---
description: Plateformes de service client gratuits : découvrez les outils les plus demandés. Comparez les fonctionnalités, les avis des utilisateurs, les prix et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Plateformes de service client - Meilleurs logiciels et outils gratuits | GetApp Canada 2026
---

Breadcrumb: [Accueil](/) > [Plateformes de service client gratuits](https://fr.getapp.ca/directory/231/customer-service/software)

# Plateformes de service client

Canonical: https://fr.getapp.ca/directory/231/customer-service/software

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## Produits

1. [Freshdesk](https://fr.getapp.ca/software/10317/freshdesk) — 4.5/5 (3411 reviews) — Logiciel d'assistance à la clientèle
2. [Zoho Desk](https://fr.getapp.ca/software/10036/zoho-desk) — 4.5/5 (2212 reviews) — Le premier logiciel helpdesk sensible au contexte du secteur d'activité
3. [ScreenConnect](https://fr.getapp.ca/software/102389/connectwise-control) — 4.7/5 (1895 reviews) — Logiciel d'assistance à distance, de réunion à distance et d'accès à distance.
4. [Text](https://fr.getapp.ca/software/2082384/text-app) — 4.8/5 (6 reviews) — Un service client optimisé par IA sur une plateforme simple
5. [HubSpot Service Hub](https://fr.getapp.ca/software/119575/hubspot-service-hub) — 4.4/5 (187 reviews) — Solution de service client basée sur le cloud conçue pour les entreprises de toutes tailles
6. [SparrowDesk](https://fr.getapp.ca/software/2083140/sparrowdesk) (0 reviews) — Résolvez 60 % des tickets automatiquement avec Zoona AI
7. [Intercom](https://fr.getapp.ca/software/91379/intercom) — 4.5/5 (1132 reviews) — Plateforme de messagerie client pour les ventes, le marketing et l'assistance
8. [Fin](https://fr.getapp.ca/software/2082142/fin) — 4.6/5 (14 reviews) — Agent cloud optimisé par IA pour le service client
9. [HelpDesk](https://fr.getapp.ca/software/116767/helpdesk) — 4.6/5 (180 reviews) — Logiciel de cas d'assistance pour un support client simplifié
10. [Lost Returns](https://fr.getapp.ca/software/2049380/lost-returns) — 5.0/5 (1 reviews) — Un logiciel pour objets trouvés avec notifications client
11. [Salesforce Sales Cloud](https://fr.getapp.ca/software/90378/salesforce) — 4.4/5 (18770 reviews) — L'application de CRM n° 1
12. [Webex Suite](https://fr.getapp.ca/software/10375/webex) — 4.4/5 (7398 reviews) — Conférence web, conférence vidéo, partage de bureau
13. [Dynamics 365](https://fr.getapp.ca/software/90844/dynamics-365) — 4.4/5 (5817 reviews) — Logiciel ERP
14. [Zendesk Suite](https://fr.getapp.ca/software/9448/zendesk) — 4.4/5 (4076 reviews) — Le support client rapide et efficace
15. [LiveAgent](https://fr.getapp.ca/software/91301/liveagent) — 4.7/5 (1755 reviews) — Un excellent service client commence avec le meilleur logiciel d'assistance
16. [LiveChat](https://fr.getapp.ca/software/8385/livechat) — 4.6/5 (1717 reviews) — Logiciel de service client Premium pour le chat en direct et bureau d'aide
17. [Odoo](https://fr.getapp.ca/software/102445/odoo) — 4.2/5 (1297 reviews) — CRM open source
18. [Bitrix24](https://fr.getapp.ca/software/90602/bitrix24) — 4.2/5 (986 reviews) — Bitrix24 est destiné aux PME et aux grandes entreprises. Le produit convient également aux équipes distantes qui veulent rester en contact et collaborer efficacement.
19. [Act\!](https://fr.getapp.ca/software/91203/act) — 3.9/5 (857 reviews) — Des relations de qualité pour des résultats de qualité.
20. [Salesforce Service Cloud](https://fr.getapp.ca/software/91754/salesforce-1-service-cloud) — 4.5/5 (823 reviews) — Offrez un service client d'excellence
21. [JIRA Service Management](https://fr.getapp.ca/software/91811/jira-service-management) — 4.5/5 (764 reviews) — Un centre de service extrêmement simple construit sur Jira.
22. [Apptivo](https://fr.getapp.ca/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM pour la gestion des comptes clients
23. [Lime Connect](https://fr.getapp.ca/software/90636/userlike-live-chat) — 4.6/5 (647 reviews) — Aidez vos clients quand c'est important, où c'est important.
24. [Tidio](https://fr.getapp.ca/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Communicateur pour les entreprises avec chat en direct, messagerie et e-mail en un seul endroit.
25. [NiCE CXone](https://fr.getapp.ca/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Logiciel Cloud Contact Center

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## Catégories connexes

- [Logiciels de gestion des cas d'assistance](https://fr.getapp.ca/directory/3479/it-ticketing-systems/software)
- [Logiciels de chat (clavardage)](https://fr.getapp.ca/directory/561/live-chat/software)
- [Outils de relation client](https://fr.getapp.ca/directory/650/customer-engagement/software)
- [Logiciels CCM (Customer Communications Management)](https://fr.getapp.ca/directory/1139/customer-communications-management/software)
- [Logiciels de bases de connaissances](https://fr.getapp.ca/directory/2823/knowledge-base/software)

## Liens

- [Afficher sur GetApp](https://fr.getapp.ca/directory/231/customer-service/software)
- [Toutes les catégories](https://fr.getapp.ca/directory)

-----

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