---
description: Plateformes de service client - Découvrez les meilleurs outils. Comparez les fonctionnalités, les avis des utilisateurs, les prix, les types de licences et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Plateformes de service client - Meilleurs outils et prix | GetApp Canada 2026
---

Breadcrumb: [Accueil](/) > [Plateformes de service client](https://fr.getapp.ca/directory/231/customer-service/software)

# Plateformes de service client

Canonical: https://fr.getapp.ca/directory/231/customer-service/software

Page : 1/11\
Suivant: [Page suivante](https://fr.getapp.ca/directory/231/customer-service/software?page=2)

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## Produits

1. [Freshdesk](https://fr.getapp.ca/software/10317/freshdesk) — 4.5/5 (3415 reviews) — Logiciel d'assistance à la clientèle
2. [Zoho Desk](https://fr.getapp.ca/software/10036/zoho-desk) — 4.5/5 (2212 reviews) — Le premier logiciel helpdesk sensible au contexte du secteur d'activité
3. [ScreenConnect](https://fr.getapp.ca/software/102389/connectwise-control) — 4.7/5 (1895 reviews) — Logiciel d'assistance à distance, de réunion à distance et d'accès à distance.
4. [HubSpot Service Hub](https://fr.getapp.ca/software/119575/hubspot-service-hub) — 4.4/5 (189 reviews) — Solution de service client basée sur le cloud conçue pour les entreprises de toutes tailles
5. [Text](https://fr.getapp.ca/software/2082384/text-app) — 4.7/5 (25 reviews) — Un service client optimisé par IA sur une plateforme simple
6. [Fin](https://fr.getapp.ca/software/2082142/fin) — 4.6/5 (14 reviews) — Agent cloud optimisé par IA pour le service client
7. [Intercom](https://fr.getapp.ca/software/91379/intercom) — 4.5/5 (1133 reviews) — Plateforme de messagerie client pour les ventes, le marketing et l'assistance
8. [Avochato](https://fr.getapp.ca/software/108663/avochato) — 4.7/5 (135 reviews) — Messagerie SMS pour les ventes, l'assistance et équipes opérationnelles
9. [SparrowDesk](https://fr.getapp.ca/software/2083140/sparrowdesk) (0 reviews) — Résolvez 60 % des tickets automatiquement avec Zoona AI
10. [HelpDesk](https://fr.getapp.ca/software/116767/helpdesk) — 4.6/5 (180 reviews) — Logiciel de cas d'assistance pour un support client simplifié
11. [Lost Returns](https://fr.getapp.ca/software/2049380/lost-returns) — 5.0/5 (1 reviews) — Un logiciel pour objets trouvés avec notifications client
12. [Yonyx](https://fr.getapp.ca/software/91207/agi-self-service) — 4.7/5 (258 reviews) — Guides interactifs pour le service client pilotés par l'arbre de décision
13. [Salesforce Sales Cloud](https://fr.getapp.ca/software/90378/salesforce) — 4.4/5 (18781 reviews) — L'application de CRM n° 1
14. [Webex Suite](https://fr.getapp.ca/software/10375/webex) — 4.4/5 (7399 reviews) — Conférence web, conférence vidéo, partage de bureau
15. [Dynamics 365](https://fr.getapp.ca/software/90844/dynamics-365) — 4.4/5 (5819 reviews) — Logiciel ERP
16. [Zendesk Suite](https://fr.getapp.ca/software/9448/zendesk) — 4.4/5 (4079 reviews) — Le support client rapide et efficace
17. [NetSuite](https://fr.getapp.ca/software/9137/netsuite) — 4.2/5 (2034 reviews) — Suite d'applications de management d'entreprise intégrée
18. [LiveAgent](https://fr.getapp.ca/software/91301/liveagent) — 4.7/5 (1780 reviews) — Un excellent service client commence avec le meilleur logiciel d'assistance
19. [LiveChat](https://fr.getapp.ca/software/8385/livechat) — 4.6/5 (1721 reviews) — Logiciel de service client Premium pour le chat en direct et bureau d'aide
20. [Odoo](https://fr.getapp.ca/software/102445/odoo) — 4.2/5 (1303 reviews) — CRM open source
21. [Bitrix24](https://fr.getapp.ca/software/90602/bitrix24) — 4.2/5 (989 reviews) — Bitrix24 est destiné aux PME et aux grandes entreprises. Le produit convient également aux équipes distantes qui veulent rester en contact et collaborer efficacement.
22. [EngageBay CRM](https://fr.getapp.ca/software/113999/engagebay-marketing) — 4.7/5 (907 reviews) — Logiciel de ventes intégrées et de marketing pour les équipes en croissance
23. [Act\!](https://fr.getapp.ca/software/91203/act) — 3.9/5 (906 reviews) — Des relations de qualité pour des résultats de qualité.
24. [TeamSupport](https://fr.getapp.ca/software/8670/teamsupport) — 4.5/5 (848 reviews) — Logiciel pour support client B2B
25. [Salesforce Service Cloud](https://fr.getapp.ca/software/91754/salesforce-1-service-cloud) — 4.5/5 (824 reviews) — Offrez un service client d'excellence

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Suivant: [Page suivante](https://fr.getapp.ca/directory/231/customer-service/software?page=2)

## Catégories connexes

- [Logiciels de gestion des cas d'assistance](https://fr.getapp.ca/directory/3479/it-ticketing-systems/software)
- [Logiciels de chat (clavardage)](https://fr.getapp.ca/directory/561/live-chat/software)
- [Outils de relation client](https://fr.getapp.ca/directory/650/customer-engagement/software)
- [Logiciels pour centre d'appel](https://fr.getapp.ca/directory/275/call-center/software)
- [Logiciels de bases de connaissances](https://fr.getapp.ca/directory/2823/knowledge-base/software)

## Liens

- [Afficher sur GetApp](https://fr.getapp.ca/directory/231/customer-service/software)
- [Toutes les catégories](https://fr.getapp.ca/directory)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.getapp.de/directory/231/customer-service/software> |
| de-AT | <https://www.getapp.at/directory/231/customer-service/software> |
| en | <https://www.getapp.com/customer-service-support-software/customer-service/> |
| en-AE | <https://www.getapp.ae/directory/231/customer-service/software> |
| en-AU | <https://www.getapp.com.au/directory/231/customer-service/software> |
| en-CA | <https://www.getapp.ca/directory/231/customer-service/software> |
| en-GB | <https://www.getapp.co.uk/directory/231/customer-service/software> |
| en-IE | <https://www.getapp.ie/directory/231/customer-service/software> |
| en-NZ | <https://www.getapp.co.nz/directory/231/customer-service/software> |
| en-SG | <https://www.getapp.sg/directory/231/customer-service/software> |
| en-ZA | <https://www.getapp.za.com/directory/231/customer-service/software> |
| es | <https://www.getapp.es/directory/231/customer-service/software> |
| es-CL | <https://www.getapp.cl/directory/231/customer-service/software> |
| es-CO | <https://www.getapp.com.co/directory/231/customer-service/software> |
| es-MX | <https://www.getapp.com.mx/directory/231/customer-service/software> |
| fr | <https://www.getapp.fr/directory/231/customer-service/software> |
| fr-BE | <https://fr.getapp.be/directory/231/customer-service/software> |
| fr-CA | <https://fr.getapp.ca/directory/231/customer-service/software> |
| nl | <https://www.getapp.nl/directory/231/customer-service/software> |
| nl-BE | <https://www.getapp.be/directory/231/customer-service/software> |
| pt | <https://www.getapp.com.br/directory/231/customer-service/software> |
| pt-PT | <https://www.getapp.pt/directory/231/customer-service/software> |

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