---
description: Logiciels CCM (Customer Communications Management) open source : liste gratuite des meilleurs outils (Canada). Comparez les fonctionnalités, les avis des utilisateurs, les prix, les types de licences et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Logiciels CCM (Customer Communications Management) open source - Avis et prix - GetApp Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels CCM (Customer Communications Management) open source](https://fr.getapp.ca/directory/1139/customer-communications-management/software)

# Logiciels CCM (Customer Communications Management)

Canonical: https://fr.getapp.ca/directory/1139/customer-communications-management/software

-----

## Produits

1. [Zoho Desk](https://fr.getapp.ca/software/10036/zoho-desk) — 4.5/5 (2211 reviews) — Le premier logiciel helpdesk sensible au contexte du secteur d'activité
2. [Telegram](https://fr.getapp.ca/software/114023/telegram) — 4.7/5 (6406 reviews) — Application cloud de messagerie mobile et de bureau pour tous les appareils
3. [Lime Connect](https://fr.getapp.ca/software/90636/userlike-live-chat) — 4.6/5 (647 reviews) — Aidez vos clients quand c'est important, où c'est important.
4. [JivoChat](https://fr.getapp.ca/software/104113/jivochat) — 4.6/5 (105 reviews) — Support en ligne (chat) avec des applications d'agent pour iOS et Android
5. [Nuxeo](https://fr.getapp.ca/software/91091/nuxeo) — 4.2/5 (32 reviews) — Plateforme de services de contenu moderne pour les grandes entreprises
6. [NinjaChat](https://fr.getapp.ca/software/2058779/ninjachat) — 4.6/5 (5 reviews) — Logiciel de chat
7. [CX Genie](https://fr.getapp.ca/software/2079275/cx-genie) — 4.0/5 (2 reviews) — Logiciel de chatbot optimisé par IA et basé sur le cloud

## Catégories connexes

- [Applications de messagerie instantanée](https://fr.getapp.ca/directory/320/instant-messaging-chat/software)
- [Logiciels de chat (clavardage)](https://fr.getapp.ca/directory/561/live-chat/software)
- [Outils de relation client](https://fr.getapp.ca/directory/650/customer-engagement/software)
- [Outils de gestion des connaissances](https://fr.getapp.ca/directory/257/knowledge-management/software)
- [Logiciels de support informatique](https://fr.getapp.ca/directory/287/help-desk-ticketing/software)

## Liens

- [Afficher sur GetApp](https://fr.getapp.ca/directory/1139/customer-communications-management/software)
- [Toutes les catégories](https://fr.getapp.ca/directory)

-----

## Données structurées

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Comparez et évaluez des logiciels pour PME. GetApp Canada regroupe des offres de logiciels, des applications SaaS et infonuagiques ainsi que des avis d'utilisateurs.","email":"info@fr.getapp.ca","url":"https://fr.getapp.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://fr.getapp.ca/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"GetApp Canada","url":"https://fr.getapp.ca/","@id":"https://fr.getapp.ca/#website","@type":"WebSite","publisher":{"@id":"https://fr.getapp.ca/#organization"},"potentialAction":{"query":"required","target":"https://fr.getapp.ca/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Logiciels CCM (Customer Communications Management)","description":"Logiciels CCM (Customer Communications Management) open source : liste gratuite des meilleurs outils (Canada). Comparez les fonctionnalités, les avis des utilisateurs, les prix, les types de licences et les démos gratuites.","url":"https://fr.getapp.ca/directory/1139/customer-communications-management/pricing/open-source/software","about":{"@id":"https://fr.getapp.ca/directory/1139/customer-communications-management/pricing/open-source/software#itemlist"},"breadcrumb":{"@id":"https://fr.getapp.ca/directory/1139/customer-communications-management/pricing/open-source/software#breadcrumblist"},"@id":"https://fr.getapp.ca/directory/1139/customer-communications-management/pricing/open-source/software#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://fr.getapp.ca/#website"},"inLanguage":"fr-CA","mainEntity":{"@id":"https://fr.getapp.ca/directory/1139/customer-communications-management/pricing/open-source/software#itemlist"},"publisher":{"@id":"https://fr.getapp.ca/#organization"}},{"@id":"https://fr.getapp.ca/directory/1139/customer-communications-management/pricing/open-source/software#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Accueil","position":1,"item":"/","@type":"ListItem"},{"name":"Logiciels CCM (Customer Communications Management) open source","position":2,"item":"https://fr.getapp.ca/directory/1139/customer-communications-management/software","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Logiciels CCM (Customer Communications Management) open source - Avis et prix - GetApp Canada 2026","@context":"https://schema.org","@id":"https://fr.getapp.ca/directory/1139/customer-communications-management/pricing/open-source/software#itemlist","@type":"ItemList","itemListElement":[{"name":"Zoho Desk","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://fr.getapp.ca/software/10036/zoho-desk","@type":"ListItem"},{"name":"Telegram","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4541ebfa-1b8a-4b51-8f17-2374c1821504.png","url":"https://fr.getapp.ca/software/114023/telegram","@type":"ListItem"},{"name":"Lime Connect","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/25e5b615-7771-4fff-be47-d9b83cec6820.png","url":"https://fr.getapp.ca/software/90636/userlike-live-chat","@type":"ListItem"},{"name":"JivoChat","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f1584033-9ac7-48ad-9385-cf193b4fd66d.png","url":"https://fr.getapp.ca/software/104113/jivochat","@type":"ListItem"},{"name":"Nuxeo","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/621f1af6-79b4-43f1-9423-b4027783c4e0.png","url":"https://fr.getapp.ca/software/91091/nuxeo","@type":"ListItem"},{"name":"NinjaChat","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4c2d283f-437f-483b-a7ee-50f82a711b5f.png","url":"https://fr.getapp.ca/software/2058779/ninjachat","@type":"ListItem"},{"name":"CX Genie","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f459ffe9-8c10-45a7-881d-3ebf48280a08.webp","url":"https://fr.getapp.ca/software/2079275/cx-genie","@type":"ListItem"}],"numberOfItems":7}
</script>