---
description: Logiciels de support informatique open source : liste gratuite des meilleurs outils (Canada). Comparez les fonctionnalités, les avis des utilisateurs, les prix, les types de licences et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Logiciels de support informatique open source - Avis et prix - GetApp Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de support informatique open source](https://fr.getapp.ca/directory/287/help-desk-ticketing/software)

# Logiciels de support informatique

Canonical: https://fr.getapp.ca/directory/287/help-desk-ticketing/software

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## Produits

1. [Zoho Desk](https://fr.getapp.ca/software/10036/zoho-desk) — 4.5/5 (2212 reviews) — Le premier logiciel helpdesk sensible au contexte du secteur d'activité
2. [Odoo](https://fr.getapp.ca/software/102445/odoo) — 4.2/5 (1306 reviews) — CRM open source
3. [osTicket](https://fr.getapp.ca/software/10260/osticket) — 4.3/5 (76 reviews) — Système de cas d'assistance client
4. [GLPI](https://fr.getapp.ca/software/2049885/glpi) — 4.5/5 (41 reviews) — GLPI est un logiciel de gestion des services informatiques.
5. [BlueSpice](https://fr.getapp.ca/software/2073273/bluespice) — 4.3/5 (27 reviews) — Gérez les connaissances à la manière Wiki
6. [UVdesk](https://fr.getapp.ca/software/108201/uvdesk) — 4.4/5 (24 reviews) — Solution de support client eCommerce pour votre entreprise
7. [Enghouse eKMS](https://fr.getapp.ca/software/90465/smartsupport) — 4.2/5 (12 reviews) — Plateforme de gestion de bases de connaissances internes et externes et de forums.
8. [Centralpoint](https://fr.getapp.ca/software/111983/centralpoint) — 4.6/5 (9 reviews) — Plateforme d'expérience numérique et solution de gestion de contenu
9. [Request Tracker](https://fr.getapp.ca/software/2035323/request-tracker) — 4.3/5 (3 reviews) — C’est l’outil dont vous avez besoin pour suivre les tâches importantes.
10. [CX Genie](https://fr.getapp.ca/software/2079275/cx-genie) — 4.0/5 (2 reviews) — Logiciel de chatbot optimisé par IA et basé sur le cloud

## Catégories connexes

- [Logiciels de gestion des cas d'assistance](https://fr.getapp.ca/directory/3479/it-ticketing-systems/software)
- [Logiciels de gestion de la qualité](https://fr.getapp.ca/directory/144/quality-management/software)
- [Logiciels pour centres de services](https://fr.getapp.ca/directory/1249/service-desk/software)
- [Logiciels de gestion des services d'assistance](https://fr.getapp.ca/directory/580/issue-tracking/software)
- [Outils de gestion des connaissances](https://fr.getapp.ca/directory/257/knowledge-management/software)

## Liens

- [Afficher sur GetApp](https://fr.getapp.ca/directory/287/help-desk-ticketing/software)
- [Toutes les catégories](https://fr.getapp.ca/directory)

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