---
description: Logiciels de bases de connaissances gratuits : découvrez les outils les plus demandés. Comparez les fonctionnalités, les avis des utilisateurs, les prix et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Logiciels de bases de connaissances - Meilleurs logiciels et outils gratuits | GetApp Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de bases de connaissances gratuits](https://fr.getapp.ca/directory/2823/knowledge-base/software)

# Logiciels de bases de connaissances

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## Produits

1. [Freshdesk](https://fr.getapp.ca/software/10317/freshdesk) — 4.5/5 (3486 reviews) — Logiciel d'assistance à la clientèle
2. [livepro](https://fr.getapp.ca/software/122747/livepro) — 4.8/5 (182 reviews) — Système de gestion des connaissances
3. [Shelf](https://fr.getapp.ca/software/109661/shelf) — 4.8/5 (106 reviews) — Automatisation des connaissances pour votre personnel à distance
4. [Helpjuice](https://fr.getapp.ca/software/105523/helpjuice) — 4.7/5 (104 reviews) — Plateforme cloud de gestion des connaissances
5. [Aha\!](https://fr.getapp.ca/software/106671/aha) — 4.7/5 (565 reviews) — Solution web de gestion de roadmap des produits
6. [TextExpander](https://fr.getapp.ca/software/2035399/textexpander) — 4.7/5 (64 reviews) — Application de productivité pour créer des extraits pour le secteur informatique
7. [Salesforce Sales Cloud](https://fr.getapp.ca/software/90378/salesforce) — 4.4/5 (18812 reviews) — L'application de CRM n° 1
8. [Evernote Teams](https://fr.getapp.ca/software/90383/evernote-business) — 4.4/5 (8254 reviews) — Créez, capturez et accédez aux notes quotidiennes sur les appareils mobiles.
9. [monday AI Work Platform](https://fr.getapp.ca/software/91734/monday-com) — 4.6/5 (6121 reviews) — Enregistrement des visiteurs pour PME, conçu en Belgique
10. [Dynamics 365](https://fr.getapp.ca/software/90844/dynamics-365) — 4.4/5 (5860 reviews) — Logiciel ERP
11. [Connecteam](https://fr.getapp.ca/software/105401/connecteam) — 4.6/5 (5317 reviews) — Générez gratuitement des feuilles de temps et des factures correctes
12. [Zendesk Suite](https://fr.getapp.ca/software/9448/zendesk) — 4.4/5 (4094 reviews) — Le support client rapide et efficace
13. [Confluence](https://fr.getapp.ca/software/90949/confluence) — 4.5/5 (3720 reviews) — Créez, organisez et discutez du travail avec votre équipe
14. [Notion](https://fr.getapp.ca/software/132111/notion) — 4.7/5 (2834 reviews) — Outil de gestion de projets et tâches
15. [Zoho Desk](https://fr.getapp.ca/software/10036/zoho-desk) — 4.5/5 (2216 reviews) — Le premier logiciel helpdesk sensible au contexte du secteur d'activité
16. [LiveAgent](https://fr.getapp.ca/software/91301/liveagent) — 4.7/5 (1789 reviews) — Un excellent service client commence avec le meilleur logiciel d'assistance
17. [Odoo](https://fr.getapp.ca/software/102445/odoo) — 4.2/5 (1334 reviews) — CRM open source
18. [Bitrix24](https://fr.getapp.ca/software/90602/bitrix24) — 4.2/5 (1005 reviews) — Bitrix24 est destiné aux PME et aux grandes entreprises. Le produit convient également aux équipes distantes qui veulent rester en contact et collaborer efficacement.
19. [Salesforce Service Cloud](https://fr.getapp.ca/software/91754/salesforce) — 4.5/5 (832 reviews) — Offrez un service client d'excellence
20. [Freshservice](https://fr.getapp.ca/software/91351/freshservice) — 4.6/5 (803 reviews) — Centre de service IT conforme à l'ITIL
21. [JIRA Service Management](https://fr.getapp.ca/software/91811/jira-service-management) — 4.5/5 (779 reviews) — Un centre de service extrêmement simple construit sur Jira.
22. [Apptivo](https://fr.getapp.ca/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM pour la gestion des comptes clients
23. [Guru](https://fr.getapp.ca/software/123167/guru) — 4.8/5 (640 reviews) — Solution web de gestion de connaissances
24. [SolarWinds Service Desk](https://fr.getapp.ca/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — Logiciel de centre de services informatique et de gestion d'actifs
25. [Agile CRM](https://fr.getapp.ca/software/102073/agile-crm) — 4.1/5 (526 reviews) — CRM commercial et marketing pour les petites entreprises

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## Catégories connexes

- [Plateformes de service client](https://fr.getapp.ca/directory/231/customer-service/software)
- [Plateformes collaboratives](https://fr.getapp.ca/directory/335/web-collaboration/software)
- [Logiciels de gestion des cas d'assistance](https://fr.getapp.ca/directory/3479/it-ticketing-systems/software)
- [Logiciels CRM](https://fr.getapp.ca/directory/562/customer-support/software)
- [Logiciels de support informatique](https://fr.getapp.ca/directory/287/help-desk-ticketing/software)

## Liens

- [Afficher sur GetApp](https://fr.getapp.ca/directory/2823/knowledge-base/software)
- [Toutes les catégories](https://fr.getapp.ca/directory)

-----

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