---
description: Logiciels de support informatique - Découvrez les meilleurs outils. Comparez les fonctionnalités, les avis des utilisateurs, les prix, les types de licences et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Logiciels de support informatique - Meilleurs outils et prix | GetApp Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de support informatique](https://fr.getapp.ca/directory/287/help-desk-ticketing/software)

# Logiciels de support informatique

Canonical: https://fr.getapp.ca/directory/287/help-desk-ticketing/software

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Suivant: [Page suivante](https://fr.getapp.ca/directory/287/help-desk-ticketing/software?page=2)

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## Produits

1. [JIRA Service Management](https://fr.getapp.ca/software/91811/jira-service-management) — 4.5/5 (763 reviews) — Un centre de service extrêmement simple construit sur Jira.
2. [Xurrent](https://fr.getapp.ca/software/10366/itrp) — 4.7/5 (27 reviews) — SIAM et ITSM pour les organisations multinationales
3. [Intercom](https://fr.getapp.ca/software/91379/intercom) — 4.5/5 (1131 reviews) — Plateforme de messagerie client pour les ventes, le marketing et l'assistance
4. [SysAid](https://fr.getapp.ca/software/90863/sysaid) — 4.5/5 (511 reviews) — Logiciel de support client et gestion IT
5. [Freshdesk](https://fr.getapp.ca/software/10317/freshdesk) — 4.5/5 (3408 reviews) — Logiciel d'assistance à la clientèle
6. [Freshservice](https://fr.getapp.ca/software/91351/freshservice) — 4.5/5 (685 reviews) — Centre de service IT conforme à l'ITIL
7. [SparrowDesk](https://fr.getapp.ca/software/2083140/sparrowdesk) (0 reviews) — Service d'assistance optimisé par IA pour le support client
8. [Zoho Desk](https://fr.getapp.ca/software/10036/zoho-desk) — 4.5/5 (2211 reviews) — Le premier logiciel helpdesk sensible au contexte du secteur d'activité
9. [Avochato](https://fr.getapp.ca/software/108663/avochato) — 4.7/5 (135 reviews) — Messagerie SMS pour les ventes, l'assistance et équipes opérationnelles
10. [NinjaOne](https://fr.getapp.ca/software/108129/ninjarmm) — 4.7/5 (282 reviews) — Automatisez les tâches IT les plus complexes avec NinjaOne
11. [HubSpot Service Hub](https://fr.getapp.ca/software/119575/hubspot-service-hub) — 4.4/5 (187 reviews) — Solution de service client basée sur le cloud conçue pour les entreprises de toutes tailles
12. [InvGate Service Management](https://fr.getapp.ca/software/101213/service-desk) — 4.6/5 (108 reviews) — Logiciel de centre de service informatique
13. [LiveAgent](https://fr.getapp.ca/software/91301/liveagent) — 4.7/5 (1753 reviews) — Un excellent service client commence avec le meilleur logiciel d'assistance
14. [Text](https://fr.getapp.ca/software/2082384/text-app) — 4.8/5 (5 reviews) — Un service client optimisé par IA sur une plateforme simple
15. [HelpDesk](https://fr.getapp.ca/software/116767/helpdesk) — 4.6/5 (180 reviews) — Logiciel de cas d'assistance pour un support client simplifié
16. [TeamViewer ONE](https://fr.getapp.ca/software/90948/teamviewer) — 4.6/5 (11620 reviews) — Assistance à distance, accès à distance et logiciel de gestion de réunions à distance.
17. [Zendesk Suite](https://fr.getapp.ca/software/9448/zendesk) — 4.4/5 (4072 reviews) — Le support client rapide et efficace
18. [BeyondTrust Remote Support](https://fr.getapp.ca/software/113939/bomgar) — 4.6/5 (2009 reviews) — Logiciel d'accès à distance sécurisé
19. [LiveChat](https://fr.getapp.ca/software/8385/livechat) — 4.6/5 (1715 reviews) — Logiciel de service client Premium pour le chat en direct et bureau d'aide
20. [Odoo](https://fr.getapp.ca/software/102445/odoo) — 4.2/5 (1294 reviews) — CRM open source
21. [Bitrix24](https://fr.getapp.ca/software/90602/bitrix24) — 4.2/5 (984 reviews) — Bitrix24 est destiné aux PME et aux grandes entreprises. Le produit convient également aux équipes distantes qui veulent rester en contact et collaborer efficacement.
22. [EngageBay CRM](https://fr.getapp.ca/software/113999/engagebay-marketing) — 4.7/5 (907 reviews) — Logiciel de ventes intégrées et de marketing pour les équipes en croissance
23. [TeamSupport](https://fr.getapp.ca/software/8670/teamsupport) — 4.5/5 (848 reviews) — Logiciel pour support client B2B
24. [Salesforce Service Cloud](https://fr.getapp.ca/software/91754/salesforce-1-service-cloud) — 4.5/5 (820 reviews) — Offrez un service client d'excellence
25. [ISL Light](https://fr.getapp.ca/software/114883/isl-light) — 4.7/5 (779 reviews) — Logiciel d'assistance à distance et accès distant sans surveillance

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Suivant: [Page suivante](https://fr.getapp.ca/directory/287/help-desk-ticketing/software?page=2)

## Catégories connexes

- [Logiciels de gestion des cas d'assistance](https://fr.getapp.ca/directory/3479/it-ticketing-systems/software)
- [Logiciels de chat (clavardage)](https://fr.getapp.ca/directory/561/live-chat/software)
- [Logiciels pour centres de services](https://fr.getapp.ca/directory/1249/service-desk/software)
- [Logiciels de gestion des services d'assistance](https://fr.getapp.ca/directory/580/issue-tracking/software)
- [Outils de gestion des connaissances](https://fr.getapp.ca/directory/257/knowledge-management/software)

## Liens

- [Afficher sur GetApp](https://fr.getapp.ca/directory/287/help-desk-ticketing/software)
- [Toutes les catégories](https://fr.getapp.ca/directory)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.getapp.de/directory/287/help-desk-ticketing/software> |
| de-AT | <https://www.getapp.at/directory/287/help-desk-ticketing/software> |
| en | <https://www.getapp.com/customer-service-support-software/help-desk-ticketing/> |
| en-AE | <https://www.getapp.ae/directory/287/help-desk-ticketing/software> |
| en-AU | <https://www.getapp.com.au/directory/287/help-desk-ticketing/software> |
| en-CA | <https://www.getapp.ca/directory/287/help-desk-ticketing/software> |
| en-GB | <https://www.getapp.co.uk/directory/287/help-desk-ticketing/software> |
| en-IE | <https://www.getapp.ie/directory/287/help-desk-ticketing/software> |
| en-NZ | <https://www.getapp.co.nz/directory/287/help-desk-ticketing/software> |
| en-SG | <https://www.getapp.sg/directory/287/help-desk-ticketing/software> |
| en-ZA | <https://www.getapp.za.com/directory/287/help-desk-ticketing/software> |
| es | <https://www.getapp.es/directory/287/help-desk-ticketing/software> |
| es-CL | <https://www.getapp.cl/directory/287/help-desk-ticketing/software> |
| es-CO | <https://www.getapp.com.co/directory/287/help-desk-ticketing/software> |
| es-MX | <https://www.getapp.com.mx/directory/287/help-desk-ticketing/software> |
| fr | <https://www.getapp.fr/directory/287/help-desk-ticketing/software> |
| fr-BE | <https://fr.getapp.be/directory/287/help-desk-ticketing/software> |
| fr-CA | <https://fr.getapp.ca/directory/287/help-desk-ticketing/software> |
| nl | <https://www.getapp.nl/directory/287/help-desk-ticketing/software> |
| nl-BE | <https://www.getapp.be/directory/287/help-desk-ticketing/software> |
| pt | <https://www.getapp.com.br/directory/287/help-desk-ticketing/software> |
| pt-PT | <https://www.getapp.pt/directory/287/help-desk-ticketing/software> |

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