---
description: Salesforce Service Cloud : qu'en pensent les utilisateurs ? Lisez les avis sur Salesforce Service Cloud, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Salesforce Service Cloud Tarif, abonnement, avis | GetApp Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de répartition de transport](/directory/223/transportation-dispatch/software) > [Salesforce Service Cloud](/software/91754/salesforce-1-service-cloud) > [Salesforce Service Cloud Alternatives](https://fr.getapp.ca/alternatives/91754/salesforce-1-service-cloud)

# Produits similaires à Salesforce Service Cloud

Canonical: https://fr.getapp.ca/alternatives/91754/salesforce-1-service-cloud

> Découvrez les meilleures alternatives à Salesforce Service Cloud. Comparez les fonctionnalités, les notes et les avis pour trouver le logiciel qui saura répondre à vos besoins.

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## Les meilleures alternatives

1. **Salesforce Sales Cloud** — 4.4/5 (18768 reviews) — L'application de CRM n° 1
   - [Afficher le profil](https://fr.getapp.ca/software/90378/salesforce)
   - [Comparer avec Salesforce Service Cloud](https://fr.getapp.ca/compare/90378/91754/salesforce/vs/salesforce-1-service-cloud)
2. **Zendesk Suite** — 4.4/5 (4072 reviews) — Le support client rapide et efficace
   - [Afficher le profil](https://fr.getapp.ca/software/9448/zendesk)
   - [Comparer avec Salesforce Service Cloud](https://fr.getapp.ca/compare/9448/91754/zendesk/vs/salesforce-1-service-cloud)
3. **LiveChat** — 4.6/5 (1715 reviews) — Logiciel de service client Premium pour le chat en direct et bureau d'aide
   - [Afficher le profil](https://fr.getapp.ca/software/8385/livechat)
   - [Comparer avec Salesforce Service Cloud](https://fr.getapp.ca/compare/8385/91754/livechat/vs/salesforce-1-service-cloud)
4. **LiveAgent** — 4.7/5 (1753 reviews) — Un excellent service client commence avec le meilleur logiciel d'assistance
   - [Afficher le profil](https://fr.getapp.ca/software/91301/liveagent)
   - [Comparer avec Salesforce Service Cloud](https://fr.getapp.ca/compare/91301/91754/liveagent/vs/salesforce-1-service-cloud)
5. **Freshdesk** — 4.5/5 (3409 reviews) — Logiciel d'assistance à la clientèle
   - [Afficher le profil](https://fr.getapp.ca/software/10317/freshdesk)
   - [Comparer avec Salesforce Service Cloud](https://fr.getapp.ca/compare/10317/91754/freshdesk/vs/salesforce-1-service-cloud)
6. **Dynamics 365** — 4.4/5 (5811 reviews) — Logiciel ERP
   - [Afficher le profil](https://fr.getapp.ca/software/90844/dynamics-365)
   - [Comparer avec Salesforce Service Cloud](https://fr.getapp.ca/compare/90844/91754/dynamics-365/vs/salesforce-1-service-cloud)
7. **Tidio** — 4.7/5 (590 reviews) — Communicateur pour les entreprises avec chat en direct, messagerie et e-mail en un seul endroit.
   - [Afficher le profil](https://fr.getapp.ca/software/105081/tidio-chat)
   - [Comparer avec Salesforce Service Cloud](https://fr.getapp.ca/compare/91754/105081/salesforce-1-service-cloud/vs/tidio-chat)
8. **Intercom** — 4.5/5 (1131 reviews) — Plateforme de messagerie client pour les ventes, le marketing et l'assistance
   - [Afficher le profil](https://fr.getapp.ca/software/91379/intercom)
   - [Comparer avec Salesforce Service Cloud](https://fr.getapp.ca/compare/91379/91754/intercom/vs/salesforce-1-service-cloud)
9. **Zoho Desk** — 4.5/5 (2211 reviews) — Le premier logiciel helpdesk sensible au contexte du secteur d'activité
   - [Afficher le profil](https://fr.getapp.ca/software/10036/zoho-desk)
   - [Comparer avec Salesforce Service Cloud](https://fr.getapp.ca/compare/10036/91754/zoho-desk/vs/salesforce-1-service-cloud)
10. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 est destiné aux PME et aux grandes entreprises. Le produit convient également aux équipes distantes qui veulent rester en contact et collaborer efficacement.
    - [Afficher le profil](https://fr.getapp.ca/software/90602/bitrix24)
    - [Comparer avec Salesforce Service Cloud](https://fr.getapp.ca/compare/90602/91754/bitrix24/vs/salesforce-1-service-cloud)
11. **Odoo** — 4.2/5 (1294 reviews) — CRM open source
    - [Afficher le profil](https://fr.getapp.ca/software/102445/odoo)
    - [Comparer avec Salesforce Service Cloud](https://fr.getapp.ca/compare/91754/102445/salesforce-1-service-cloud/vs/odoo)
12. **Yonyx** — 4.7/5 (256 reviews) — Guides interactifs pour le service client pilotés par l'arbre de décision
    - [Afficher le profil](https://fr.getapp.ca/software/91207/agi-self-service)
    - [Comparer avec Salesforce Service Cloud](https://fr.getapp.ca/compare/91207/91754/agi-self-service/vs/salesforce-1-service-cloud)
13. **SAP Customer Experience** — 4.3/5 (245 reviews) — Logiciel de CRM pour les grandes entreprises
    - [Afficher le profil](https://fr.getapp.ca/software/90379/sap-crm)
    - [Comparer avec Salesforce Service Cloud](https://fr.getapp.ca/compare/90379/91754/sap-crm/vs/salesforce-1-service-cloud)
14. **Front** — 4.5/5 (286 reviews) — Logiciel de messagerie et boîte de réception partagée pour les équipes
    - [Afficher le profil](https://fr.getapp.ca/software/102177/front)
    - [Comparer avec Salesforce Service Cloud](https://fr.getapp.ca/compare/91754/102177/salesforce-1-service-cloud/vs/front)
15. **JIRA Service Management** — 4.5/5 (763 reviews) — Un centre de service extrêmement simple construit sur Jira.
    - [Afficher le profil](https://fr.getapp.ca/software/91811/jira-service-management)
    - [Comparer avec Salesforce Service Cloud](https://fr.getapp.ca/compare/91754/91811/salesforce-1-service-cloud/vs/jira-service-management)
16. **CXone Mpower** — 4.2/5 (581 reviews) — Logiciel Cloud Contact Center
    - [Afficher le profil](https://fr.getapp.ca/software/8391/incontact-call-center-software)
    - [Comparer avec Salesforce Service Cloud](https://fr.getapp.ca/compare/8391/91754/incontact-call-center-software/vs/salesforce-1-service-cloud)
17. **HubSpot Service Hub** — 4.4/5 (187 reviews) — Solution de service client basée sur le cloud conçue pour les entreprises de toutes tailles
    - [Afficher le profil](https://fr.getapp.ca/software/119575/hubspot-service-hub)
    - [Comparer avec Salesforce Service Cloud](https://fr.getapp.ca/compare/91754/119575/salesforce-1-service-cloud/vs/hubspot-service-hub)
18. **EngageBay CRM** — 4.7/5 (907 reviews) — Logiciel de ventes intégrées et de marketing pour les équipes en croissance
    - [Afficher le profil](https://fr.getapp.ca/software/113999/engagebay-marketing)
    - [Comparer avec Salesforce Service Cloud](https://fr.getapp.ca/compare/91754/113999/salesforce-1-service-cloud/vs/engagebay-marketing)
19. **Salesforce Starter** — 4.4/5 (223 reviews) — CRM pour les petites entreprises
    - [Afficher le profil](https://fr.getapp.ca/software/112791/salesforce-essentials)
    - [Comparer avec Salesforce Service Cloud](https://fr.getapp.ca/compare/91754/112791/salesforce-1-service-cloud/vs/salesforce-essentials)
20. **Supportbench** — 4.9/5 (116 reviews) — Système tout-en-un de cas d'assistance pour le support technique et le support client
    - [Afficher le profil](https://fr.getapp.ca/software/105673/supportbench)
    - [Comparer avec Salesforce Service Cloud](https://fr.getapp.ca/compare/91754/105673/salesforce-1-service-cloud/vs/supportbench)

## Catégories connexes

- [Plateformes de service client](https://fr.getapp.ca/directory/231/customer-service/software)
- [Outils de gestion des connaissances](https://fr.getapp.ca/directory/257/knowledge-management/software)
- [Logiciels pour centre d'appel](https://fr.getapp.ca/directory/275/call-center/software)
- [Logiciels de support informatique](https://fr.getapp.ca/directory/287/help-desk-ticketing/software)
- [Outils ITSM (Information Technology Service Management)](https://fr.getapp.ca/directory/292/it-service-management-itsm/software)

## Liens

- [Afficher sur GetApp](https://fr.getapp.ca/alternatives/91754/salesforce-1-service-cloud)
- [Afficher le profil du logiciel](https://fr.getapp.ca/software/91754/salesforce-1-service-cloud)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.getapp.de/alternatives/91754/salesforce-1-service-cloud> |
| de-AT | <https://www.getapp.at/alternatives/91754/salesforce-1-service-cloud> |
| en | <https://www.getapp.com/operations-management-software/a/salesforce-1-service-cloud/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/91754/salesforce-1-service-cloud> |
| en-AU | <https://www.getapp.com.au/alternatives/91754/salesforce-1-service-cloud> |
| en-CA | <https://www.getapp.ca/alternatives/91754/salesforce-1-service-cloud> |
| en-GB | <https://www.getapp.co.uk/alternatives/91754/salesforce-1-service-cloud> |
| en-IE | <https://www.getapp.ie/alternatives/91754/salesforce-1-service-cloud> |
| en-NZ | <https://www.getapp.co.nz/alternatives/91754/salesforce-1-service-cloud> |
| en-SG | <https://www.getapp.sg/alternatives/91754/salesforce-1-service-cloud> |
| en-ZA | <https://www.getapp.za.com/alternatives/91754/salesforce-1-service-cloud> |
| es | <https://www.getapp.es/alternatives/91754/salesforce-1-service-cloud> |
| es-CL | <https://www.getapp.cl/alternatives/91754/salesforce-1-service-cloud> |
| es-CO | <https://www.getapp.com.co/alternatives/91754/salesforce-1-service-cloud> |
| es-MX | <https://www.getapp.com.mx/alternatives/91754/salesforce-1-service-cloud> |
| fr | <https://www.getapp.fr/alternatives/91754/salesforce-1-service-cloud> |
| fr-BE | <https://fr.getapp.be/alternatives/91754/salesforce-1-service-cloud> |
| fr-CA | <https://fr.getapp.ca/alternatives/91754/salesforce-1-service-cloud> |
| nl | <https://www.getapp.nl/alternatives/91754/salesforce-1-service-cloud> |
| nl-BE | <https://www.getapp.be/alternatives/91754/salesforce-1-service-cloud> |
| pt | <https://www.getapp.com.br/alternatives/91754/salesforce-1-service-cloud> |
| pt-PT | <https://www.getapp.pt/alternatives/91754/salesforce-1-service-cloud> |

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