---
description: Logiciels CCM (Customer Communications Management) pour Windows - Découvrez les meilleurs outils. Comparez les fonctionnalités, les avis des utilisateurs, les prix, les types de licences et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Logiciels CCM (Customer Communications Management) pour Windows - Meilleurs outils et éditeurs de logiciels | GetApp Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels CCM (Customer Communications Management) pour Windows](https://fr.getapp.ca/directory/1139/customer-communications-management/software)

# Logiciels CCM (Customer Communications Management)

Canonical: https://fr.getapp.ca/directory/1139/customer-communications-management/software

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Suivant: [Page suivante](https://fr.getapp.ca/directory/1139/customer-communications-management/deployment-options/windows/software?page=2)

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## Produits

1. [Zoho Desk](https://fr.getapp.ca/software/10036/zoho-desk) — 4.5/5 (2212 reviews) — Le premier logiciel helpdesk sensible au contexte du secteur d'activité
2. [InfoFlo](https://fr.getapp.ca/software/91218/infoflo) — 4.5/5 (97 reviews) — Solution logicielle CRM tout-en-un
3. [Text](https://fr.getapp.ca/software/2082384/text-app) — 4.7/5 (28 reviews) — Un service client optimisé par IA sur une plateforme simple
4. [WhatsApp](https://fr.getapp.ca/software/2035411/whatsapp) — 4.7/5 (16359 reviews) — Un logiciel de customer communications management en temps réel
5. [Telegram](https://fr.getapp.ca/software/114023/telegram) — 4.7/5 (6419 reviews) — Application cloud de messagerie mobile et de bureau pour tous les appareils
6. [Pipedrive](https://fr.getapp.ca/software/90507/pipedrive) — 4.5/5 (3050 reviews) — Avec Pipedrive CRM tool plus rien n’arrête les vendeurs
7. [Text Request](https://fr.getapp.ca/software/2051851/text-request) — 4.6/5 (1193 reviews) — Stimulez l’engagement client
8. [Bitrix24](https://fr.getapp.ca/software/90602/bitrix24) — 4.2/5 (990 reviews) — Bitrix24 est destiné aux PME et aux grandes entreprises. Le produit convient également aux équipes distantes qui veulent rester en contact et collaborer efficacement.
9. [HoneyBook](https://fr.getapp.ca/software/108739/honeybook) — 4.7/5 (680 reviews) — Gestion des clients pour les travailleurs indépendants et les PME
10. [Weave](https://fr.getapp.ca/software/121867/weave) — 4.3/5 (669 reviews) — Un logiciel cloud de communication d'équipe
11. [Lime Connect](https://fr.getapp.ca/software/90636/userlike-live-chat) — 4.6/5 (647 reviews) — Aidez vos clients quand c'est important, où c'est important.
12. [Tidio](https://fr.getapp.ca/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Communicateur pour les entreprises avec chat en direct, messagerie et e-mail en un seul endroit.
13. [NiCE CXone](https://fr.getapp.ca/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Logiciel Cloud Contact Center
14. [FieldPulse](https://fr.getapp.ca/software/105687/fieldpulse) — 4.6/5 (445 reviews) — Solution de gestion des interventions tout-en-un.
15. [Smartsupp live chat](https://fr.getapp.ca/software/101363/smartsupp-live-chat) — 4.6/5 (343 reviews) — Discussion en direct gratuite avec enregistrement des visiteurs et nombre illimité d'agents.
16. [ZoomInfo Sales](https://fr.getapp.ca/software/174487/zoominfo) — 4.1/5 (318 reviews) — Génération de leads et données sur les intentions des acheteurs à destination des entreprises B2B.
17. [Front](https://fr.getapp.ca/software/102177/front) — 4.5/5 (286 reviews) — Logiciel de messagerie et boîte de réception partagée pour les équipes
18. [Genesys Cloud CX](https://fr.getapp.ca/software/104597/genesys-cloud) — 4.3/5 (262 reviews) — Centre de contact omnicanal dans le Cloud
19. [JustCall](https://fr.getapp.ca/software/2047760/justcall) — 4.1/5 (224 reviews) — Logiciel de sondage par SMS pour les secteurs de la santé et de l'e-commerce
20. [Kommo](https://fr.getapp.ca/software/91200/amocrm) — 4.4/5 (206 reviews) — Gestion des leads et des ventes pour les PME
21. [Missive](https://fr.getapp.ca/software/2057204/missive) — 4.9/5 (174 reviews) — Boîte de réception collaborative pour les équipes
22. [ReminderCall.com](https://fr.getapp.ca/software/117295/remindercall-com) — 4.7/5 (168 reviews) — Un système de rappel de rendez-vous pour le secteur médical
23. [Crisp](https://fr.getapp.ca/software/111347/crisp) — 4.6/5 (147 reviews) — Solution multicanal tout-en-un pour le support, le marketing et les ventes
24. [Whistle Messaging](https://fr.getapp.ca/software/2039195/whistle) — 4.7/5 (131 reviews) — Excellente plateforme de messagerie client pour l'hôtellerie
25. [Freshchat](https://fr.getapp.ca/software/106095/freshchat) — 4.1/5 (120 reviews) — Logiciel de chat en ligne pour la messagerie moderne

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Suivant: [Page suivante](https://fr.getapp.ca/directory/1139/customer-communications-management/deployment-options/windows/software?page=2)

## Catégories connexes

- [Logiciels de chat (clavardage)](https://fr.getapp.ca/directory/561/live-chat/software)
- [Outils de relation client](https://fr.getapp.ca/directory/650/customer-engagement/software)
- [Plateformes SMS marketing](https://fr.getapp.ca/directory/1291/sms-marketing/software)
- [Logiciels de support informatique](https://fr.getapp.ca/directory/287/help-desk-ticketing/software)
- [Plateformes de service client](https://fr.getapp.ca/directory/231/customer-service/software)

## Liens

- [Afficher sur GetApp](https://fr.getapp.ca/directory/1139/customer-communications-management/software)
- [Toutes les catégories](https://fr.getapp.ca/directory)

-----

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