---
description: Web Help Desk : qu'en pensent les utilisateurs ? Lisez les avis sur Web Help Desk, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Web Help Desk Tarif, abonnement, avis | GetApp Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de gestion des ressources informatiques](/directory/325/it-asset-management/software) > [Web Help Desk](/software/102041/web-help-desk) > [Web Help Desk Alternatives](https://fr.getapp.ca/alternatives/102041/web-help-desk)

# Produits similaires à Web Help Desk

Canonical: https://fr.getapp.ca/alternatives/102041/web-help-desk

> Découvrez les meilleures alternatives à Web Help Desk. Comparez les fonctionnalités, les notes et les avis pour trouver le logiciel qui saura répondre à vos besoins.

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## Les meilleures alternatives

1. **Freshservice** — 4.5/5 (685 reviews) — Centre de service IT conforme à l'ITIL
   - [Afficher le profil](https://fr.getapp.ca/software/91351/freshservice)
   - [Comparer avec Web Help Desk](https://fr.getapp.ca/compare/91351/102041/freshservice/vs/web-help-desk)
2. **SysAid** — 4.5/5 (511 reviews) — Logiciel de support client et gestion IT
   - [Afficher le profil](https://fr.getapp.ca/software/90863/sysaid)
   - [Comparer avec Web Help Desk](https://fr.getapp.ca/compare/90863/102041/sysaid/vs/web-help-desk)
3. **Zendesk Suite** — 4.4/5 (4072 reviews) — Le support client rapide et efficace
   - [Afficher le profil](https://fr.getapp.ca/software/9448/zendesk)
   - [Comparer avec Web Help Desk](https://fr.getapp.ca/compare/9448/102041/zendesk/vs/web-help-desk)
4. **Freshdesk** — 4.5/5 (3408 reviews) — Logiciel d'assistance à la clientèle
   - [Afficher le profil](https://fr.getapp.ca/software/10317/freshdesk)
   - [Comparer avec Web Help Desk](https://fr.getapp.ca/compare/10317/102041/freshdesk/vs/web-help-desk)
5. **Milvus** — 4.8/5 (298 reviews) — Système de gestion informatique et solution d'assistance
   - [Afficher le profil](https://fr.getapp.ca/software/132287/milvus)
   - [Comparer avec Web Help Desk](https://fr.getapp.ca/compare/102041/132287/web-help-desk/vs/milvus)
6. **LiveAgent** — 4.7/5 (1753 reviews) — Un excellent service client commence avec le meilleur logiciel d'assistance
   - [Afficher le profil](https://fr.getapp.ca/software/91301/liveagent)
   - [Comparer avec Web Help Desk](https://fr.getapp.ca/compare/91301/102041/liveagent/vs/web-help-desk)
7. **JIRA Service Management** — 4.5/5 (763 reviews) — Un centre de service extrêmement simple construit sur Jira.
   - [Afficher le profil](https://fr.getapp.ca/software/91811/jira-service-management)
   - [Comparer avec Web Help Desk](https://fr.getapp.ca/compare/91811/102041/jira-service-management/vs/web-help-desk)
8. **Zoho Desk** — 4.5/5 (2211 reviews) — Le premier logiciel helpdesk sensible au contexte du secteur d'activité
   - [Afficher le profil](https://fr.getapp.ca/software/10036/zoho-desk)
   - [Comparer avec Web Help Desk](https://fr.getapp.ca/compare/10036/102041/zoho-desk/vs/web-help-desk)
9. **LiveChat** — 4.6/5 (1715 reviews) — Logiciel de service client Premium pour le chat en direct et bureau d'aide
   - [Afficher le profil](https://fr.getapp.ca/software/8385/livechat)
   - [Comparer avec Web Help Desk](https://fr.getapp.ca/compare/8385/102041/livechat/vs/web-help-desk)
10. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Solution d'assistance à distance et de gestion des postes de travail
    - [Afficher le profil](https://fr.getapp.ca/software/132559/supremo-remote-desktop)
    - [Comparer avec Web Help Desk](https://fr.getapp.ca/compare/102041/132559/web-help-desk/vs/supremo-remote-desktop)
11. **ServiceNow** — 4.5/5 (344 reviews) — Solutions cloud pour les services informatiques d'entreprise
    - [Afficher le profil](https://fr.getapp.ca/software/9156/servicenow)
    - [Comparer avec Web Help Desk](https://fr.getapp.ca/compare/9156/102041/servicenow/vs/web-help-desk)
12. **ManageEngine ServiceDesk Plus** — 4.4/5 (227 reviews) — Logiciel helpdesk - cloud et sur site
    - [Afficher le profil](https://fr.getapp.ca/software/20521/manageengine-service-desk-plus)
    - [Comparer avec Web Help Desk](https://fr.getapp.ca/compare/20521/102041/manageengine-service-desk-plus/vs/web-help-desk)
13. **Atera** — 4.5/5 (446 reviews) — La meilleure solution RMM tout-en-un pour les MSP et les services IT
    - [Afficher le profil](https://fr.getapp.ca/software/102017/atera)
    - [Comparer avec Web Help Desk](https://fr.getapp.ca/compare/102017/102041/atera/vs/web-help-desk)
14. **TeamDynamix** — 4.4/5 (150 reviews) — Plateforme de gestion des services informatiques
    - [Afficher le profil](https://fr.getapp.ca/software/2059330/teamdynamix-itsm-ppm)
    - [Comparer avec Web Help Desk](https://fr.getapp.ca/compare/102041/2059330/web-help-desk/vs/teamdynamix-itsm-ppm)
15. **BOSSDesk** — 4.6/5 (139 reviews) — BOSS Solutions, un leader dans le domaine des logiciels d'assistance
    - [Afficher le profil](https://fr.getapp.ca/software/120371/boss-solutions-suite)
    - [Comparer avec Web Help Desk](https://fr.getapp.ca/compare/102041/120371/web-help-desk/vs/boss-solutions-suite)
16. **OTRS** — 4.4/5 (96 reviews) — Un logiciel d'assistance pour les équipes de gestion du service client
    - [Afficher le profil](https://fr.getapp.ca/software/102025/otrs)
    - [Comparer avec Web Help Desk](https://fr.getapp.ca/compare/102025/102041/otrs/vs/web-help-desk)
17. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — Logiciel de centre de services informatique et de gestion d'actifs
    - [Afficher le profil](https://fr.getapp.ca/software/1336/solarwinds-service-desk)
    - [Comparer avec Web Help Desk](https://fr.getapp.ca/compare/1336/102041/solarwinds-service-desk/vs/web-help-desk)
18. **Tidio** — 4.7/5 (590 reviews) — Communicateur pour les entreprises avec chat en direct, messagerie et e-mail en un seul endroit.
    - [Afficher le profil](https://fr.getapp.ca/software/105081/tidio-chat)
    - [Comparer avec Web Help Desk](https://fr.getapp.ca/compare/102041/105081/web-help-desk/vs/tidio-chat)
19. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Offrez un service client d'excellence
    - [Afficher le profil](https://fr.getapp.ca/software/91754/salesforce-1-service-cloud)
    - [Comparer avec Web Help Desk](https://fr.getapp.ca/compare/91754/102041/salesforce-1-service-cloud/vs/web-help-desk)
20. **Issuetrak** — 4.6/5 (205 reviews) — Logiciel de suivi des problèmes pour le service d'assistance et le service client
    - [Afficher le profil](https://fr.getapp.ca/software/101433/issuetrak)
    - [Comparer avec Web Help Desk](https://fr.getapp.ca/compare/101433/102041/issuetrak/vs/web-help-desk)

## Catégories connexes

- [Logiciels de gestion des ressources informatiques](https://fr.getapp.ca/directory/325/it-asset-management/software)
- [Logiciels de gestion de tâches](https://fr.getapp.ca/directory/570/task-management/software)
- [Logiciels de support informatique](https://fr.getapp.ca/directory/287/help-desk-ticketing/software)
- [Outils ITSM (Information Technology Service Management)](https://fr.getapp.ca/directory/292/it-service-management-itsm/software)
- [Logiciels de bases de connaissances](https://fr.getapp.ca/directory/2823/knowledge-base/software)

## Liens

- [Afficher sur GetApp](https://fr.getapp.ca/alternatives/102041/web-help-desk)
- [Afficher le profil du logiciel](https://fr.getapp.ca/software/102041/web-help-desk)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.getapp.de/alternatives/102041/web-help-desk> |
| de-AT | <https://www.getapp.at/alternatives/102041/web-help-desk> |
| en | <https://www.getapp.com/it-management-software/a/web-help-desk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/102041/web-help-desk> |
| en-AU | <https://www.getapp.com.au/alternatives/102041/web-help-desk> |
| en-CA | <https://www.getapp.ca/alternatives/102041/web-help-desk> |
| en-GB | <https://www.getapp.co.uk/alternatives/102041/web-help-desk> |
| en-IE | <https://www.getapp.ie/alternatives/102041/web-help-desk> |
| en-NZ | <https://www.getapp.co.nz/alternatives/102041/web-help-desk> |
| en-SG | <https://www.getapp.sg/alternatives/102041/web-help-desk> |
| en-ZA | <https://www.getapp.za.com/alternatives/102041/web-help-desk> |
| es | <https://www.getapp.es/alternatives/102041/web-help-desk> |
| es-CL | <https://www.getapp.cl/alternatives/102041/web-help-desk> |
| es-CO | <https://www.getapp.com.co/alternatives/102041/web-help-desk> |
| es-MX | <https://www.getapp.com.mx/alternatives/102041/web-help-desk> |
| fr | <https://www.getapp.fr/alternatives/102041/web-help-desk> |
| fr-BE | <https://fr.getapp.be/alternatives/102041/web-help-desk> |
| fr-CA | <https://fr.getapp.ca/alternatives/102041/web-help-desk> |
| nl | <https://www.getapp.nl/alternatives/102041/web-help-desk> |
| nl-BE | <https://www.getapp.be/alternatives/102041/web-help-desk> |

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