---
description: Logiciels de bases de connaissances gratuits : découvrez les outils les plus demandés. Comparez les fonctionnalités, les avis des utilisateurs, les prix et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Logiciels de bases de connaissances - Meilleurs logiciels et outils gratuits | GetApp Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de bases de connaissances gratuits](https://fr.getapp.ca/directory/2823/knowledge-base/software)

# Logiciels de bases de connaissances

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## Produits

1. [Zoho Desk](https://fr.getapp.ca/software/10036/zoho-desk) — 4.5/5 (2213 reviews) — Le premier logiciel helpdesk sensible au contexte du secteur d'activité
2. [Freshservice](https://fr.getapp.ca/software/91351/freshservice) — 4.5/5 (751 reviews) — Centre de service IT conforme à l'ITIL
3. [Intercom](https://fr.getapp.ca/software/91379/intercom) — 4.5/5 (1134 reviews) — Plateforme de messagerie client pour les ventes, le marketing et l'assistance
4. [Document360](https://fr.getapp.ca/software/120723/document360) — 4.7/5 (292 reviews) — Un des principaux logiciels de base de connaissances et de documentation
5. [livepro](https://fr.getapp.ca/software/122747/livepro) — 4.8/5 (182 reviews) — Système de gestion des connaissances
6. [Freshdesk](https://fr.getapp.ca/software/10317/freshdesk) — 4.5/5 (3460 reviews) — Logiciel d'assistance à la clientèle
7. [Helpjuice](https://fr.getapp.ca/software/105523/helpjuice) — 4.7/5 (104 reviews) — Plateforme cloud de gestion des connaissances
8. [Shelf](https://fr.getapp.ca/software/109661/shelf) — 4.8/5 (106 reviews) — Automatisation des connaissances pour votre personnel à distance
9. [TextExpander](https://fr.getapp.ca/software/2035399/textexpander) — 4.7/5 (64 reviews) — Application de productivité pour créer des extraits pour le secteur informatique
10. [Aha\!](https://fr.getapp.ca/software/106671/aha) — 4.7/5 (561 reviews) — Solution web de gestion de roadmap des produits
11. [Showcase Workshop](https://fr.getapp.ca/software/116627/showcase-workshop) — 4.7/5 (50 reviews) — Tous vos contenus de vente et de marketing sont situés en un même emplacement.
12. [Salesforce Sales Cloud](https://fr.getapp.ca/software/90378/salesforce) — 4.4/5 (18790 reviews) — L'application de CRM n° 1
13. [monday.com AI Work Platform](https://fr.getapp.ca/software/91734/monday-com) — 4.6/5 (6072 reviews) — Gestion de projet simplifiée
14. [Dynamics 365](https://fr.getapp.ca/software/90844/dynamics-365) — 4.4/5 (5833 reviews) — Logiciel ERP
15. [Connecteam](https://fr.getapp.ca/software/105401/connecteam) — 4.6/5 (5296 reviews) — Générez gratuitement des feuilles de temps et des factures correctes
16. [Zendesk Suite](https://fr.getapp.ca/software/9448/zendesk) — 4.4/5 (4083 reviews) — Le support client rapide et efficace
17. [Confluence](https://fr.getapp.ca/software/90949/confluence) — 4.5/5 (3696 reviews) — Créez, organisez et discutez du travail avec votre équipe
18. [LiveAgent](https://fr.getapp.ca/software/91301/liveagent) — 4.7/5 (1786 reviews) — Un excellent service client commence avec le meilleur logiciel d'assistance
19. [Odoo](https://fr.getapp.ca/software/102445/odoo) — 4.2/5 (1314 reviews) — CRM open source
20. [Bitrix24](https://fr.getapp.ca/software/90602/bitrix24) — 4.2/5 (997 reviews) — Bitrix24 est destiné aux PME et aux grandes entreprises. Le produit convient également aux équipes distantes qui veulent rester en contact et collaborer efficacement.
21. [Salesforce Service Cloud](https://fr.getapp.ca/software/91754/salesforce-1-service-cloud) — 4.5/5 (825 reviews) — Offrez un service client d'excellence
22. [JIRA Service Management](https://fr.getapp.ca/software/91811/jira-service-management) — 4.5/5 (770 reviews) — Un centre de service extrêmement simple construit sur Jira.
23. [Apptivo](https://fr.getapp.ca/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM pour la gestion des comptes clients
24. [Guru](https://fr.getapp.ca/software/123167/guru) — 4.8/5 (639 reviews) — Solution web de gestion de connaissances
25. [SolarWinds Service Desk](https://fr.getapp.ca/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — Logiciel de centre de services informatique et de gestion d'actifs

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## Catégories connexes

- [Logiciels de gestion des cas d'assistance](https://fr.getapp.ca/directory/3479/it-ticketing-systems/software)
- [Logiciels de chat (clavardage)](https://fr.getapp.ca/directory/561/live-chat/software)
- [Logiciels de gestion des services d'assistance](https://fr.getapp.ca/directory/580/issue-tracking/software)
- [Logiciels de suivi commercial](https://fr.getapp.ca/directory/3059/sales-tracking/software)
- [Outils de gestion des connaissances](https://fr.getapp.ca/directory/257/knowledge-management/software)

## Liens

- [Afficher sur GetApp](https://fr.getapp.ca/directory/2823/knowledge-base/software)
- [Toutes les catégories](https://fr.getapp.ca/directory)

-----

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