enregistrement des appels](https://fr.getapp.ca/directory/935/call-recording/software)
- [Systèmes téléphoniques](https://fr.getapp.ca/directory/294/telephony/software)
- [Logiciels pour centre d'appel](https://fr.getapp.ca/directory/275/call-center/software)
- [Logiciels numérotation automatique](https://fr.getapp.ca/directory/1067/auto-dialer/software)

## Liens

- [Afficher sur GetApp](https://fr.getapp.ca/directory/3707/call-center-workforce-management/software)
- [Toutes les catégories](https://fr.getapp.ca/directory)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
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| en | <https://www.getapp.com/all-software/call-center-workforce-management/> |
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| en-AU | <https://www.getapp.com.au/directory/3707/call-center-workforce-management/software> |
| en-CA | <https://www.getapp.ca/directory/3707/call-center-workforce-management/software> |
| en-GB | <https://www.getapp.co.uk/directory/3707/call-center-workforce-management/software> |
| en-IE | <https://www.getapp.ie/directory/3707/call-center-workforce-management/software> |
| en-NZ | <https://www.getapp.co.nz/directory/3707/call-center-workforce-management/software> |
| en-SG | <https://www.getapp.sg/directory/3707/call-center-workforce-management/software> |
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| es-CL | <https://www.getapp.cl/directory/3707/call-center-workforce-management/software> |
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| es-MX | <https://www.getapp.com.mx/directory/3707/call-center-workforce-management/software> |
| fr | <https://www.getapp.fr/directory/3707/call-center-workforce-management/software> |
| fr-BE | <https://fr.getapp.be/directory/3707/call-center-workforce-management/software> |
| fr-CA | <https://fr.getapp.ca/directory/3707/call-center-workforce-management/software> |
| nl | <https://www.getapp.nl/directory/3707/call-center-workforce-management/software> |
| nl-BE | <https://www.getapp.be/directory/3707/call-center-workforce-management/software> |
| pt | <https://www.getapp.com.br/directory/3707/call-center-workforce-management/software> |
| pt-PT | <https://www.getapp.pt/directory/3707/call-center-workforce-management/software> |

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