---
description: SAP Customer Experience : qu'en pensent les utilisateurs ? Lisez les avis sur SAP Customer Experience, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SAP Customer Experience Tarif, abonnement, avis | GetApp Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels CRM](/directory/230/crm/software) > [SAP Customer Experience](/software/90379/sap-crm) > [SAP Customer Experience Alternatives](https://fr.getapp.ca/alternatives/90379/sap-crm)

# Produits similaires à SAP Customer Experience

Canonical: https://fr.getapp.ca/alternatives/90379/sap-crm

> Découvrez les meilleures alternatives à SAP Customer Experience. Comparez les fonctionnalités, les notes et les avis pour trouver le logiciel qui saura répondre à vos besoins.

-----

## Les meilleures alternatives

1. **Odoo** — 4.2/5 (1294 reviews) — CRM open source
   - [Afficher le profil](https://fr.getapp.ca/software/102445/odoo)
   - [Comparer avec SAP Customer Experience](https://fr.getapp.ca/compare/90379/102445/sap-crm/vs/odoo)
2. **Salesforce Sales Cloud** — 4.4/5 (18768 reviews) — L'application de CRM n° 1
   - [Afficher le profil](https://fr.getapp.ca/software/90378/salesforce)
   - [Comparer avec SAP Customer Experience](https://fr.getapp.ca/compare/90378/90379/salesforce/vs/sap-crm)
3. **Claritysoft CRM** — 4.5/5 (243 reviews) — Un logiciel de CRM convivial
   - [Afficher le profil](https://fr.getapp.ca/software/107057/claritysoft-crm)
   - [Comparer avec SAP Customer Experience](https://fr.getapp.ca/compare/90379/107057/sap-crm/vs/claritysoft-crm)
4. **Zendesk Suite** — 4.4/5 (4072 reviews) — Le support client rapide et efficace
   - [Afficher le profil](https://fr.getapp.ca/software/9448/zendesk)
   - [Comparer avec SAP Customer Experience](https://fr.getapp.ca/compare/9448/90379/zendesk/vs/sap-crm)
5. **LiveChat** — 4.6/5 (1715 reviews) — Logiciel de service client Premium pour le chat en direct et bureau d'aide
   - [Afficher le profil](https://fr.getapp.ca/software/8385/livechat)
   - [Comparer avec SAP Customer Experience](https://fr.getapp.ca/compare/8385/90379/livechat/vs/sap-crm)
6. **LiveAgent** — 4.7/5 (1753 reviews) — Un excellent service client commence avec le meilleur logiciel d'assistance
   - [Afficher le profil](https://fr.getapp.ca/software/91301/liveagent)
   - [Comparer avec SAP Customer Experience](https://fr.getapp.ca/compare/90379/91301/sap-crm/vs/liveagent)
7. **Freshdesk** — 4.5/5 (3409 reviews) — Logiciel d'assistance à la clientèle
   - [Afficher le profil](https://fr.getapp.ca/software/10317/freshdesk)
   - [Comparer avec SAP Customer Experience](https://fr.getapp.ca/compare/10317/90379/freshdesk/vs/sap-crm)
8. **Dynamics 365** — 4.4/5 (5811 reviews) — Logiciel ERP
   - [Afficher le profil](https://fr.getapp.ca/software/90844/dynamics-365)
   - [Comparer avec SAP Customer Experience](https://fr.getapp.ca/compare/90379/90844/sap-crm/vs/dynamics-365)
9. **Tidio** — 4.7/5 (590 reviews) — Communicateur pour les entreprises avec chat en direct, messagerie et e-mail en un seul endroit.
   - [Afficher le profil](https://fr.getapp.ca/software/105081/tidio-chat)
   - [Comparer avec SAP Customer Experience](https://fr.getapp.ca/compare/90379/105081/sap-crm/vs/tidio-chat)
10. **Intercom** — 4.5/5 (1131 reviews) — Plateforme de messagerie client pour les ventes, le marketing et l'assistance
    - [Afficher le profil](https://fr.getapp.ca/software/91379/intercom)
    - [Comparer avec SAP Customer Experience](https://fr.getapp.ca/compare/90379/91379/sap-crm/vs/intercom)
11. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Offrez un service client d'excellence
    - [Afficher le profil](https://fr.getapp.ca/software/91754/salesforce-1-service-cloud)
    - [Comparer avec SAP Customer Experience](https://fr.getapp.ca/compare/90379/91754/sap-crm/vs/salesforce-1-service-cloud)
12. **Zoho Desk** — 4.5/5 (2211 reviews) — Le premier logiciel helpdesk sensible au contexte du secteur d'activité
    - [Afficher le profil](https://fr.getapp.ca/software/10036/zoho-desk)
    - [Comparer avec SAP Customer Experience](https://fr.getapp.ca/compare/10036/90379/zoho-desk/vs/sap-crm)
13. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 est destiné aux PME et aux grandes entreprises. Le produit convient également aux équipes distantes qui veulent rester en contact et collaborer efficacement.
    - [Afficher le profil](https://fr.getapp.ca/software/90602/bitrix24)
    - [Comparer avec SAP Customer Experience](https://fr.getapp.ca/compare/90379/90602/sap-crm/vs/bitrix24)
14. **Zoho Assist** — 4.7/5 (1374 reviews) — Assistance à distance instantanée. Accès à distance sans surveillance.
    - [Afficher le profil](https://fr.getapp.ca/software/9913/zoho-assist)
    - [Comparer avec SAP Customer Experience](https://fr.getapp.ca/compare/9913/90379/zoho-assist/vs/sap-crm)
15. **EngageBay CRM** — 4.7/5 (907 reviews) — Logiciel de ventes intégrées et de marketing pour les équipes en croissance
    - [Afficher le profil](https://fr.getapp.ca/software/113999/engagebay-marketing)
    - [Comparer avec SAP Customer Experience](https://fr.getapp.ca/compare/90379/113999/sap-crm/vs/engagebay-marketing)
16. **Salesforce Starter** — 4.4/5 (223 reviews) — CRM pour les petites entreprises
    - [Afficher le profil](https://fr.getapp.ca/software/112791/salesforce-essentials)
    - [Comparer avec SAP Customer Experience](https://fr.getapp.ca/compare/90379/112791/sap-crm/vs/salesforce-essentials)
17. **Yonyx** — 4.7/5 (256 reviews) — Guides interactifs pour le service client pilotés par l'arbre de décision
    - [Afficher le profil](https://fr.getapp.ca/software/91207/agi-self-service)
    - [Comparer avec SAP Customer Experience](https://fr.getapp.ca/compare/90379/91207/sap-crm/vs/agi-self-service)
18. **Front** — 4.5/5 (286 reviews) — Logiciel de messagerie et boîte de réception partagée pour les équipes
    - [Afficher le profil](https://fr.getapp.ca/software/102177/front)
    - [Comparer avec SAP Customer Experience](https://fr.getapp.ca/compare/90379/102177/sap-crm/vs/front)
19. **SugarCRM** — 3.8/5 (410 reviews) — Logiciel de CRM en ligne
    - [Afficher le profil](https://fr.getapp.ca/software/8270/sugarcrm)
    - [Comparer avec SAP Customer Experience](https://fr.getapp.ca/compare/8270/90379/sugarcrm/vs/sap-crm)
20. **HubSpot Service Hub** — 4.4/5 (187 reviews) — Solution de service client basée sur le cloud conçue pour les entreprises de toutes tailles
    - [Afficher le profil](https://fr.getapp.ca/software/119575/hubspot-service-hub)
    - [Comparer avec SAP Customer Experience](https://fr.getapp.ca/compare/90379/119575/sap-crm/vs/hubspot-service-hub)

## Catégories connexes

- [Logiciels CRM](https://fr.getapp.ca/directory/230/crm/software)
- [Logiciels de lead management](https://fr.getapp.ca/directory/339/lead-management/software)
- [Logiciels de lead scoring](https://fr.getapp.ca/directory/678/predictive-lead-scoring/software)
- [Plateformes de service client](https://fr.getapp.ca/directory/231/customer-service/software)
- [Logiciels CEM (Customer Experience Software)](https://fr.getapp.ca/directory/601/customer-experience/software)

## Liens

- [Afficher sur GetApp](https://fr.getapp.ca/alternatives/90379/sap-crm)
- [Afficher le profil du logiciel](https://fr.getapp.ca/software/90379/sap-crm)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.getapp.de/alternatives/90379/sap-crm> |
| de-AT | <https://www.getapp.at/alternatives/90379/sap-crm> |
| en | <https://www.getapp.com/customer-management-software/a/sap-crm/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/90379/sap-crm> |
| en-AU | <https://www.getapp.com.au/alternatives/90379/sap-crm> |
| en-CA | <https://www.getapp.ca/alternatives/90379/sap-crm> |
| en-GB | <https://www.getapp.co.uk/alternatives/90379/sap-crm> |
| en-IE | <https://www.getapp.ie/alternatives/90379/sap-crm> |
| en-NZ | <https://www.getapp.co.nz/alternatives/90379/sap-crm> |
| en-SG | <https://www.getapp.sg/alternatives/90379/sap-crm> |
| en-ZA | <https://www.getapp.za.com/alternatives/90379/sap-crm> |
| es | <https://www.getapp.es/alternatives/90379/sap-crm> |
| es-CL | <https://www.getapp.cl/alternatives/90379/sap-crm> |
| es-CO | <https://www.getapp.com.co/alternatives/90379/sap-crm> |
| es-MX | <https://www.getapp.com.mx/alternatives/90379/sap-crm> |
| fr | <https://www.getapp.fr/alternatives/90379/sap-crm> |
| fr-BE | <https://fr.getapp.be/alternatives/90379/sap-crm> |
| fr-CA | <https://fr.getapp.ca/alternatives/90379/sap-crm> |
| nl | <https://www.getapp.nl/alternatives/90379/sap-crm> |
| nl-BE | <https://www.getapp.be/alternatives/90379/sap-crm> |
| pt | <https://www.getapp.com.br/alternatives/90379/sap-crm> |
| pt-PT | <https://www.getapp.pt/alternatives/90379/sap-crm> |

-----

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