---
description: Plateformes de service client - Découvrez les meilleurs outils. Comparez les fonctionnalités, les avis des utilisateurs, les prix, les types de licences et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Plateformes de service client - Meilleurs outils et prix | GetApp Canada 2026
---

Breadcrumb: [Accueil](/) > [Plateformes de service client](https://fr.getapp.ca/directory/231/customer-service/software)

# Plateformes de service client

Canonical: https://fr.getapp.ca/directory/231/customer-service/software

Page : 1/11\
Suivant: [Page suivante](https://fr.getapp.ca/directory/231/customer-service/software?page=2)

-----

## Produits

1. [Text](https://fr.getapp.ca/software/2082384/text-app) — 4.7/5 (30 reviews) — Un service client optimisé par IA sur une plateforme simple
2. [HelpDesk](https://fr.getapp.ca/software/116767/helpdesk) — 4.6/5 (183 reviews) — Logiciel de cas d'assistance pour un support client simplifié
3. [Salesforce Sales Cloud](https://fr.getapp.ca/software/90378/salesforce) — 4.4/5 (18806 reviews) — L'application de CRM n° 1
4. [Dynamics 365](https://fr.getapp.ca/software/90844/dynamics-365) — 4.4/5 (5847 reviews) — Logiciel ERP
5. [Zendesk Suite](https://fr.getapp.ca/software/9448/zendesk) — 4.4/5 (4090 reviews) — Le support client rapide et efficace
6. [NetSuite](https://fr.getapp.ca/software/9137/netsuite) — 4.2/5 (2063 reviews) — Suite d'applications de management d'entreprise intégrée
7. [ScreenConnect](https://fr.getapp.ca/software/102389/connectwise-control) — 4.7/5 (1901 reviews) — Logiciel d'assistance à distance, de réunion à distance et d'accès à distance.
8. [LiveChat](https://fr.getapp.ca/software/8385/livechat) — 4.6/5 (1727 reviews) — Logiciel de service client Premium pour le chat en direct et bureau d'aide
9. [Odoo](https://fr.getapp.ca/software/102445/odoo) — 4.2/5 (1324 reviews) — CRM open source
10. [Intercom](https://fr.getapp.ca/software/91379/intercom) — 4.5/5 (1135 reviews) — Plateforme de messagerie client pour les ventes, le marketing et l'assistance
11. [Act\!](https://fr.getapp.ca/software/91203/act) — 3.9/5 (930 reviews) — Des relations de qualité pour des résultats de qualité.
12. [EngageBay CRM](https://fr.getapp.ca/software/113999/engagebay-marketing) — 4.6/5 (910 reviews) — Logiciel de ventes intégrées et de marketing pour les équipes en croissance
13. [Salesforce Service Cloud](https://fr.getapp.ca/software/91754/salesforce-1-service-cloud) — 4.5/5 (828 reviews) — Offrez un service client d'excellence
14. [JIRA Service Management](https://fr.getapp.ca/software/91811/jira-service-management) — 4.5/5 (775 reviews) — Un centre de service extrêmement simple construit sur Jira.
15. [Apptivo](https://fr.getapp.ca/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM pour la gestion des comptes clients
16. [Lime Connect](https://fr.getapp.ca/software/90636/userlike-live-chat) — 4.6/5 (648 reviews) — Aidez vos clients quand c'est important, où c'est important.
17. [Tidio](https://fr.getapp.ca/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Communicateur pour les entreprises avec chat en direct, messagerie et e-mail en un seul endroit.
18. [NiCE CXone](https://fr.getapp.ca/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Logiciel Cloud Contact Center
19. [SolarWinds Service Desk](https://fr.getapp.ca/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — Logiciel de centre de services informatique et de gestion d'actifs
20. [Agile CRM](https://fr.getapp.ca/software/102073/agile-crm) — 4.1/5 (525 reviews) — CRM commercial et marketing pour les petites entreprises
21. [Spotler CRM](https://fr.getapp.ca/software/20468/really-simple-systems-cloud-crm) — 4.4/5 (453 reviews) — Simplifie le CRM
22. [SugarCRM](https://fr.getapp.ca/software/8270/sugarcrm) — 3.8/5 (413 reviews) — Logiciel de CRM en ligne
23. [FixMe.IT](https://fr.getapp.ca/software/2336/fixme-it) — 4.8/5 (389 reviews) — Un logiciel d'assistance à distance toujours opératif
24. [Smartsupp live chat](https://fr.getapp.ca/software/101363/smartsupp-live-chat) — 4.6/5 (343 reviews) — Discussion en direct gratuite avec enregistrement des visiteurs et nombre illimité d'agents.
25. [Vtiger CRM](https://fr.getapp.ca/software/10283/vtiger-crm) — 4.3/5 (338 reviews) — CRM tout-en-un pour les petites entreprises

-----

Page : 1/11\
Suivant: [Page suivante](https://fr.getapp.ca/directory/231/customer-service/software?page=2)

## Catégories connexes

- [Logiciels CCM (Customer Communications Management)](https://fr.getapp.ca/directory/1139/customer-communications-management/software)
- [Logiciels de support informatique](https://fr.getapp.ca/directory/287/help-desk-ticketing/software)
- [Logiciels CRM](https://fr.getapp.ca/directory/562/customer-support/software)
- [Logiciels de contact client](https://fr.getapp.ca/directory/593/contact-center/software)
- [Logiciels de chat (clavardage)](https://fr.getapp.ca/directory/561/live-chat/software)

## Liens

- [Afficher sur GetApp](https://fr.getapp.ca/directory/231/customer-service/software)
- [Toutes les catégories](https://fr.getapp.ca/directory)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.getapp.de/directory/231/customer-service/software> |
| de-AT | <https://www.getapp.at/directory/231/customer-service/software> |
| en | <https://www.getapp.com/customer-service-support-software/customer-service/> |
| en-AE | <https://www.getapp.ae/directory/231/customer-service/software> |
| en-AU | <https://www.getapp.com.au/directory/231/customer-service/software> |
| en-CA | <https://www.getapp.ca/directory/231/customer-service/software> |
| en-GB | <https://www.getapp.co.uk/directory/231/customer-service/software> |
| en-IE | <https://www.getapp.ie/directory/231/customer-service/software> |
| en-NZ | <https://www.getapp.co.nz/directory/231/customer-service/software> |
| en-SG | <https://www.getapp.sg/directory/231/customer-service/software> |
| en-ZA | <https://www.getapp.za.com/directory/231/customer-service/software> |
| es | <https://www.getapp.es/directory/231/customer-service/software> |
| es-CL | <https://www.getapp.cl/directory/231/customer-service/software> |
| es-CO | <https://www.getapp.com.co/directory/231/customer-service/software> |
| es-MX | <https://www.getapp.com.mx/directory/231/customer-service/software> |
| fr | <https://www.getapp.fr/directory/231/customer-service/software> |
| fr-BE | <https://fr.getapp.be/directory/231/customer-service/software> |
| fr-CA | <https://fr.getapp.ca/directory/231/customer-service/software> |
| nl | <https://www.getapp.nl/directory/231/customer-service/software> |
| nl-BE | <https://www.getapp.be/directory/231/customer-service/software> |
| pt | <https://www.getapp.com.br/directory/231/customer-service/software> |
| pt-PT | <https://www.getapp.pt/directory/231/customer-service/software> |

-----

## Données structurées

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Comparez et évaluez des logiciels pour PME. GetApp Canada regroupe des offres de logiciels, des applications SaaS et infonuagiques ainsi que des avis d'utilisateurs.","email":"info@fr.getapp.ca","url":"https://fr.getapp.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://fr.getapp.ca/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"GetApp Canada","url":"https://fr.getapp.ca/","@type":"WebSite","@id":"https://fr.getapp.ca/#website","publisher":{"@id":"https://fr.getapp.ca/#organization"},"potentialAction":{"query":"required","target":"https://fr.getapp.ca/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Plateformes de service client","description":"Plateformes de service client - Découvrez les meilleurs outils. Comparez les fonctionnalités, les avis des utilisateurs, les prix, les types de licences et les démos gratuites.","url":"https://fr.getapp.ca/directory/231/customer-service/software","about":{"@id":"https://fr.getapp.ca/directory/231/customer-service/software#itemlist"},"breadcrumb":{"@id":"https://fr.getapp.ca/directory/231/customer-service/software#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://fr.getapp.ca/directory/231/customer-service/software#webpage","mainEntity":{"@id":"https://fr.getapp.ca/directory/231/customer-service/software#itemlist"},"publisher":{"@id":"https://fr.getapp.ca/#organization"},"inLanguage":"fr-CA","isPartOf":{"@id":"https://fr.getapp.ca/#website"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Accueil","position":1,"item":"/","@type":"ListItem"},{"name":"Plateformes de service client","position":2,"item":"https://fr.getapp.ca/directory/231/customer-service/software","@type":"ListItem"}],"@id":"https://fr.getapp.ca/directory/231/customer-service/software#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Plateformes de service client - Meilleurs outils et prix | GetApp Canada 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Text","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/10d06d1a-f4e6-4b5c-8611-ce0f6b295f67.png","url":"https://fr.getapp.ca/software/2082384/text-app","@type":"ListItem"},{"name":"HelpDesk","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/530d447b-5555-4e1c-b09d-e4dcf17dbec2.png","url":"https://fr.getapp.ca/software/116767/helpdesk","@type":"ListItem"},{"name":"Salesforce Sales Cloud","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f11ea590-5812-4ce0-a108-3837d065513d.png","url":"https://fr.getapp.ca/software/90378/salesforce","@type":"ListItem"},{"name":"Dynamics 365","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a5d35bcd-e674-49ae-b851-7c2579a7969f.jpeg","url":"https://fr.getapp.ca/software/90844/dynamics-365","@type":"ListItem"},{"name":"Zendesk Suite","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://fr.getapp.ca/software/9448/zendesk","@type":"ListItem"},{"name":"NetSuite","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/76ba5be7-e39f-481e-9045-7c45d7cf6d39.png","url":"https://fr.getapp.ca/software/9137/netsuite","@type":"ListItem"},{"name":"ScreenConnect","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a9e546da-675b-4ad7-b27a-7a01abf09846.png","url":"https://fr.getapp.ca/software/102389/connectwise-control","@type":"ListItem"},{"name":"LiveChat","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://fr.getapp.ca/software/8385/livechat","@type":"ListItem"},{"name":"Odoo","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/17efceca-38ea-4e7e-83dc-2cdd9fb0987f.png","url":"https://fr.getapp.ca/software/102445/odoo","@type":"ListItem"},{"name":"Intercom","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a454b39-277e-4602-aaed-5412bfd47102.png","url":"https://fr.getapp.ca/software/91379/intercom","@type":"ListItem"},{"name":"Act!","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5f8aa23f-eb6f-42cd-b33a-e310a590c803.png","url":"https://fr.getapp.ca/software/91203/act","@type":"ListItem"},{"name":"EngageBay CRM","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f68dbd37-d921-4284-a28c-535eb223074a.png","url":"https://fr.getapp.ca/software/113999/engagebay-marketing","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://fr.getapp.ca/software/91754/salesforce-1-service-cloud","@type":"ListItem"},{"name":"JIRA Service Management","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://fr.getapp.ca/software/91811/jira-service-management","@type":"ListItem"},{"name":"Apptivo","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c7012d9e-9541-4054-8c2e-dc0a95befb32.png","url":"https://fr.getapp.ca/software/2046686/apptivo","@type":"ListItem"},{"name":"Lime Connect","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/25e5b615-7771-4fff-be47-d9b83cec6820.png","url":"https://fr.getapp.ca/software/90636/userlike-live-chat","@type":"ListItem"},{"name":"Tidio","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://fr.getapp.ca/software/105081/tidio-chat","@type":"ListItem"},{"name":"NiCE CXone","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://fr.getapp.ca/software/8391/incontact-call-center-software","@type":"ListItem"},{"name":"SolarWinds Service Desk","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3cfa33a-2a5e-4924-a8c8-2eb0c667ae94.jpeg","url":"https://fr.getapp.ca/software/1336/solarwinds-service-desk","@type":"ListItem"},{"name":"Agile CRM","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4dd8e898-253a-4e64-8f55-73d688838bdb.png","url":"https://fr.getapp.ca/software/102073/agile-crm","@type":"ListItem"},{"name":"Spotler CRM","position":21,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e7808050-a1b8-404c-88c8-7b4e7637f55e.png","url":"https://fr.getapp.ca/software/20468/really-simple-systems-cloud-crm","@type":"ListItem"},{"name":"SugarCRM","position":22,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c57b7934-17ff-434d-a9f8-3e29cc6d9163.png","url":"https://fr.getapp.ca/software/8270/sugarcrm","@type":"ListItem"},{"name":"FixMe.IT","position":23,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/105710c7-d691-45a7-8237-0a283997660d.png","url":"https://fr.getapp.ca/software/2336/fixme-it","@type":"ListItem"},{"name":"Smartsupp live chat","position":24,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/be6901f5-acd1-4226-8fd7-a1a21f11e639.png","url":"https://fr.getapp.ca/software/101363/smartsupp-live-chat","@type":"ListItem"},{"name":"Vtiger CRM","position":25,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/67ab4c8c-3d3a-4e31-ad20-a1a2ce6a17b3.png","url":"https://fr.getapp.ca/software/10283/vtiger-crm","@type":"ListItem"}],"@id":"https://fr.getapp.ca/directory/231/customer-service/software#itemlist","numberOfItems":25}
</script>