---
description: Outils ITSM (Information Technology Service Management) - Découvrez les meilleurs outils. Comparez les fonctionnalités, les avis des utilisateurs, les prix, les types de licences et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Outils ITSM (Information Technology Service Management) - Meilleurs outils et prix | GetApp Canada 2026
---

Breadcrumb: [Accueil](/) > [Outils ITSM (Information Technology Service Management)](https://fr.getapp.ca/directory/292/it-service-management-itsm/software)

# Outils ITSM (Information Technology Service Management)

Canonical: https://fr.getapp.ca/directory/292/it-service-management-itsm/software

Page : 1/5\
Suivant: [Page suivante](https://fr.getapp.ca/directory/292/it-service-management-itsm/software?page=2)

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## Produits

1. [Vivantio](https://fr.getapp.ca/software/91516/vivantio) — 4.3/5 (178 reviews) — Logiciel pour centres de services fiable, crédible et souple
2. [SysAid](https://fr.getapp.ca/software/90863/sysaid) — 4.5/5 (523 reviews) — Logiciel de support client et gestion IT
3. [Freshservice](https://fr.getapp.ca/software/91351/freshservice) — 4.6/5 (803 reviews) — Centre de service IT conforme à l'ITIL
4. [Xurrent](https://fr.getapp.ca/software/10366/itrp) — 4.7/5 (27 reviews) — SIAM et ITSM pour les organisations multinationales
5. [InvGate Service Management](https://fr.getapp.ca/software/101213/service-desk) — 4.6/5 (108 reviews) — Logiciel de centre de service informatique
6. [TeamViewer ONE](https://fr.getapp.ca/software/90948/teamviewer) — 4.6/5 (11641 reviews) — Assistance à distance, accès à distance et logiciel de gestion de réunions à distance.
7. [Zendesk Suite](https://fr.getapp.ca/software/9448/zendesk) — 4.4/5 (4094 reviews) — Le support client rapide et efficace
8. [Freshdesk](https://fr.getapp.ca/software/10317/freshdesk) — 4.5/5 (3486 reviews) — Logiciel d'assistance à la clientèle
9. [ManageEngine Endpoint Central](https://fr.getapp.ca/software/103857/manageengine-desktop-central) — 4.6/5 (1876 reviews) — Logiciel de gestion des correctifs et des appareils mobiles et de bureau
10. [Zoho Assist](https://fr.getapp.ca/software/9913/zoho-assist) — 4.7/5 (1495 reviews) — Assistance à distance instantanée. Accès à distance sans surveillance.
11. [GitLab](https://fr.getapp.ca/software/112635/gitlab) — 4.6/5 (1227 reviews) — Gestion complète du cycle de vie de DevOps
12. [TeamSupport](https://fr.getapp.ca/software/8670/teamsupport) — 4.5/5 (850 reviews) — Logiciel pour support client B2B
13. [Salesforce Service Cloud](https://fr.getapp.ca/software/91754/salesforce) — 4.5/5 (832 reviews) — Offrez un service client d'excellence
14. [JIRA Service Management](https://fr.getapp.ca/software/91811/jira-service-management) — 4.5/5 (779 reviews) — Un centre de service extrêmement simple construit sur Jira.
15. [SolarWinds Service Desk](https://fr.getapp.ca/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — Logiciel de centre de services informatique et de gestion d'actifs
16. [Remote Monitoring and Management](https://fr.getapp.ca/software/102017/atera) — 4.5/5 (461 reviews) — La meilleure solution RMM tout-en-un pour les MSP et les services IT
17. [Supremo Remote Desktop](https://fr.getapp.ca/software/132559/supremo-remote-desktop) — 4.7/5 (447 reviews) — Solution d'assistance à distance et de gestion des postes de travail
18. [FixMe.IT](https://fr.getapp.ca/software/2336/fixme-it) — 4.8/5 (389 reviews) — Un logiciel d'assistance à distance toujours opératif
19. [ServiceNow](https://fr.getapp.ca/software/9156/servicenow) — 4.5/5 (361 reviews) — Solutions cloud pour les services informatiques d'entreprise
20. [IT Glue](https://fr.getapp.ca/software/113707/itglue) — 4.6/5 (342 reviews) — Plateforme de gestion des documents informatiques conforme à la norme SOC 2
21. [Pipefy](https://fr.getapp.ca/software/107957/pipefy) — 4.6/5 (325 reviews) — Gestion des processus métier (BPM (Business Process Management)) transversale et automatisation
22. [Pulseway](https://fr.getapp.ca/software/101507/pulseway) — 4.7/5 (312 reviews) — Gestion IT
23. [NinjaOne](https://fr.getapp.ca/software/108129/ninjaone) — 4.7/5 (298 reviews) — Automatisez les tâches IT les plus complexes avec NinjaOne
24. [ConnectWise PSA](https://fr.getapp.ca/software/100721/connectwise-manage) — 4.1/5 (283 reviews) — Plateforme de gestion d'entreprise pour le secteur informatique
25. [Yonyx](https://fr.getapp.ca/software/91207/agi-self-service) — 4.7/5 (259 reviews) — Guides interactifs pour le service client pilotés par l'arbre de décision

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Suivant: [Page suivante](https://fr.getapp.ca/directory/292/it-service-management-itsm/software?page=2)

## Catégories connexes

- [Plateformes de service client](https://fr.getapp.ca/directory/231/customer-service/software)
- [Logiciels de gestion des cas d'assistance](https://fr.getapp.ca/directory/3479/it-ticketing-systems/software)
- [Logiciels de bases de connaissances](https://fr.getapp.ca/directory/2823/knowledge-base/software)
- [Logiciels de support informatique](https://fr.getapp.ca/directory/287/help-desk-ticketing/software)
- [Logiciels de gestion des services d'assistance](https://fr.getapp.ca/directory/580/issue-tracking/software)

## Liens

- [Afficher sur GetApp](https://fr.getapp.ca/directory/292/it-service-management-itsm/software)
- [Toutes les catégories](https://fr.getapp.ca/directory)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.getapp.de/directory/292/it-service-management-itsm/software> |
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| en | <https://www.getapp.com/customer-service-support-software/it-service-management-itsm/> |
| en-AE | <https://www.getapp.ae/directory/292/it-service-management-itsm/software> |
| en-AU | <https://www.getapp.com.au/directory/292/it-service-management-itsm/software> |
| en-CA | <https://www.getapp.ca/directory/292/it-service-management-itsm/software> |
| en-GB | <https://www.getapp.co.uk/directory/292/it-service-management-itsm/software> |
| en-IE | <https://www.getapp.ie/directory/292/it-service-management-itsm/software> |
| en-NZ | <https://www.getapp.co.nz/directory/292/it-service-management-itsm/software> |
| en-SG | <https://www.getapp.sg/directory/292/it-service-management-itsm/software> |
| en-ZA | <https://www.getapp.za.com/directory/292/it-service-management-itsm/software> |
| es | <https://www.getapp.es/directory/292/it-service-management-itsm/software> |
| es-CL | <https://www.getapp.cl/directory/292/it-service-management-itsm/software> |
| es-CO | <https://www.getapp.com.co/directory/292/it-service-management-itsm/software> |
| es-MX | <https://www.getapp.com.mx/directory/292/it-service-management-itsm/software> |
| fr | <https://www.getapp.fr/directory/292/it-service-management-itsm/software> |
| fr-BE | <https://fr.getapp.be/directory/292/it-service-management-itsm/software> |
| fr-CA | <https://fr.getapp.ca/directory/292/it-service-management-itsm/software> |
| nl | <https://www.getapp.nl/directory/292/it-service-management-itsm/software> |
| nl-BE | <https://www.getapp.be/directory/292/it-service-management-itsm/software> |
| pt | <https://www.getapp.com.br/directory/292/it-service-management-itsm/software> |
| pt-PT | <https://www.getapp.pt/directory/292/it-service-management-itsm/software> |

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