---
description: Logiciels CCM (Customer Communications Management) - Découvrez les meilleurs outils. Comparez les fonctionnalités, les avis des utilisateurs, les prix, les types de licences et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Logiciels CCM (Customer Communications Management) - Meilleurs outils et prix | GetApp Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels CCM (Customer Communications Management)](https://fr.getapp.ca/directory/1139/customer-communications-management/software)

# Logiciels CCM (Customer Communications Management)

Canonical: https://fr.getapp.ca/directory/1139/customer-communications-management/software

Page : 1/6\
Suivant: [Page suivante](https://fr.getapp.ca/directory/1139/customer-communications-management/software?page=2)

-----

## Produits

1. [Pipedrive](https://fr.getapp.ca/software/90507/pipedrive) — 4.5/5 (3042 reviews) — Avec Pipedrive CRM tool plus rien n’arrête les vendeurs
2. [Zoho Desk](https://fr.getapp.ca/software/10036/zoho-desk) — 4.5/5 (2211 reviews) — Le premier logiciel helpdesk sensible au contexte du secteur d'activité
3. [Adobe Experience Manager](https://fr.getapp.ca/software/100919/adobe-experience-manager) — 4.3/5 (142 reviews) — Système de gestion des contenus d'entreprise
4. [Freshdesk](https://fr.getapp.ca/software/10317/freshdesk) — 4.5/5 (3408 reviews) — Logiciel d'assistance à la clientèle
5. [InfoFlo](https://fr.getapp.ca/software/91218/infoflo) — 4.5/5 (96 reviews) — Solution logicielle CRM tout-en-un
6. [Intercom](https://fr.getapp.ca/software/91379/intercom) — 4.5/5 (1131 reviews) — Plateforme de messagerie client pour les ventes, le marketing et l'assistance
7. [Text](https://fr.getapp.ca/software/2082384/text-app) — 4.8/5 (5 reviews) — Un service client optimisé par IA sur une plateforme simple
8. [Elixir Cloud](https://fr.getapp.ca/software/2067051/elixir-1) — 4.3/5 (4 reviews) — avec Elixir Cloud, l'avenir de la CCM (Customer Communication Management) est simplifié, sécurisé et évolutif
9. [Weave](https://fr.getapp.ca/software/121867/weave) — 4.3/5 (668 reviews) — Un logiciel cloud de communication d'équipe
10. [CallingPost](https://fr.getapp.ca/software/132535/callingpost) — 4.5/5 (108 reviews) — Logiciel de diffusion de messages vocaux, des SMS et des e-mails
11. [WhatsApp](https://fr.getapp.ca/software/2035411/whatsapp) — 4.7/5 (16297 reviews) — Un logiciel de customer communications management en temps réel
12. [Telegram](https://fr.getapp.ca/software/114023/telegram) — 4.7/5 (6406 reviews) — Application cloud de messagerie mobile et de bureau pour tous les appareils
13. [Zendesk Suite](https://fr.getapp.ca/software/9448/zendesk) — 4.4/5 (4072 reviews) — Le support client rapide et efficace
14. [LiveAgent](https://fr.getapp.ca/software/91301/liveagent) — 4.7/5 (1753 reviews) — Un excellent service client commence avec le meilleur logiciel d'assistance
15. [Keap](https://fr.getapp.ca/software/90372/infusionsoft) — 4.1/5 (1298 reviews) — Logiciel de CRM, de ventes et de marketing pour les petites entreprises
16. [Text Request](https://fr.getapp.ca/software/2051851/text-request) — 4.6/5 (1193 reviews) — Stimulez l’engagement client
17. [Bitrix24](https://fr.getapp.ca/software/90602/bitrix24) — 4.2/5 (984 reviews) — Bitrix24 est destiné aux PME et aux grandes entreprises. Le produit convient également aux équipes distantes qui veulent rester en contact et collaborer efficacement.
18. [Bigin by Zoho CRM](https://fr.getapp.ca/software/142099/bigin-by-zoho-crm) — 4.7/5 (724 reviews) — Système CRM centré sur le pipeline conçu pour les petites entreprises.
19. [HoneyBook](https://fr.getapp.ca/software/108739/honeybook) — 4.7/5 (678 reviews) — Gestion des clients pour les travailleurs indépendants et les PME
20. [Lime Connect](https://fr.getapp.ca/software/90636/userlike-live-chat) — 4.6/5 (647 reviews) — Aidez vos clients quand c'est important, où c'est important.
21. [Tidio](https://fr.getapp.ca/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Communicateur pour les entreprises avec chat en direct, messagerie et e-mail en un seul endroit.
22. [CXone Mpower](https://fr.getapp.ca/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Logiciel Cloud Contact Center
23. [Podium](https://fr.getapp.ca/software/109297/podium) — 4.3/5 (522 reviews) — Gestion des avis, logiciel de réputation, opinion et chat web
24. [Thryv](https://fr.getapp.ca/software/113901/thryv) — 4.2/5 (505 reviews) — Logiciel de gestion tout-en-un conçu pour les petites entreprises
25. [FieldPulse](https://fr.getapp.ca/software/105687/fieldpulse) — 4.6/5 (411 reviews) — Solution de gestion des interventions tout-en-un.

-----

Page : 1/6\
Suivant: [Page suivante](https://fr.getapp.ca/directory/1139/customer-communications-management/software?page=2)

## Catégories connexes

- [Logiciels de chat (clavardage)](https://fr.getapp.ca/directory/561/live-chat/software)
- [Outils de relation client](https://fr.getapp.ca/directory/650/customer-engagement/software)
- [Plateformes SMS marketing](https://fr.getapp.ca/directory/1291/sms-marketing/software)
- [Logiciels de support informatique](https://fr.getapp.ca/directory/287/help-desk-ticketing/software)
- [Logiciels de contact client](https://fr.getapp.ca/directory/593/contact-center/software)

## Liens

- [Afficher sur GetApp](https://fr.getapp.ca/directory/1139/customer-communications-management/software)
- [Toutes les catégories](https://fr.getapp.ca/directory)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.getapp.de/directory/1139/customer-communications-management/software> |
| de-AT | <https://www.getapp.at/directory/1139/customer-communications-management/software> |
| en | <https://www.getapp.com/customer-management-software/customer-communications-management/> |
| en-AE | <https://www.getapp.ae/directory/1139/customer-communications-management/software> |
| en-AU | <https://www.getapp.com.au/directory/1139/customer-communications-management/software> |
| en-CA | <https://www.getapp.ca/directory/1139/customer-communications-management/software> |
| en-GB | <https://www.getapp.co.uk/directory/1139/customer-communications-management/software> |
| en-IE | <https://www.getapp.ie/directory/1139/customer-communications-management/software> |
| en-NZ | <https://www.getapp.co.nz/directory/1139/customer-communications-management/software> |
| en-SG | <https://www.getapp.sg/directory/1139/customer-communications-management/software> |
| en-ZA | <https://www.getapp.za.com/directory/1139/customer-communications-management/software> |
| es | <https://www.getapp.es/directory/1139/customer-communications-management/software> |
| es-CL | <https://www.getapp.cl/directory/1139/customer-communications-management/software> |
| es-CO | <https://www.getapp.com.co/directory/1139/customer-communications-management/software> |
| es-MX | <https://www.getapp.com.mx/directory/1139/customer-communications-management/software> |
| fr | <https://www.getapp.fr/directory/1139/customer-communications-management/software> |
| fr-BE | <https://fr.getapp.be/directory/1139/customer-communications-management/software> |
| fr-CA | <https://fr.getapp.ca/directory/1139/customer-communications-management/software> |
| nl | <https://www.getapp.nl/directory/1139/customer-communications-management/software> |
| nl-BE | <https://www.getapp.be/directory/1139/customer-communications-management/software> |
| pt | <https://www.getapp.com.br/directory/1139/customer-communications-management/software> |
| pt-PT | <https://www.getapp.pt/directory/1139/customer-communications-management/software> |

-----

## Données structurées

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Comparez et évaluez des logiciels pour PME. GetApp Canada regroupe des offres de logiciels, des applications SaaS et infonuagiques ainsi que des avis d'utilisateurs.","email":"info@fr.getapp.ca","url":"https://fr.getapp.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://fr.getapp.ca/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"GetApp Canada","url":"https://fr.getapp.ca/","@id":"https://fr.getapp.ca/#website","@type":"WebSite","publisher":{"@id":"https://fr.getapp.ca/#organization"},"potentialAction":{"query":"required","target":"https://fr.getapp.ca/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Logiciels CCM (Customer Communications Management)","description":"Logiciels CCM (Customer Communications Management) - Découvrez les meilleurs outils. Comparez les fonctionnalités, les avis des utilisateurs, les prix, les types de licences et les démos gratuites.","url":"https://fr.getapp.ca/directory/1139/customer-communications-management/software","about":{"@id":"https://fr.getapp.ca/directory/1139/customer-communications-management/software#itemlist"},"breadcrumb":{"@id":"https://fr.getapp.ca/directory/1139/customer-communications-management/software#breadcrumblist"},"@id":"https://fr.getapp.ca/directory/1139/customer-communications-management/software#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://fr.getapp.ca/#website"},"inLanguage":"fr-CA","mainEntity":{"@id":"https://fr.getapp.ca/directory/1139/customer-communications-management/software#itemlist"},"publisher":{"@id":"https://fr.getapp.ca/#organization"}},{"@id":"https://fr.getapp.ca/directory/1139/customer-communications-management/software#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Accueil","position":1,"item":"/","@type":"ListItem"},{"name":"Logiciels CCM (Customer Communications Management)","position":2,"item":"https://fr.getapp.ca/directory/1139/customer-communications-management/software","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Logiciels CCM (Customer Communications Management) - Meilleurs outils et prix | GetApp Canada 2026","@context":"https://schema.org","@id":"https://fr.getapp.ca/directory/1139/customer-communications-management/software#itemlist","@type":"ItemList","itemListElement":[{"name":"Pipedrive","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f2e2e04e-14be-474e-8d90-7162080c28b0.png","url":"https://fr.getapp.ca/software/90507/pipedrive","@type":"ListItem"},{"name":"Zoho Desk","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://fr.getapp.ca/software/10036/zoho-desk","@type":"ListItem"},{"name":"Adobe Experience Manager","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/81ab4819-e5d1-42eb-9fa2-7cba3ff20463.png","url":"https://fr.getapp.ca/software/100919/adobe-experience-manager","@type":"ListItem"},{"name":"Freshdesk","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://fr.getapp.ca/software/10317/freshdesk","@type":"ListItem"},{"name":"InfoFlo","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/06dc248a-f5da-4a6a-ac4b-25dbfaadb6b7.png","url":"https://fr.getapp.ca/software/91218/infoflo","@type":"ListItem"},{"name":"Intercom","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a454b39-277e-4602-aaed-5412bfd47102.png","url":"https://fr.getapp.ca/software/91379/intercom","@type":"ListItem"},{"name":"Text","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e26edb8c-7026-4898-94a3-abb30ef66b00.jpeg","url":"https://fr.getapp.ca/software/2082384/text-app","@type":"ListItem"},{"name":"Elixir Cloud","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c51a3a2b-d4db-462c-8bd2-009ae59cbde9.jpeg","url":"https://fr.getapp.ca/software/2067051/elixir-1","@type":"ListItem"},{"name":"Weave","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f866df19-0655-4a33-947d-01d010d95326.png","url":"https://fr.getapp.ca/software/121867/weave","@type":"ListItem"},{"name":"CallingPost","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/142becd1-4008-46cc-88b2-ce6eb0290e61.png","url":"https://fr.getapp.ca/software/132535/callingpost","@type":"ListItem"},{"name":"WhatsApp","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b8724004-ac46-4c30-9892-64b1ab9bf54e.png","url":"https://fr.getapp.ca/software/2035411/whatsapp","@type":"ListItem"},{"name":"Telegram","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4541ebfa-1b8a-4b51-8f17-2374c1821504.png","url":"https://fr.getapp.ca/software/114023/telegram","@type":"ListItem"},{"name":"Zendesk Suite","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://fr.getapp.ca/software/9448/zendesk","@type":"ListItem"},{"name":"LiveAgent","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://fr.getapp.ca/software/91301/liveagent","@type":"ListItem"},{"name":"Keap","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bbf09836-8786-4e7d-909b-10b75adc5ef6.png","url":"https://fr.getapp.ca/software/90372/infusionsoft","@type":"ListItem"},{"name":"Text Request","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f46dc1a8-659d-4a8d-ba35-6581d3c4cc67.png","url":"https://fr.getapp.ca/software/2051851/text-request","@type":"ListItem"},{"name":"Bitrix24","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://fr.getapp.ca/software/90602/bitrix24","@type":"ListItem"},{"name":"Bigin by Zoho CRM","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/174f7c9f-e410-4b75-800e-4eaefb5058f9.png","url":"https://fr.getapp.ca/software/142099/bigin-by-zoho-crm","@type":"ListItem"},{"name":"HoneyBook","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8c70159d-32c2-43c6-87a7-f1f66d5d622b.png","url":"https://fr.getapp.ca/software/108739/honeybook","@type":"ListItem"},{"name":"Lime Connect","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/25e5b615-7771-4fff-be47-d9b83cec6820.png","url":"https://fr.getapp.ca/software/90636/userlike-live-chat","@type":"ListItem"},{"name":"Tidio","position":21,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://fr.getapp.ca/software/105081/tidio-chat","@type":"ListItem"},{"name":"CXone Mpower","position":22,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://fr.getapp.ca/software/8391/incontact-call-center-software","@type":"ListItem"},{"name":"Podium","position":23,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d86664b8-91ce-4713-ab1d-250ab09b39c5.png","url":"https://fr.getapp.ca/software/109297/podium","@type":"ListItem"},{"name":"Thryv","position":24,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9bf58f2b-b4ec-4979-ba15-b76d49101c8d.png","url":"https://fr.getapp.ca/software/113901/thryv","@type":"ListItem"},{"name":"FieldPulse","position":25,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fc7db629-f83f-478c-9e4d-8f697f15e439.webp","url":"https://fr.getapp.ca/software/105687/fieldpulse","@type":"ListItem"}],"numberOfItems":25}
</script>