---
description: Outils ITSM (Information Technology Service Management) pour Mac : liste gratuite des meilleurs outils. Comparez les fonctionnalités, les avis des utilisateurs, les prix, les types de licences et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Outils ITSM (Information Technology Service Management) pour Mac - Meilleurs outils et éditeurs de logiciels | GetApp Canada 2026
---

Breadcrumb: [Accueil](/) > [Outils ITSM (Information Technology Service Management) pour Mac](https://fr.getapp.ca/directory/292/it-service-management-itsm/software)

# Outils ITSM (Information Technology Service Management)

Canonical: https://fr.getapp.ca/directory/292/it-service-management-itsm/software

Page : 1/3\
Suivant: [Page suivante](https://fr.getapp.ca/directory/292/it-service-management-itsm/deployment-options/mac/software?page=2)

-----

## Produits

1. [NinjaOne](https://fr.getapp.ca/software/108129/ninjarmm) — 4.7/5 (288 reviews) — Automatisez les tâches IT les plus complexes avec NinjaOne
2. [InvGate Service Management](https://fr.getapp.ca/software/101213/service-desk) — 4.6/5 (108 reviews) — Logiciel de centre de service informatique
3. [SysAid](https://fr.getapp.ca/software/90863/sysaid) — 4.5/5 (519 reviews) — Logiciel de support client et gestion IT
4. [Xurrent](https://fr.getapp.ca/software/10366/itrp) — 4.7/5 (27 reviews) — SIAM et ITSM pour les organisations multinationales
5. [TeamViewer ONE](https://fr.getapp.ca/software/90948/teamviewer) — 4.6/5 (11626 reviews) — Assistance à distance, accès à distance et logiciel de gestion de réunions à distance.
6. [ManageEngine Endpoint Central](https://fr.getapp.ca/software/103857/manageengine-desktop-central) — 4.6/5 (1645 reviews) — Logiciel de gestion des correctifs et des appareils mobiles et de bureau
7. [Zoho Assist](https://fr.getapp.ca/software/9913/zoho-assist) — 4.7/5 (1406 reviews) — Assistance à distance instantanée. Accès à distance sans surveillance.
8. [TeamSupport](https://fr.getapp.ca/software/8670/teamsupport) — 4.5/5 (848 reviews) — Logiciel pour support client B2B
9. [Salesforce Service Cloud](https://fr.getapp.ca/software/91754/salesforce-1-service-cloud) — 4.5/5 (824 reviews) — Offrez un service client d'excellence
10. [JIRA Service Management](https://fr.getapp.ca/software/91811/jira-service-management) — 4.5/5 (770 reviews) — Un centre de service extrêmement simple construit sur Jira.
11. [SolarWinds Service Desk](https://fr.getapp.ca/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — Logiciel de centre de services informatique et de gestion d'actifs
12. [Atera](https://fr.getapp.ca/software/102017/atera) — 4.5/5 (448 reviews) — La meilleure solution RMM tout-en-un pour les MSP et les services IT
13. [Supremo Remote Desktop](https://fr.getapp.ca/software/132559/supremo-remote-desktop) — 4.7/5 (447 reviews) — Solution d'assistance à distance et de gestion des postes de travail
14. [ServiceNow](https://fr.getapp.ca/software/9156/servicenow) — 4.5/5 (348 reviews) — Solutions cloud pour les services informatiques d'entreprise
15. [Pipefy](https://fr.getapp.ca/software/107957/pipefy) — 4.6/5 (321 reviews) — Gestion des processus métier (BPM (Business Process Management)) transversale et automatisation
16. [Pulseway](https://fr.getapp.ca/software/101507/pulseway) — 4.7/5 (310 reviews) — Gestion IT
17. [ConnectWise PSA](https://fr.getapp.ca/software/100721/connectwise-manage) — 4.1/5 (275 reviews) — Plateforme de gestion d'entreprise pour le secteur informatique
18. [Yonyx](https://fr.getapp.ca/software/91207/agi-self-service) — 4.7/5 (258 reviews) — Guides interactifs pour le service client pilotés par l'arbre de décision
19. [N-central](https://fr.getapp.ca/software/1999255/solarwinds-n-central) — 4.2/5 (253 reviews) — Un logiciel RMM (Remote Monitoring and Management) installé et hébergé pour les MSP (Managed Services Provider)
20. [Action1](https://fr.getapp.ca/software/2048001/action1-rmm) — 4.9/5 (237 reviews) — Plateforme de gestion des correctifs basée sur les risques.
21. [Tempo Timesheets](https://fr.getapp.ca/software/120439/tempo) — 4.3/5 (223 reviews) — Logiciel de gestion du temps pour Jira
22. [LogMeIn Resolve](https://fr.getapp.ca/software/2055969/goto-resolve) — 4.4/5 (214 reviews) — Logiciel d'assistance informatique tout-en-un
23. [Kaseya VSA](https://fr.getapp.ca/software/91114/kaseya-vsa) — 4.0/5 (206 reviews) — Logiciel de gestion de systèmes informatiques
24. [Issuetrak](https://fr.getapp.ca/software/101433/issuetrak) — 4.6/5 (205 reviews) — Logiciel de suivi des problèmes pour le service d'assistance et le service client
25. [N-sight RMM](https://fr.getapp.ca/software/109249/solarwinds-msp-rmm) — 4.3/5 (197 reviews) — Plateforme de surveillance à distance et de gestion

-----

Page : 1/3\
Suivant: [Page suivante](https://fr.getapp.ca/directory/292/it-service-management-itsm/deployment-options/mac/software?page=2)

## Catégories connexes

- [Logiciels de gestion des ressources informatiques](https://fr.getapp.ca/directory/325/it-asset-management/software)
- [Logiciels de gestion des cas d'assistance](https://fr.getapp.ca/directory/3479/it-ticketing-systems/software)
- [Logiciels d'infogérance](https://fr.getapp.ca/directory/645/managed-service-providers-msp/software)
- [Solutions de gestion des services informatiques](https://fr.getapp.ca/directory/1049/it-service/software)
- [Logiciels pour centres de services](https://fr.getapp.ca/directory/1249/service-desk/software)

## Liens

- [Afficher sur GetApp](https://fr.getapp.ca/directory/292/it-service-management-itsm/software)
- [Toutes les catégories](https://fr.getapp.ca/directory)

-----

## Données structurées

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Comparez et évaluez des logiciels pour PME. GetApp Canada regroupe des offres de logiciels, des applications SaaS et infonuagiques ainsi que des avis d'utilisateurs.","email":"info@fr.getapp.ca","url":"https://fr.getapp.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://fr.getapp.ca/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"GetApp Canada","url":"https://fr.getapp.ca/","@id":"https://fr.getapp.ca/#website","@type":"WebSite","publisher":{"@id":"https://fr.getapp.ca/#organization"},"potentialAction":{"query":"required","target":"https://fr.getapp.ca/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Outils ITSM (Information Technology Service Management)","description":"Outils ITSM (Information Technology Service Management) pour Mac : liste gratuite des meilleurs outils. Comparez les fonctionnalités, les avis des utilisateurs, les prix, les types de licences et les démos gratuites.","url":"https://fr.getapp.ca/directory/292/it-service-management-itsm/deployment-options/mac/software","about":{"@id":"https://fr.getapp.ca/directory/292/it-service-management-itsm/deployment-options/mac/software#itemlist"},"breadcrumb":{"@id":"https://fr.getapp.ca/directory/292/it-service-management-itsm/deployment-options/mac/software#breadcrumblist"},"@id":"https://fr.getapp.ca/directory/292/it-service-management-itsm/deployment-options/mac/software#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://fr.getapp.ca/directory/292/it-service-management-itsm/deployment-options/mac/software#itemlist"},"isPartOf":{"@id":"https://fr.getapp.ca/#website"},"publisher":{"@id":"https://fr.getapp.ca/#organization"},"inLanguage":"fr-CA"},{"@id":"https://fr.getapp.ca/directory/292/it-service-management-itsm/deployment-options/mac/software#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Accueil","position":1,"item":"/","@type":"ListItem"},{"name":"Outils ITSM (Information Technology Service Management) pour Mac","position":2,"item":"https://fr.getapp.ca/directory/292/it-service-management-itsm/software","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Outils ITSM (Information Technology Service Management) pour Mac - Meilleurs outils et éditeurs de logiciels | GetApp Canada 2026","@context":"https://schema.org","@id":"https://fr.getapp.ca/directory/292/it-service-management-itsm/deployment-options/mac/software#itemlist","@type":"ItemList","itemListElement":[{"name":"NinjaOne","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/803a0498-8e27-4565-a80f-af93af1c6fc1.png","url":"https://fr.getapp.ca/software/108129/ninjarmm","@type":"ListItem"},{"name":"InvGate Service Management","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3d4b5a87-913f-40c6-b18f-9f7fdae9c8bb.png","url":"https://fr.getapp.ca/software/101213/service-desk","@type":"ListItem"},{"name":"SysAid","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5371c4a5-c71b-4516-9072-39317a7f7ead.png","url":"https://fr.getapp.ca/software/90863/sysaid","@type":"ListItem"},{"name":"Xurrent","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0b33163e-efd2-46a0-b5dd-1150bf7bb9ce.png","url":"https://fr.getapp.ca/software/10366/itrp","@type":"ListItem"},{"name":"TeamViewer ONE","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/475c5739-e3c4-4b32-87f5-9faef564c4ae.png","url":"https://fr.getapp.ca/software/90948/teamviewer","@type":"ListItem"},{"name":"ManageEngine Endpoint Central","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c6184cd6-5264-4608-a681-054651cd40bd.png","url":"https://fr.getapp.ca/software/103857/manageengine-desktop-central","@type":"ListItem"},{"name":"Zoho Assist","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f6275ea1-8489-4f86-a030-526d3e2ae20e.jpeg","url":"https://fr.getapp.ca/software/9913/zoho-assist","@type":"ListItem"},{"name":"TeamSupport","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e85270b5-16e7-4c93-8837-afe44de85442.png","url":"https://fr.getapp.ca/software/8670/teamsupport","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://fr.getapp.ca/software/91754/salesforce-1-service-cloud","@type":"ListItem"},{"name":"JIRA Service Management","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://fr.getapp.ca/software/91811/jira-service-management","@type":"ListItem"},{"name":"SolarWinds Service Desk","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3cfa33a-2a5e-4924-a8c8-2eb0c667ae94.jpeg","url":"https://fr.getapp.ca/software/1336/solarwinds-service-desk","@type":"ListItem"},{"name":"Atera","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dacd0af6-7ea8-4ce0-a12e-5cb4ff7a8377.jpeg","url":"https://fr.getapp.ca/software/102017/atera","@type":"ListItem"},{"name":"Supremo Remote Desktop","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a8986544-a070-4ca9-9782-7b69e075ca3e.png","url":"https://fr.getapp.ca/software/132559/supremo-remote-desktop","@type":"ListItem"},{"name":"ServiceNow","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/40dc26ae-d0a2-4d6b-b110-865b0d6025bf.png","url":"https://fr.getapp.ca/software/9156/servicenow","@type":"ListItem"},{"name":"Pipefy","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a32dadef-fa91-4fac-b3a8-b303d731d7f2.png","url":"https://fr.getapp.ca/software/107957/pipefy","@type":"ListItem"},{"name":"Pulseway","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/24b6d480-8e57-4dff-ba99-2da2a610b851.png","url":"https://fr.getapp.ca/software/101507/pulseway","@type":"ListItem"},{"name":"ConnectWise PSA","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/10b90bed-19f8-42a1-9a8c-7013628708dc.png","url":"https://fr.getapp.ca/software/100721/connectwise-manage","@type":"ListItem"},{"name":"Yonyx","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5b307d20-0f07-43d7-ab02-81646f8bb34c.png","url":"https://fr.getapp.ca/software/91207/agi-self-service","@type":"ListItem"},{"name":"N-central","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b770e219-49a7-4970-b909-ca635f1315da.png","url":"https://fr.getapp.ca/software/1999255/solarwinds-n-central","@type":"ListItem"},{"name":"Action1","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/19f5bef0-ac2a-4917-90ca-380c51f1788a.png","url":"https://fr.getapp.ca/software/2048001/action1-rmm","@type":"ListItem"},{"name":"Tempo Timesheets","position":21,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e8b9fa6f-299a-4064-9622-1d4f48a14d09.png","url":"https://fr.getapp.ca/software/120439/tempo","@type":"ListItem"},{"name":"LogMeIn Resolve","position":22,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3d657b2f-9729-423d-8d7b-9fbb65196d42.png","url":"https://fr.getapp.ca/software/2055969/goto-resolve","@type":"ListItem"},{"name":"Kaseya VSA","position":23,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9bc82e8c-1253-4071-b558-d183c4fc5016.png","url":"https://fr.getapp.ca/software/91114/kaseya-vsa","@type":"ListItem"},{"name":"Issuetrak","position":24,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1a186550-5793-40c4-be67-463a2afb23ad.jpeg","url":"https://fr.getapp.ca/software/101433/issuetrak","@type":"ListItem"},{"name":"N-sight RMM","position":25,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c1e40c38-00f9-4362-8afd-d3aebfb64676.webp","url":"https://fr.getapp.ca/software/109249/solarwinds-msp-rmm","@type":"ListItem"}],"numberOfItems":25}
</script>