---
description: Freshdesk Omni : qu'en pensent les utilisateurs ? Lisez les avis sur Freshdesk Omni, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Freshdesk Omni Tarif, abonnement, avis | GetApp Canada 2026
---

Breadcrumb: [Accueil](/) > [Plateformes de service client](/directory/231/customer-service/software) > [Freshdesk Omni](/software/2069229/freshworks-customer-service-suite) > [Freshdesk Omni Alternatives](https://fr.getapp.ca/alternatives/2069229/freshworks-customer-service-suite)

# Produits similaires à Freshdesk Omni

Canonical: https://fr.getapp.ca/alternatives/2069229/freshworks-customer-service-suite

> Découvrez les meilleures alternatives à Freshdesk Omni. Comparez les fonctionnalités, les notes et les avis pour trouver le logiciel qui saura répondre à vos besoins.

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## Les meilleures alternatives

1. **Freshdesk** — 4.5/5 (3409 reviews) — Logiciel d'assistance à la clientèle
   - [Afficher le profil](https://fr.getapp.ca/software/10317/freshdesk)
   - [Comparer avec Freshdesk Omni](https://fr.getapp.ca/compare/10317/2069229/freshdesk/vs/freshworks-customer-service-suite)
2. **Zoho Desk** — 4.5/5 (2211 reviews) — Le premier logiciel helpdesk sensible au contexte du secteur d'activité
   - [Afficher le profil](https://fr.getapp.ca/software/10036/zoho-desk)
   - [Comparer avec Freshdesk Omni](https://fr.getapp.ca/compare/10036/2069229/zoho-desk/vs/freshworks-customer-service-suite)
3. **Intercom** — 4.5/5 (1131 reviews) — Plateforme de messagerie client pour les ventes, le marketing et l'assistance
   - [Afficher le profil](https://fr.getapp.ca/software/91379/intercom)
   - [Comparer avec Freshdesk Omni](https://fr.getapp.ca/compare/91379/2069229/intercom/vs/freshworks-customer-service-suite)
4. **Yonyx** — 4.7/5 (256 reviews) — Guides interactifs pour le service client pilotés par l'arbre de décision
   - [Afficher le profil](https://fr.getapp.ca/software/91207/agi-self-service)
   - [Comparer avec Freshdesk Omni](https://fr.getapp.ca/compare/91207/2069229/agi-self-service/vs/freshworks-customer-service-suite)
5. **LiveAgent** — 4.7/5 (1753 reviews) — Un excellent service client commence avec le meilleur logiciel d'assistance
   - [Afficher le profil](https://fr.getapp.ca/software/91301/liveagent)
   - [Comparer avec Freshdesk Omni](https://fr.getapp.ca/compare/91301/2069229/liveagent/vs/freshworks-customer-service-suite)
6. **Zendesk Suite** — 4.4/5 (4072 reviews) — Le support client rapide et efficace
   - [Afficher le profil](https://fr.getapp.ca/software/9448/zendesk)
   - [Comparer avec Freshdesk Omni](https://fr.getapp.ca/compare/9448/2069229/zendesk/vs/freshworks-customer-service-suite)
7. **Tidio** — 4.7/5 (590 reviews) — Communicateur pour les entreprises avec chat en direct, messagerie et e-mail en un seul endroit.
   - [Afficher le profil](https://fr.getapp.ca/software/105081/tidio-chat)
   - [Comparer avec Freshdesk Omni](https://fr.getapp.ca/compare/105081/2069229/tidio-chat/vs/freshworks-customer-service-suite)
8. **Supportbench** — 4.9/5 (116 reviews) — Système tout-en-un de cas d'assistance pour le support technique et le support client
   - [Afficher le profil](https://fr.getapp.ca/software/105673/supportbench)
   - [Comparer avec Freshdesk Omni](https://fr.getapp.ca/compare/105673/2069229/supportbench/vs/freshworks-customer-service-suite)
9. **Gladly** — 4.8/5 (139 reviews) — Gladly est une plateforme de service client basée sur le cloud.
   - [Afficher le profil](https://fr.getapp.ca/software/106673/gladly)
   - [Comparer avec Freshdesk Omni](https://fr.getapp.ca/compare/106673/2069229/gladly/vs/freshworks-customer-service-suite)
10. **Hiver** — 4.7/5 (146 reviews) — Gérez le support client et les leads commerciaux directement depuis Gmail.
    - [Afficher le profil](https://fr.getapp.ca/software/20502/hiver)
    - [Comparer avec Freshdesk Omni](https://fr.getapp.ca/compare/20502/2069229/hiver/vs/freshworks-customer-service-suite)
11. **TeamSupport** — 4.5/5 (848 reviews) — Logiciel pour support client B2B
    - [Afficher le profil](https://fr.getapp.ca/software/8670/teamsupport)
    - [Comparer avec Freshdesk Omni](https://fr.getapp.ca/compare/8670/2069229/teamsupport/vs/freshworks-customer-service-suite)
12. **Kustomer** — 4.6/5 (79 reviews) — Un CRM intelligent pour le service client
    - [Afficher le profil](https://fr.getapp.ca/software/109551/kustomer)
    - [Comparer avec Freshdesk Omni](https://fr.getapp.ca/compare/109551/2069229/kustomer/vs/freshworks-customer-service-suite)
13. **Help Scout** — 4.6/5 (225 reviews) — Service d'assistance hébergé dans le web conçu pour une meilleure expérience client
    - [Afficher le profil](https://fr.getapp.ca/software/90462/help-scout)
    - [Comparer avec Freshdesk Omni](https://fr.getapp.ca/compare/90462/2069229/help-scout/vs/freshworks-customer-service-suite)
14. **monday service** — 4.6/5 (108 reviews) — Solution de service client et d'assistance
    - [Afficher le profil](https://fr.getapp.ca/software/2079989/monday-service)
    - [Comparer avec Freshdesk Omni](https://fr.getapp.ca/compare/2069229/2079989/freshworks-customer-service-suite/vs/monday-service)
15. **Birdeye** — 4.7/5 (702 reviews) — Gestion de la réputation en ligne
    - [Afficher le profil](https://fr.getapp.ca/software/112535/birdeye)
    - [Comparer avec Freshdesk Omni](https://fr.getapp.ca/compare/112535/2069229/birdeye/vs/freshworks-customer-service-suite)
16. **UJET** — 4.6/5 (140 reviews) — Plateforme d'interaction et de support client avec intégration CRM
    - [Afficher le profil](https://fr.getapp.ca/software/110527/ujet)
    - [Comparer avec Freshdesk Omni](https://fr.getapp.ca/compare/110527/2069229/ujet/vs/freshworks-customer-service-suite)
17. **Freshchat** — 4.1/5 (115 reviews) — Logiciel de chat en ligne pour la messagerie moderne
    - [Afficher le profil](https://fr.getapp.ca/software/106095/freshchat)
    - [Comparer avec Freshdesk Omni](https://fr.getapp.ca/compare/106095/2069229/freshchat/vs/freshworks-customer-service-suite)
18. **Issuetrak** — 4.6/5 (205 reviews) — Logiciel de suivi des problèmes pour le service d'assistance et le service client
    - [Afficher le profil](https://fr.getapp.ca/software/101433/issuetrak)
    - [Comparer avec Freshdesk Omni](https://fr.getapp.ca/compare/101433/2069229/issuetrak/vs/freshworks-customer-service-suite)
19. **Front** — 4.5/5 (286 reviews) — Logiciel de messagerie et boîte de réception partagée pour les équipes
    - [Afficher le profil](https://fr.getapp.ca/software/102177/front)
    - [Comparer avec Freshdesk Omni](https://fr.getapp.ca/compare/102177/2069229/front/vs/freshworks-customer-service-suite)
20. **Kayako** — 4.0/5 (174 reviews) — Plateforme de service client unifiée
    - [Afficher le profil](https://fr.getapp.ca/software/8789/kayako)
    - [Comparer avec Freshdesk Omni](https://fr.getapp.ca/compare/8789/2069229/kayako/vs/freshworks-customer-service-suite)

## Catégories connexes

- [Plateformes de service client](https://fr.getapp.ca/directory/231/customer-service/software)
- [Logiciels CEM (Customer Experience Software)](https://fr.getapp.ca/directory/601/customer-experience/software)
- [Plateformes IA](https://fr.getapp.ca/directory/1647/conversational-ai-platform/software)
- [Logiciels CRM](https://fr.getapp.ca/directory/562/customer-support/software)
- [Outils de relation client](https://fr.getapp.ca/directory/650/customer-engagement/software)

## Liens

- [Afficher sur GetApp](https://fr.getapp.ca/alternatives/2069229/freshworks-customer-service-suite)
- [Afficher le profil du logiciel](https://fr.getapp.ca/software/2069229/freshworks-customer-service-suite)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.getapp.de/alternatives/2069229/freshworks-customer-service-suite> |
| de-AT | <https://www.getapp.at/alternatives/2069229/freshworks-customer-service-suite> |
| en | <https://www.getapp.com/customer-service-support-software/a/freshworks-customer-service-suite/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2069229/freshworks-customer-service-suite> |
| en-AU | <https://www.getapp.com.au/alternatives/2069229/freshworks-customer-service-suite> |
| en-CA | <https://www.getapp.ca/alternatives/2069229/freshworks-customer-service-suite> |
| en-GB | <https://www.getapp.co.uk/alternatives/2069229/freshworks-customer-service-suite> |
| en-IE | <https://www.getapp.ie/alternatives/2069229/freshworks-customer-service-suite> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2069229/freshworks-customer-service-suite> |
| en-SG | <https://www.getapp.sg/alternatives/2069229/freshworks-customer-service-suite> |
| en-ZA | <https://www.getapp.za.com/alternatives/2069229/freshworks-customer-service-suite> |
| es | <https://www.getapp.es/alternatives/2069229/freshworks-customer-service-suite> |
| es-CL | <https://www.getapp.cl/alternatives/2069229/freshworks-customer-service-suite> |
| es-CO | <https://www.getapp.com.co/alternatives/2069229/freshworks-customer-service-suite> |
| es-MX | <https://www.getapp.com.mx/alternatives/2069229/freshworks-customer-service-suite> |
| fr | <https://www.getapp.fr/alternatives/2069229/freshworks-customer-service-suite> |
| fr-BE | <https://fr.getapp.be/alternatives/2069229/freshworks-customer-service-suite> |
| fr-CA | <https://fr.getapp.ca/alternatives/2069229/freshworks-customer-service-suite> |
| nl | <https://www.getapp.nl/alternatives/2069229/freshworks-customer-service-suite> |
| nl-BE | <https://www.getapp.be/alternatives/2069229/freshworks-customer-service-suite> |
| pt | <https://www.getapp.com.br/alternatives/2069229/freshworks-customer-service-suite> |
| pt-PT | <https://www.getapp.pt/alternatives/2069229/freshworks-customer-service-suite> |

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