---
description: Outils de satisfaction client gratuits : découvrez les outils les plus demandés. Comparez les fonctionnalités, les avis des utilisateurs, les prix et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Outils de satisfaction client - Meilleurs logiciels et outils gratuits | GetApp Canada 2026
---

Breadcrumb: [Accueil](/) > [Outils de satisfaction client gratuits](https://fr.getapp.ca/directory/1029/customer-satisfaction/software)

# Outils de satisfaction client

Canonical: https://fr.getapp.ca/directory/1029/customer-satisfaction/software

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## Produits

1. [Typeform](https://fr.getapp.ca/software/91581/typeform) — 4.7/5 (982 reviews) — Faites de la collecte de données une expérience avec des formulaires personnalisés.
2. [Survicate](https://fr.getapp.ca/software/101401/survicate) — 4.6/5 (99 reviews) — Le moyen le plus rapide de recueillir les opinions des clients
3. [Zendesk Suite](https://fr.getapp.ca/software/9448/zendesk) — 4.4/5 (4094 reviews) — Le support client rapide et efficace
4. [Freshdesk](https://fr.getapp.ca/software/10317/freshdesk) — 4.5/5 (3486 reviews) — Logiciel d'assistance à la clientèle
5. [Pipedrive](https://fr.getapp.ca/software/90507/pipedrive) — 4.5/5 (3062 reviews) — Avec Pipedrive CRM tool plus rien n’arrête les vendeurs
6. [LiveAgent](https://fr.getapp.ca/software/91301/liveagent) — 4.7/5 (1789 reviews) — Un excellent service client commence avec le meilleur logiciel d'assistance
7. [Trustpilot](https://fr.getapp.ca/software/113149/trustpilot) — 4.5/5 (1207 reviews) — Plateforme de gestion des avis clients pour les entreprises en ligne
8. [Freshservice](https://fr.getapp.ca/software/91351/freshservice) — 4.6/5 (803 reviews) — Centre de service IT conforme à l'ITIL
9. [Sogolytics](https://fr.getapp.ca/software/108133/sogosurvey) — 4.7/5 (729 reviews) — Plateforme de création d'enquêtes, de sondages et de questionnaires en ligne
10. [Birdeye](https://fr.getapp.ca/software/112535/birdeye) — 4.7/5 (707 reviews) — Gestion de la réputation en ligne
11. [Lime Connect](https://fr.getapp.ca/software/90636/userlike-live-chat) — 4.6/5 (649 reviews) — Aidez vos clients quand c'est important, où c'est important.
12. [Tidio](https://fr.getapp.ca/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Communicateur pour les entreprises avec chat en direct, messagerie et e-mail en un seul endroit.
13. [NiCE CXone](https://fr.getapp.ca/software/8391/incontact-call-center-software) — 4.2/5 (582 reviews) — Logiciel Cloud Contact Center
14. [Hotjar](https://fr.getapp.ca/software/101789/hotjar) — 4.6/5 (545 reviews) — Obtenez des informations et des retours grâce à l'analytique mobile et de site web.
15. [monday CRM](https://fr.getapp.ca/software/2056613/monday-crm) — 4.7/5 (467 reviews) — Signez les contrats. Automatisez le reste.
16. [Zoho Survey](https://fr.getapp.ca/software/91188/zoho-survey) — 4.6/5 (456 reviews) — Tous les types d'enquêtes, plus simples et plus puissantes.
17. [Alchemer](https://fr.getapp.ca/software/9664/alchemer) — 4.5/5 (393 reviews) — Prenez des décisions plus intelligentes avec la meilleure plateforme d'enquête au monde.
18. [Swell](https://fr.getapp.ca/software/118523/swell) — 4.6/5 (358 reviews) — Une plateforme cloud de gestion d'expérience client
19. [Broadly](https://fr.getapp.ca/software/110573/broadly-reviews) — 4.8/5 (336 reviews) — Examen en ligne et gestion de la réputation des petites entreprises
20. [Nicereply](https://fr.getapp.ca/software/10139/nicereply) — 4.7/5 (283 reviews) — CSAT, NPS et CES 2.0
21. [Pointerpro](https://fr.getapp.ca/software/90611/pointerpro) — 4.6/5 (276 reviews) — Évaluations et enquêtes pour générer des rapports personnalisés
22. [XM for Customer Experience](https://fr.getapp.ca/software/130147/customer-frontlines) — 4.6/5 (255 reviews) — Plateforme de gestion de l'expérience client
23. [Grade.us](https://fr.getapp.ca/software/100723/grade-us) — 4.8/5 (244 reviews) — Plateforme de marketing et de gestion des avis, en "marque blanche" pour les agences et les référenceurs.
24. [NiceJob](https://fr.getapp.ca/software/110189/nicejob) — 4.9/5 (203 reviews) — Gestion de la réputation avec outils de référencement, d'avis et de réseaux sociaux
25. [HelpDesk](https://fr.getapp.ca/software/116767/helpdesk) — 4.6/5 (183 reviews) — Logiciel de cas d'assistance pour un support client simplifié

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## Catégories connexes

- [Logiciels d'engagement des collaborateurs](https://fr.getapp.ca/directory/715/employee-engagement/software)
- [Plateformes de service client](https://fr.getapp.ca/directory/231/customer-service/software)
- [Logiciels CEM (Customer Experience Software)](https://fr.getapp.ca/directory/601/customer-experience/software)
- [Logiciels de Customer Success](https://fr.getapp.ca/directory/959/customer-success/software)
- [Logiciels de gestion des avis](https://fr.getapp.ca/directory/575/feedback-and-reviews-management/software)

## Liens

- [Afficher sur GetApp](https://fr.getapp.ca/directory/1029/customer-satisfaction/software)
- [Toutes les catégories](https://fr.getapp.ca/directory)

-----

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