---
description: Outils de satisfaction client gratuits : découvrez les outils les plus demandés. Comparez les fonctionnalités, les avis des utilisateurs, les prix et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Outils de satisfaction client - Meilleurs logiciels et outils gratuits | GetApp Canada 2026
---

Breadcrumb: [Accueil](/) > [Outils de satisfaction client gratuits](https://fr.getapp.ca/directory/1029/customer-satisfaction/software)

# Outils de satisfaction client

Canonical: https://fr.getapp.ca/directory/1029/customer-satisfaction/software

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## Produits

1. [Zoho CRM Plus](https://fr.getapp.ca/software/113643/zoho-crmplus) — 4.4/5 (71 reviews) — Engagement client de bout en bout avec dix applications CRM intégrées
2. [Typeform](https://fr.getapp.ca/software/91581/typeform) — 4.7/5 (964 reviews) — Faites de la collecte de données une expérience avec des formulaires personnalisés.
3. [Intercom](https://fr.getapp.ca/software/91379/intercom) — 4.5/5 (1133 reviews) — Plateforme de messagerie client pour les ventes, le marketing et l'assistance
4. [Survicate](https://fr.getapp.ca/software/101401/survicate) — 4.6/5 (99 reviews) — Le moyen le plus rapide de recueillir les opinions des clients
5. [Zendesk Suite](https://fr.getapp.ca/software/9448/zendesk) — 4.4/5 (4079 reviews) — Le support client rapide et efficace
6. [Freshdesk](https://fr.getapp.ca/software/10317/freshdesk) — 4.5/5 (3425 reviews) — Logiciel d'assistance à la clientèle
7. [Pipedrive](https://fr.getapp.ca/software/90507/pipedrive) — 4.5/5 (3050 reviews) — Avec Pipedrive CRM tool plus rien n’arrête les vendeurs
8. [LiveAgent](https://fr.getapp.ca/software/91301/liveagent) — 4.7/5 (1781 reviews) — Un excellent service client commence avec le meilleur logiciel d'assistance
9. [Trustpilot](https://fr.getapp.ca/software/113149/trustpilot) — 4.5/5 (1204 reviews) — Plateforme de gestion des avis clients pour les entreprises en ligne
10. [Sogolytics](https://fr.getapp.ca/software/108133/sogosurvey) — 4.7/5 (730 reviews) — Plateforme de création d'enquêtes, de sondages et de questionnaires en ligne
11. [Freshservice](https://fr.getapp.ca/software/91351/freshservice) — 4.5/5 (714 reviews) — Centre de service IT conforme à l'ITIL
12. [Birdeye](https://fr.getapp.ca/software/112535/birdeye) — 4.7/5 (704 reviews) — Gestion de la réputation en ligne
13. [Lime Connect](https://fr.getapp.ca/software/90636/userlike-live-chat) — 4.6/5 (647 reviews) — Aidez vos clients quand c'est important, où c'est important.
14. [Tidio](https://fr.getapp.ca/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Communicateur pour les entreprises avec chat en direct, messagerie et e-mail en un seul endroit.
15. [NiCE CXone](https://fr.getapp.ca/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Logiciel Cloud Contact Center
16. [Hotjar](https://fr.getapp.ca/software/101789/hotjar) — 4.6/5 (540 reviews) — Obtenez des informations et des retours grâce à l'analytique mobile et de site web.
17. [monday CRM](https://fr.getapp.ca/software/2056613/monday-crm) — 4.7/5 (462 reviews) — Signez les contrats. Automatisez le reste.
18. [Zoho Survey](https://fr.getapp.ca/software/91188/zoho-survey) — 4.6/5 (451 reviews) — Tous les types d'enquêtes, plus simples et plus puissantes.
19. [Swell](https://fr.getapp.ca/software/118523/swell-cx) — 4.6/5 (357 reviews) — Une plateforme cloud de gestion d'expérience client
20. [Broadly](https://fr.getapp.ca/software/110573/broadly) — 4.8/5 (336 reviews) — Examen en ligne et gestion de la réputation des petites entreprises
21. [Alchemer](https://fr.getapp.ca/software/9664/alchemer) — 4.5/5 (319 reviews) — Prenez des décisions plus intelligentes avec la meilleure plateforme d'enquête au monde.
22. [Nicereply](https://fr.getapp.ca/software/10139/nicereply-com) — 4.7/5 (283 reviews) — CSAT, NPS et CES 2.0
23. [Pointerpro](https://fr.getapp.ca/software/90611/pointerpro) — 4.6/5 (272 reviews) — Des sondages amusants, des résultats productifs
24. [XM for Customer Experience](https://fr.getapp.ca/software/130147/customer-frontlines) — 4.6/5 (255 reviews) — Plateforme de gestion de l'expérience client
25. [Grade.us](https://fr.getapp.ca/software/100723/grade-us) — 4.8/5 (244 reviews) — Plateforme de marketing et de gestion des avis, en "marque blanche" pour les agences et les référenceurs.

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## Catégories connexes

- [Logiciels de chat (clavardage)](https://fr.getapp.ca/directory/561/live-chat/software)
- [Outils de sondage](https://fr.getapp.ca/directory/234/survey/software)
- [Logiciels de NPS](https://fr.getapp.ca/directory/1963/nps/software)
- [Logiciels de Customer Success](https://fr.getapp.ca/directory/959/customer-success/software)
- [Outils de relation client](https://fr.getapp.ca/directory/650/customer-engagement/software)

## Liens

- [Afficher sur GetApp](https://fr.getapp.ca/directory/1029/customer-satisfaction/software)
- [Toutes les catégories](https://fr.getapp.ca/directory)

-----

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