---
description: Contact Center as a Service (CCaaS) : qu'en pensent les utilisateurs ? Lisez les avis sur Contact Center as a Service (CCaaS), consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Contact Center as a Service (CCaaS) Tarif, abonnement, avis | GetApp Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de communications unifiées](/directory/599/unified-communications/software) > [Contact Center as a Service (CCaaS)](/software/2059944/call-center) > [Contact Center as a Service (CCaaS) Alternatives](https://fr.getapp.ca/alternatives/2059944/call-center)

# Produits similaires à Contact Center as a Service (CCaaS)

Canonical: https://fr.getapp.ca/alternatives/2059944/call-center

> Découvrez les meilleures alternatives à Contact Center as a Service (CCaaS). Comparez les fonctionnalités, les notes et les avis pour trouver le logiciel qui saura répondre à vos besoins.

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## Les meilleures alternatives

1. **3CX** — 4.4/5 (465 reviews) — Système de communication 3CX. Applis web, Android \& iOS
   - [Afficher le profil](https://fr.getapp.ca/software/103409/3cx)
   - [Comparer avec Contact Center as a Service (CCaaS)](https://fr.getapp.ca/compare/103409/2059944/3cx/vs/call-center)
2. **Dialpad** — 4.2/5 (562 reviews) — Plateforme de communication cloud pour les entreprises
   - [Afficher le profil](https://fr.getapp.ca/software/103849/dialpad-sell)
   - [Comparer avec Contact Center as a Service (CCaaS)](https://fr.getapp.ca/compare/103849/2059944/dialpad-sell/vs/call-center)
3. **CTM** — 4.6/5 (150 reviews) — Solution tout-en-un de suivi des appels et de gestion de centre d'appels
   - [Afficher le profil](https://fr.getapp.ca/software/127363/calltrackingmetrics)
   - [Comparer avec Contact Center as a Service (CCaaS)](https://fr.getapp.ca/compare/127363/2059944/calltrackingmetrics/vs/call-center)
4. **Ringover** — 4.7/5 (858 reviews) — 100% cloud phone for startups and SMBs
   - [Afficher le profil](https://fr.getapp.ca/software/117547/ringover)
   - [Comparer avec Contact Center as a Service (CCaaS)](https://fr.getapp.ca/compare/117547/2059944/ringover/vs/call-center)
5. **DialedIn CCaaS** — 4.8/5 (314 reviews) — Solution de call center basée sur le cloud pour les PME
   - [Afficher le profil](https://fr.getapp.ca/software/104279/chasedata)
   - [Comparer avec Contact Center as a Service (CCaaS)](https://fr.getapp.ca/compare/104279/2059944/chasedata/vs/call-center)
6. **Aircall** — 4.2/5 (458 reviews) — La téléphonie cloud d'entreprise.
   - [Afficher le profil](https://fr.getapp.ca/software/100333/aircall)
   - [Comparer avec Contact Center as a Service (CCaaS)](https://fr.getapp.ca/compare/100333/2059944/aircall/vs/call-center)
7. **Convoso** — 4.5/5 (386 reviews) — Convertissez plus de leads en moins de temps \!
   - [Afficher le profil](https://fr.getapp.ca/software/8280/cloud-predictive-dialer)
   - [Comparer avec Contact Center as a Service (CCaaS)](https://fr.getapp.ca/compare/8280/2059944/cloud-predictive-dialer/vs/call-center)
8. **Readymode** — 4.6/5 (136 reviews) — CRM de numérotation prédictive avec VoIP pour call centers.
   - [Afficher le profil](https://fr.getapp.ca/software/107701/xencall)
   - [Comparer avec Contact Center as a Service (CCaaS)](https://fr.getapp.ca/compare/107701/2059944/xencall/vs/call-center)
9. **JustCall** — 4.1/5 (223 reviews) — Logiciel de sondage par SMS pour les secteurs de la santé et de l'e-commerce
   - [Afficher le profil](https://fr.getapp.ca/software/2047760/justcall)
   - [Comparer avec Contact Center as a Service (CCaaS)](https://fr.getapp.ca/compare/2047760/2059944/justcall/vs/call-center)
10. **CallTools** — 4.8/5 (155 reviews) — Une solution de call center entrant et de numéroteur prédictif tout-en-un
    - [Afficher le profil](https://fr.getapp.ca/software/105001/calltools)
    - [Comparer avec Contact Center as a Service (CCaaS)](https://fr.getapp.ca/compare/105001/2059944/calltools/vs/call-center)
11. **CloudTalk** — 4.4/5 (268 reviews) — Logiciel cloud pour call centers conçu pour les équipes de vente et d'assistance
    - [Afficher le profil](https://fr.getapp.ca/software/114835/cloudtalk)
    - [Comparer avec Contact Center as a Service (CCaaS)](https://fr.getapp.ca/compare/114835/2059944/cloudtalk/vs/call-center)
12. **CommPeak Dialer** (0 reviews) — Le logiciel de numérotation prédictive basé sur le cloud qui stimule la productivité
    - [Afficher le profil](https://fr.getapp.ca/software/2069424/commpeak-dialer)
    - [Comparer avec Contact Center as a Service (CCaaS)](https://fr.getapp.ca/compare/2059944/2069424/call-center/vs/commpeak-dialer)
13. **DialerAI** — 4.8/5 (5 reviews) — Solution de numérotation prédictive pour call centers
    - [Afficher le profil](https://fr.getapp.ca/software/126251/dialerai)
    - [Comparer avec Contact Center as a Service (CCaaS)](https://fr.getapp.ca/compare/126251/2059944/dialerai/vs/call-center)
14. **Twilio** — 4.4/5 (501 reviews) — Apporte des fonctions vocales et de messagerie à vos applications web et mobiles.
    - [Afficher le profil](https://fr.getapp.ca/software/90610/twilio-communications-platform)
    - [Comparer avec Contact Center as a Service (CCaaS)](https://fr.getapp.ca/compare/90610/2059944/twilio-communications-platform/vs/call-center)
15. **CallHippo** — 4.4/5 (675 reviews) — Système téléphonique virtuel pour les équipes de ventes, marketing et d'assistance
    - [Afficher le profil](https://fr.getapp.ca/software/107461/callhippo)
    - [Comparer avec Contact Center as a Service (CCaaS)](https://fr.getapp.ca/compare/107461/2059944/callhippo/vs/call-center)
16. **RingCX** — 4.2/5 (253 reviews) — Il s'agit la solution collaborative de call center du secteur.
    - [Afficher le profil](https://fr.getapp.ca/software/105435/ringcentral-contact-centre)
    - [Comparer avec Contact Center as a Service (CCaaS)](https://fr.getapp.ca/compare/105435/2059944/ringcentral-contact-centre/vs/call-center)
17. **Vonage Business Communications** — 4.0/5 (320 reviews) — Service de téléphonie VoIP d'affaires basé sur le Cloud
    - [Afficher le profil](https://fr.getapp.ca/software/102429/vonage-business)
    - [Comparer avec Contact Center as a Service (CCaaS)](https://fr.getapp.ca/compare/102429/2059944/vonage-business/vs/call-center)
18. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Centre de contact omnicanal dans le Cloud
    - [Afficher le profil](https://fr.getapp.ca/software/104597/genesys-cloud)
    - [Comparer avec Contact Center as a Service (CCaaS)](https://fr.getapp.ca/compare/104597/2059944/genesys-cloud/vs/call-center)
19. **Five9** — 4.2/5 (481 reviews) — Logiciel cloud pour centre d'appels et call center
    - [Afficher le profil](https://fr.getapp.ca/software/91276/five9)
    - [Comparer avec Contact Center as a Service (CCaaS)](https://fr.getapp.ca/compare/91276/2059944/five9/vs/call-center)
20. **Zoho Voice** — 4.0/5 (46 reviews) — Système téléphonique cloud professionnel conçu pour les équipes de vente et d'assistance des PME
    - [Afficher le profil](https://fr.getapp.ca/software/2057395/zoho-voice)
    - [Comparer avec Contact Center as a Service (CCaaS)](https://fr.getapp.ca/compare/2057395/2059944/zoho-voice/vs/call-center)

## Catégories connexes

- [Logiciels de communications unifiées](https://fr.getapp.ca/directory/599/unified-communications/software)
- [Logiciels de virtualisation](https://fr.getapp.ca/directory/649/virtualization/software)
- [Logiciels pour centre d'appel](https://fr.getapp.ca/directory/275/call-center/software)
- [Logiciels de gestion du personnel pour call center](https://fr.getapp.ca/directory/3707/call-center-workforce-management/software)
- [Logiciels numérotation automatique](https://fr.getapp.ca/directory/1067/auto-dialer/software)

## Liens

- [Afficher sur GetApp](https://fr.getapp.ca/alternatives/2059944/call-center)
- [Afficher le profil du logiciel](https://fr.getapp.ca/software/2059944/call-center)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/call-center/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2059944/call-center> |
| en-AU | <https://www.getapp.com.au/alternatives/2059944/call-center> |
| en-CA | <https://www.getapp.ca/alternatives/2059944/call-center> |
| en-GB | <https://www.getapp.co.uk/alternatives/2059944/call-center> |
| en-IE | <https://www.getapp.ie/alternatives/2059944/call-center> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2059944/call-center> |
| en-SG | <https://www.getapp.sg/alternatives/2059944/call-center> |
| en-ZA | <https://www.getapp.za.com/alternatives/2059944/call-center> |
| fr | <https://www.getapp.fr/alternatives/2059944/call-center> |
| fr-BE | <https://fr.getapp.be/alternatives/2059944/call-center> |
| fr-CA | <https://fr.getapp.ca/alternatives/2059944/call-center> |

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