---
description: Plateformes de service client gratuits : découvrez les outils les plus demandés. Comparez les fonctionnalités, les avis des utilisateurs, les prix et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Plateformes de service client - Meilleurs logiciels et outils gratuits | GetApp Canada 2026
---

Breadcrumb: [Accueil](/) > [Plateformes de service client gratuits](https://fr.getapp.ca/directory/231/customer-service/software)

# Plateformes de service client

Canonical: https://fr.getapp.ca/directory/231/customer-service/software

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## Produits

1. [HubSpot Service Hub](https://fr.getapp.ca/software/119575/hubspot-service-hub) — 4.4/5 (193 reviews) — Solution de service client basée sur le cloud conçue pour les entreprises de toutes tailles
2. [ScreenConnect](https://fr.getapp.ca/software/102389/ScreenConnect) — 4.7/5 (1903 reviews) — Logiciel d'assistance à distance, de réunion à distance et d'accès à distance.
3. [Salesforce Starter](https://fr.getapp.ca/software/112791/Salesforce-Starter) — 4.4/5 (226 reviews) — CRM pour les petites entreprises
4. [Text](https://fr.getapp.ca/software/2082384/Text) — 4.7/5 (32 reviews) — Un service client optimisé par IA sur une plateforme simple
5. [Avochato](https://fr.getapp.ca/software/108663/avochato) — 4.7/5 (135 reviews) — Messagerie SMS pour les ventes, l'assistance et équipes opérationnelles
6. [Lost Returns](https://fr.getapp.ca/software/2049380/lostreturns) — 5.0/5 (2 reviews) — Un logiciel pour objets trouvés avec notifications client
7. [Confides](https://fr.getapp.ca/software/2058055/incognitodesk) — 4.7/5 (10 reviews) — Plateforme cloud de messagerie unifiée
8. [Salesforce Sales Cloud](https://fr.getapp.ca/software/90378/salesforce) — 4.4/5 (18812 reviews) — L'application de CRM n° 1
9. [Webex Suite](https://fr.getapp.ca/software/10375/webex) — 4.4/5 (7416 reviews) — Conférence web, conférence vidéo, partage de bureau
10. [Dynamics 365](https://fr.getapp.ca/software/90844/dynamics-365) — 4.4/5 (5860 reviews) — Logiciel ERP
11. [Zendesk Suite](https://fr.getapp.ca/software/9448/zendesk) — 4.4/5 (4094 reviews) — Le support client rapide et efficace
12. [Freshdesk](https://fr.getapp.ca/software/10317/freshdesk) — 4.5/5 (3486 reviews) — Logiciel d'assistance à la clientèle
13. [Zoho Desk](https://fr.getapp.ca/software/10036/zoho-desk) — 4.5/5 (2216 reviews) — Le premier logiciel helpdesk sensible au contexte du secteur d'activité
14. [LiveAgent](https://fr.getapp.ca/software/91301/liveagent) — 4.7/5 (1789 reviews) — Un excellent service client commence avec le meilleur logiciel d'assistance
15. [LiveChat](https://fr.getapp.ca/software/8385/livechat) — 4.6/5 (1728 reviews) — Logiciel de service client Premium pour le chat en direct et bureau d'aide
16. [Odoo](https://fr.getapp.ca/software/102445/odoo) — 4.2/5 (1334 reviews) — CRM open source
17. [Bitrix24](https://fr.getapp.ca/software/90602/bitrix24) — 4.2/5 (1005 reviews) — Bitrix24 est destiné aux PME et aux grandes entreprises. Le produit convient également aux équipes distantes qui veulent rester en contact et collaborer efficacement.
18. [Act\!](https://fr.getapp.ca/software/91203/act) — 3.9/5 (937 reviews) — Des relations de qualité pour des résultats de qualité.
19. [Salesforce Service Cloud](https://fr.getapp.ca/software/91754/salesforce) — 4.5/5 (832 reviews) — Offrez un service client d'excellence
20. [JIRA Service Management](https://fr.getapp.ca/software/91811/jira-service-management) — 4.5/5 (779 reviews) — Un centre de service extrêmement simple construit sur Jira.
21. [Talkdesk](https://fr.getapp.ca/software/100659/talkdesk) — 4.5/5 (734 reviews) — C'est le premier logiciel pour centre d'appels basé sur le cloud au monde.
22. [Apptivo](https://fr.getapp.ca/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM pour la gestion des comptes clients
23. [Lime Connect](https://fr.getapp.ca/software/90636/userlike-live-chat) — 4.6/5 (649 reviews) — Aidez vos clients quand c'est important, où c'est important.
24. [Tidio](https://fr.getapp.ca/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Communicateur pour les entreprises avec chat en direct, messagerie et e-mail en un seul endroit.
25. [NiCE CXone](https://fr.getapp.ca/software/8391/incontact-call-center-software) — 4.2/5 (582 reviews) — Logiciel Cloud Contact Center

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## Catégories connexes

- [Logiciels de gestion des cas d'assistance](https://fr.getapp.ca/directory/3479/it-ticketing-systems/software)
- [Logiciels de bases de connaissances](https://fr.getapp.ca/directory/2823/knowledge-base/software)
- [Logiciels CRM](https://fr.getapp.ca/directory/562/customer-support/software)
- [Logiciels de support informatique](https://fr.getapp.ca/directory/287/help-desk-ticketing/software)
- [Logiciels CEM (Customer Experience Software)](https://fr.getapp.ca/directory/601/customer-experience/software)

## Liens

- [Afficher sur GetApp](https://fr.getapp.ca/directory/231/customer-service/software)
- [Toutes les catégories](https://fr.getapp.ca/directory)

-----

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