---
description: Logiciels de parcours client gratuits : découvrez les outils les plus demandés. Comparez les fonctionnalités, les avis des utilisateurs, les prix et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Logiciels de parcours client - Meilleurs logiciels et outils gratuits | GetApp Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de parcours client gratuits](https://fr.getapp.ca/directory/1611/customer-journey-mapping-tools/software)

# Logiciels de parcours client

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## Produits

1. [Mailchimp](https://fr.getapp.ca/software/8268/mailchimp) — 4.5/5 (17603 reviews) — Solution de gestion de campagnes d'email marketing
2. [Pipedrive](https://fr.getapp.ca/software/90507/pipedrive) — 4.5/5 (3050 reviews) — Avec Pipedrive CRM tool plus rien n’arrête les vendeurs
3. [Marketo Engage](https://fr.getapp.ca/software/990/marketo-lead-management) — 4.3/5 (710 reviews) — Marketing automation pour les spécialistes du marketing numérique
4. [Hotjar](https://fr.getapp.ca/software/101789/hotjar) — 4.6/5 (540 reviews) — Obtenez des informations et des retours grâce à l'analytique mobile et de site web.
5. [Similarweb](https://fr.getapp.ca/software/100382/similarweb-pro) — 4.6/5 (260 reviews) — Analyse des données du trafic des applications et sites web
6. [Lucky Orange](https://fr.getapp.ca/software/112955/lucky-orange) — 4.7/5 (260 reviews) — Suite tout-en-un d'optimisation de la conversion pour les propriétaires de sites web
7. [XM for Customer Experience](https://fr.getapp.ca/software/130147/customer-frontlines) — 4.6/5 (255 reviews) — Plateforme de gestion de l'expérience client
8. [Pendo](https://fr.getapp.ca/software/107315/pendo-platform) — 4.5/5 (238 reviews) — Utilisation du produit et capture de données comportementales
9. [CardBoard](https://fr.getapp.ca/software/113639/cardboard) — 4.2/5 (170 reviews) — Outil collaboratif de cartographie des historiques et parcours utilisateur basé sur le web
10. [Smartlook](https://fr.getapp.ca/software/108697/smartlook) — 4.7/5 (136 reviews) — Suivi des activités des visiteurs pour la gestion de l'expérience client
11. [SurveySparrow](https://fr.getapp.ca/software/111349/surveysparrow) — 4.4/5 (121 reviews) — Outil de sondage conversationnel.
12. [UXPressia](https://fr.getapp.ca/software/112651/uxpressia) — 4.8/5 (80 reviews) — Créer des cartes de parcours clients, des personas et des cartes d'impact en ligne
13. [Pingdom](https://fr.getapp.ca/software/91419/pingdom) — 4.5/5 (78 reviews) — web monitoring, surveillance de sites web
14. [Whatfix](https://fr.getapp.ca/software/101353/whatfix) — 4.6/5 (77 reviews) — Accélérez l'adoption du produit
15. [Segment](https://fr.getapp.ca/software/101273/segment) — 4.7/5 (72 reviews) — Un hub de données client
16. [Fullstory](https://fr.getapp.ca/software/116603/fullstory) — 4.6/5 (67 reviews) — Informations sur les données des pages web pour améliorer l'expérience client
17. [Involve.me](https://fr.getapp.ca/software/2053765/involve-me) — 4.4/5 (67 reviews) — Générateur de contenu sans code pour les formulaires, les enquêtes, les questionnaires, etc.
18. [Matomo](https://fr.getapp.ca/software/2053481/matomo) — 4.7/5 (62 reviews) — Reprenez le contrôle avec Matomo.
19. [Dreamdata](https://fr.getapp.ca/software/131879/dreamdata-io) — 4.8/5 (55 reviews) — Attribution multipoint basée sur les comptes et analyse des recettes
20. [GetFeedback](https://fr.getapp.ca/software/91575/getfeedback) — 4.6/5 (53 reviews) — Envoyez de meilleures enquêtes. Recevez de meilleurs commentaires.
21. [Heap](https://fr.getapp.ca/software/105295/heap) — 4.5/5 (42 reviews) — Solution de mobile et web analytics
22. [INSIDE](https://fr.getapp.ca/software/111117/inside) — 4.6/5 (41 reviews) — Plateforme d'engagement client de canal visuel et omnicanal
23. [Feedbackly](https://fr.getapp.ca/software/2052514/feedbackly) — 4.2/5 (36 reviews) — Logiciel de commentaires tout-en-un
24. [ActiveTrail](https://fr.getapp.ca/software/103761/activetrail) — 4.4/5 (28 reviews) — Logiciel emailing et marketing automation
25. [LogRocket](https://fr.getapp.ca/software/2035347/logrocket) — 4.9/5 (28 reviews) — Outil de bug tracking et d'enregistrement de session pour les applications JavaScript.

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## Catégories connexes

- [Logiciels d'analyse produit](https://fr.getapp.ca/directory/3791/product-analytics/software)
- [Outils de satisfaction client](https://fr.getapp.ca/directory/1029/customer-satisfaction/software)
- [Outils UX (expérience utilisateur)](https://fr.getapp.ca/directory/1287/ux/software)
- [Outils d'analyse marketing](https://fr.getapp.ca/directory/602/marketing-analytics/software)
- [Outils de relation client](https://fr.getapp.ca/directory/650/customer-engagement/software)

## Liens

- [Afficher sur GetApp](https://fr.getapp.ca/directory/1611/customer-journey-mapping-tools/software)
- [Toutes les catégories](https://fr.getapp.ca/directory)

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